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Getting Started with Snap XMP
Interactive Tutorials
Upgrading to Snap XMP
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Snap Desktop inc. Scanning
Add survey logic
Analyze your survey
Collect your survey responses
Design your survey
Getting Started with Snap Desktop
Manage your surveys
Publish and distribute your survey
Scanning
Smart Reporting
Using SurveyPaks
Snap Offline Interviewer
Getting Started with Snap Offline Interviewer
Using Snap Offline Interviewer
Snap Online
Analyze your survey
Build your survey
Collect your survey responses
Getting Started with Snap Online
Manage your account
Sharing resources
Survey Products
Covid Working From Home Survey
Visitor Check-in Tool
Getting Started with Snap XMP
Snap Desktop inc. Scanning
Snap Online
Snap Offline Interviewer
Survey Products
Interactive Tutorials
Snap Desktop tutorial
Snap Online tutorial
Videos
An introduction to Snap XMP (3m:39s)
Creating the questionnaire in Snap Desktop (12m:56s)
Survey logic in Snap Desktop (9m:52s)
Creating the questionnaire in Snap Online (12m:56s)
Survey logic in Snap Online (9m:52s)
Participants in Snap Online (11m:43s)
SMS Invitations (5m:56s)
Analysis in Snap Online (9m:09s)
Sharing resources (11m:12s)
Moving Snap 11 surveys to Snap XMP (10m:36s)
Upgrading to Snap XMP
An introduction to Snap XMP (3m:39s)
Moving Snap 11 surveys to Snap XMP (10m:36s)
Moving your existing surveys from Snap 11 to Snap XMP
Getting Started with Snap Desktop
Interactive tutorials
Snap Desktop tutorial
Snap Desktop release notes
Software updates
Snap Desktop installation
Moving your existing surveys from Snap 11 to Snap XMP
Moving a survey from offline to online
Setting up the online survey framework
Designing the questionnaire
Publishing the questionnaire
Collecting survey responses
Analyzing using the standard reports
Design your survey
How to tutorials
Including a consent question
Viewing and removing dependents
Creating a new survey
Introduction to the Questionnaire window
Adding notes and questions to your questionnaire
Adding a question using the Reference window
Changing the look of the whole questionnaire
Question numbers
Inserting a Page Break, Column Break and Section Break
Changing an individual question
Changing the spacing in a question
Changing the question boxes
Using Styles
Working with variables
Moving, deleting and copying questions
Creating a Drag and Drop question
Creating a Map Control
Using a Slider Control
Adding a data picker to enter responses
Attaching files to a question using AttachIt
Capturing an interview location
Multi-Mode design
Languages
Creating a survey template for use in Snap Online
Creating an accessible version of your questionnaire
Inserting dynamic text
Inserting automatic survey information
Inserting graphics
Adding multimedia
Using a response property to create a character counter
Adding a Page Timer
Using HTML
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Add survey logic
Introduction to survey logic
Setting the response type
Adding routing
Routing rule expressions
Setting valid ranges on a question
Introduction to patterns
Using masking
Code rotation
Setting an initial value
Creating a read only question
Publish and distribute your survey
How to tutorials
Anonymisation in Surveys – Sending an email that doesn’t identify the participant
Anonymisation in Surveys – Sending an email that includes a unique participant identifier
Including an opt out link in an email invitation
Creating a PDF version of your questionnaire for review
Publishing paper questionnaires
Setting up paper questionnaires for distribution
Setting up mail merge
Testing the questionnaire online
Publishing the online editions
Setting the web page on submitting or saving a response
Setting up a database link with participant data
Setting up email invites for online surveys
Setting up logins for online surveys
Seeding the questionnaire with data for online surveys
Running the participant data link
Setting up a database link for group questionnaires
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Collect your survey responses
How to tutorials
Anonymising data after carrying out your survey
Exporting an individual’s survey responses
Amending an individual’s information held in Snap XMP
Removing an individual’s information held in Snap XMP
Deleting a survey in Snap XMP
Collecting the replies to your survey
Introduction to the Data Entry window
Entering data from paper questionnaires
Data entry using masks and auto answer
Verifying data entry
Overview for importing and exporting data
Using Hot Links
Importing data to another survey
Importing spreadsheet data
Importing and exporting data from a database package
Exporting data to another Snap survey
Exporting data to another program
Deleting Data
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Analyze your survey
Snap analyses
Snap analyses
Defining an analysis (table, chart, list, cloud or map)
Using the Analysis Definition Dialog
Using the Analysis Display Dialog
Saving and retrieving analyses
Setting up default values for analysis
Creating a top line analysis of your survey
Printing analyses (tables, charts, lists or maps)
Tables
Types of table
Adding variables to tables using drag and drop
Creating a frequency table
Creating a cross-tabulation
Creating a grid table
Creating a holecount table
Creating a descriptive statistics table
Displaying statistics in a cross-tabulation or frequency table
Creating a satisfaction scale (or other ratings scale)
Confidence intervals in tables
Creating a table using a scoring system
Statistical significance in tables (z-test)
Table appearance
Using table styles
Changing the lines between table rows and columns
Changing the highlighting and spacing of rows and columns
Changing the position of text and the size of table cells
Choosing what is displayed in a table
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Charts
Types of chart
Chart elements
Chart styles
Using the Chart Designer
Using the Chart Wizard
Creating a Hi-Lo chart showing maximum and minimum values
Using gap analysis to interpret importance with satisfaction
Creating a combination chart to display respondent means as points and bars
Displaying counts and percentage figures on a bar chart
Word clouds
Overview of word clouds
Creating a word cloud of literal responses
Creating a word cloud of values, dates or times
Creating a word cloud from a cross-tabulation
Word cloud appearance
Changing the default stop words
Finding the auto category variables used by an analysis
Adjusting words displayed for an individual cloud
Maps
Overview of maps
Creating a Map for analysis using an existing style
Creating a Map showing ratings scale by area (based on a map graphic)
Creating a Map relating area information and graphic information
Analysing semantic scales
Creating tables of your semantic scale question
Creating a simple means chart of your semantic scale question
Analysing open ended questions
Creating a list of literal responses
Printing literal responses
Exporting literal responses
Categorising literal responses
Combining literal responses with a coded question
Pre-coding answers
Analysing quantity responses
Statistical calculations on tables
Categorising quantity responses with a derived variable
Analysing date responses
Categorising date responses
Date function examples
Analysing time responses
Calculating time intervals
Categorising time responses
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Weights
Using weights
Counting items other than respondents
Changing the proportions (balance) of a sample group
Increasing or decreasing the size of a sample group
Using a weight to convert responses into numerical values
Using weights to calculate the difference in rating
Weight reports
Means and medians
Calculating mean scores after banding a quantity variable
Calculating median scores
Using t-tests in tables
Using U-tests in tables
Setting the options for t-tests and U-tests
Using Significance (t-test) in tables
Setting the options for Significance (t-test)
Analyses of mean values
Tables and charts showing means and significances
Tables and charts showing means and differences
Showing mean values in a grid cross-tabulation
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Analysis Variables
Introduction to Auto Category variables
Introduction to group variables
Manage your surveys
Introduction to the Survey Overview window
Creating a new survey
Opening a survey
Cloning a survey
Archiving and restoring a survey
Deleting a survey
Printing
Moving variables and questions between Snap surveys
Synchronizing online surveys
Introduction to Survey Templates
Creating a survey template
Using User Templates
Managing survey templates
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Using SurveyPaks
Introduction to SurveyPaks
Introduction to the Reference window
Questions in a SurveyPak
Managing SurveyPaks
Adding a language to your SurveyPak
Constructing a survey from a SurveyPak
Smart Reporting
Laying out your reports
Adding a running header, footer or margin text in your report
Producing a cover page
Inserting a blank page in a report
Setting the page margins of your reports
Changing the margin and column layout of your report
Setting variable width columns in your report
Creating a banner footer (or header) with indented report text
Changing the size of charts (and other image analyses) in your report
Adding content to your reports
Inserting text and graphics in your report
Inserting the content of a table cell
Positioning a chart, map or cloud in your report
Spell checking your reports
Controlling which aspects of an analysis appear in your reports
Conditionally including content in your reports
Inserting dynamic data from a ranked table to put highest and lowest values in your report
Adding benchmarks and recommendations to reports by overtyping cells
Using contexts in your reports
Introduction to contexts
Creating a context for reporting
Testing and running a report using the global context
Generating multiple reports using a context
Conditional inclusion based on context
Producing a comparison report using a context value
The standard reports
Creating a simple report
Introduction to Smart Reporting
Using the Reports window
Adding report instructions
Printing a summary of the report instructions
Running the reports
Scanning
Planning your scanning survey
Setting up the online survey framework for scanning
Designing your scanning questionnaire
Formatting your scanning questionnaire
Checking the scanning design recommendations
Publishing the scanning questionnaire
Calibrating your scanning questionnaire
Routing in scanning questionnaires
Scanning and detection
Scanning multi-page questionnaires with sheet map
Scanning a questionnaire created outside Snap XMP
Keying data
Cleaning data
Information for Support
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Getting Started with Snap Online
Videos
Moving Snap 11 surveys to Snap XMP (10m:36s)
Interactive Tutorials
Snap Online tutorial
Moving your existing surveys from Snap 11 to Snap XMP
What Snap Online does
Snap Online release notes
Logging in
Viewing Your work
Setting up a new survey
Building the questionnaire
Adding survey logic
Testing your completed questionnaire
Logging out
Accessing help
Returning to the Home Page
Changing your password
Security settings for synchronization
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Build your survey
Videos
Creating the questionnaire in Snap Online (12m:56s)
Survey logic in Snap Online (9m:52s)
How to tutorials
Including a consent question
Building your questionnaire
Adding a new survey
Inserting your questions
Routing
Routing rule expressions
Validation
Masking
Questionnaire properties
Inserting page breaks
Previewing your questionnaire
Testing your questionnaire
Saving your questionnaire
Undo and Redo
Editing a question
Changing the look of the question
Creating a survey template for use in Snap Online
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Collect your survey responses
Videos
Participants in Snap Online (11m:43s)
SMS Invitations (5m:56s)
How to tutorials
Anonymisation in Surveys – Sending an email that doesn’t identify the participant
Anonymisation in Surveys – Sending an email that includes a unique participant identifier
Preventing further survey invitations
Stopping a participant from accessing the survey
Making surveys anonymous
Amending an individual’s information held in Snap XMP
Removing an individual’s information held in Snap XMP
Including an opt out link in an email invitation
Deleting a survey in Snap XMP
Publishing your survey
Distributing your questionnaire
Uploading participants from a spreadsheet
Managing your participants
Creating invitations using the email editor
Creating plain text invitations
Sending email invitations to your participants
Sending SMS invitations
Managing your invitations
Group Questionnaires
Collecting your survey data
Managing partial responses
Setting up a survey for mobile interviewing
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Analyze your survey
Videos
Analysis in Snap Online (9m:09s)
Analyzing your survey data
Setting up new Snap Online accounts for analysts
Manage your account
Managing folders
Checking your usage
Viewing the audit logs
Synchronizing online surveys
Changing your account details
Resetting a forgotten password
Sharing resources
Videos
Sharing resources (11m:12s)
Sharing overview
Sharing surveys with an interviewer
How to share all your work
How to share a folder
How to share a survey or survey template
How to access work shared with you
How to disable or reinstate shared users
Editing the shared user details
Removing access for shared users
Managing Shares
Inheritance when sharing resources
Auditing shared surveys
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Getting Started with Snap Offline Interviewer
Snap Offline Interviewer requirements
Snap Offline Interviewer (Apple iOS) release notes
Snap Offline Interviewer (Google Android) release notes
Software updates
Installing on devices running Apple iOS
Installing on devices running Google Android
Setting up new Snap Online accounts for interviewers
Using Snap Offline Interviewer
Setting up a survey for mobile interviewing
Sharing surveys with an interviewer
Auto-synchronizing surveys and response data
Manually downloading the latest surveys
Manually sending response data to the server
Setting up a kiosk
Changing the default submit message
Changing the timeout message
Settings reference
Viewing the Snap Offline Interviewer statistics
Providing logs in case of problems
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Visitor Check-in Tool
Getting started with the Visitor Check-In Tool
Covid Working From Home Survey
Getting started with the Covid Working From Home Survey