Snap XMP Support Hub
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Getting Started
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Snap Desktop inc. Scanning
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Snap Online
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Snap Offline Interviewer
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Survey Products
- An introduction to Snap XMP (2m:41s)
- Creating the questionnaire in Snap Desktop (12m:56s)
- Survey logic in Snap Desktop (9m:52s)
- Creating the questionnaire in Snap Online (12m:56s)
- Survey logic in Snap Online (9m:52s)
- Participants in Snap Online (11m:43s)
- SMS Invitations (5m:56s)
- Analysis in Snap Online (9m:09s)
- Sharing resources (11m:12s)
- Moving Snap 11 surveys to Snap XMP (10m:36s)
- Joining webinars and events using Microsoft Teams
- An Introduction to Snap XMP (19m:34s)
- Branded templates and SurveyPaks (19m:48s)
- Participants in Snap Online (13m:41s)
- Multi lingual surveys and forms (17m:26s)
- Routing and Analysis Expressions (22m:20s)
- Analysis Overview (28m: 51s)
- Making surveys dynamic and engaging (28m:28s)
- 3 ways to make your surveys more engaging (33m:24s)
- Building better surveys in Snap XMP (25m:08s)
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Interactive tutorials
- Snap Desktop release notes
- Software updates
- Snap Desktop installation
- Moving your existing surveys from Snap 11 to Snap XMP
- Moving a survey from offline to online
- Setting up the online survey framework
- Designing the questionnaire
- Publishing the questionnaire
- Collecting survey responses
- Analyzing using the standard reports
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How to tutorials
- Including a consent question
- Viewing and removing dependents
- Creating a new language edition
- Drag and Drop
- Creating interactive images with a Map control
- Using Rating Check to ensure ranking
- Providing information using hyperlinks and Alt text
- Creating a personalised style template
- Adjusting a title logo to fit on a Smartphone edition
- How to display a currency sign beside a code box
- Creating a new survey
- Introduction to the Questionnaire window
- Adding notes and questions to your questionnaire
- Adding a question using the Reference window
- Changing the look of the whole questionnaire
- Question numbers
- Inserting a Page Break, Column Break and Section Break
- Changing an individual question
- Changing the spacing in a question
- Changing the question boxes
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How to tutorials
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Quotas
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How to tutorials
- Anonymisation in Surveys – Sending an email that doesn’t identify the participant
- Anonymisation in Surveys – Sending an email that includes a unique participant identifier
- Including an opt out link in an email invitation
- Creating a custom login page
- Dynamically changing the website shown on submit
- Adding name and address details to a printed questionnaire
- Printing response data with the questionnaire
- Adding Google Analytics to your survey
- Setting up panel exit pages
- Creating a PDF version of your questionnaire for review
- Publishing paper questionnaires
- Setting up paper questionnaires for distribution
- Setting up mail merge
- Testing the questionnaire online
- Publishing the online editions
- Setting the web page on submitting or saving a response
- Setting up a database link with participant data
- Setting up email invites for online surveys
- Setting up logins for online surveys
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How to tutorials
- Anonymising data after carrying out your survey
- Exporting an individual’s survey responses
- Amending an individual’s information held in Snap XMP
- Removing an individual’s information held in Snap XMP
- Deleting a survey in Snap XMP
- Exporting data from Snap Desktop to Excel
- Entering data from paper surveys
- Transferring data between a survey and a database
- Collecting the replies to your survey
- Introduction to the Data Entry window
- Entering data from paper questionnaires
- Data entry using masks and auto answer
- Verifying data entry
- Filtering the data responses
- Making changes to the responses
- Spell checking data responses
- Reporting data responses
- Overview for importing and exporting data
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How to tutorials
- Analysing postcodes and zip codes
- Analysing dates
- Calculating marks in a quiz, test or assessment
- Calculating the number of days between two dates
- Using patterns to categorise postcodes by postal area
- Calculating the time in minutes between two time variables
- Analysing two surveys together
- Use Chart styles to add branding to your charts
- Using scores to analyse satisfaction questions
- Gap Analysis: Compare results from satisfaction and importance questions
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Snap analyses
- Snap analyses
- Defining an analysis (table, chart, list, cloud or map)
- Using the Analysis Definition Dialog
- Using the Analysis Display Dialog
- Saving and retrieving analyses
- Setting up default values for analysis
- Creating a top line analysis of your survey
- Printing analyses (tables, charts, lists or maps)
- Using external filters and contexts
- Exporting analyses
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Tables
- Types of table
- Adding variables to tables using drag and drop
- Creating a frequency table
- Creating a cross-tabulation
- Creating a grid table
- Creating a holecount table
- Creating a descriptive statistics table
- Displaying statistics in a cross-tabulation or frequency table
- Creating a satisfaction scale (or other ratings scale)
- Confidence intervals in tables
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Charts
- Types of chart
- Chart styles
- Creating a simple chart
- Chart elements
- Using the Chart Designer
- Using the Chart Wizard
- Creating a Hi-Lo chart showing maximum and minimum values
- Using gap analysis to interpret importance with satisfaction
- Creating a combination chart to display respondent means as points and bars
- Displaying counts and percentage figures on a bar chart
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Word clouds
- Overview of word clouds
- Creating a word cloud of literal responses
- Creating a word cloud of values, dates or times
- Creating a word cloud from a cross-tabulation
- Word cloud appearance
- Changing the default stop words
- Finding the auto category variables used by an analysis
- Adjusting words displayed for an individual cloud
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Maps
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Analysing semantic scales
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Analysing open ended questions
- Creating a list of literal responses
- Printing literal responses
- Exporting literal responses
- Categorising literal responses
- Combining literal responses with a coded question
- Pre-coding answers
- Analysing quantity responses
- Statistical calculations on tables
- Categorising quantity responses with a derived variable
- Analysing date responses
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Weights
- Using weights
- Counting items other than respondents
- Changing the proportions (balance) of a sample group
- Increasing or decreasing the size of a sample group
- Using a weight to convert responses into numerical values
- Using weights to calculate the difference in rating
- Weight reports
- Moving weights between surveys
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Means and medians
- Calculating mean scores after banding a quantity variable
- Calculating median scores
- Using t-tests in tables
- Using U-tests in tables
- Setting the options for t-tests and U-tests
- Using Significance (t-test) in tables
- Setting the options for Significance (t-test)
- Analyses of mean values
- Tables and charts showing means and significances
- Tables and charts showing means and differences
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Analysis Variables
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How to tutorials
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Laying out your reports
- Adding a running header, footer or margin text in your report
- Producing a cover page
- Inserting a blank page in a report
- Setting the page margins of your reports
- Changing the margin and column layout of your report
- Setting variable width columns in your report
- Creating a banner footer (or header) with indented report text
- Changing the size of charts (and other image analyses) in your report
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Adding content to your reports
- Inserting text and graphics in your report
- Inserting the content of a table cell
- Positioning a chart, map or cloud in your report
- Spell checking your reports
- Controlling which aspects of an analysis appear in your reports
- Conditionally including content in your reports
- Inserting dynamic data from a ranked table to put highest and lowest values in your report
- Adding benchmarks and recommendations to reports by overtyping cells
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Using contexts in your reports
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How to tutorials
- Planning your scanning survey
- Setting up the online survey framework for scanning
- Designing your scanning questionnaire
- Formatting your scanning questionnaire
- Checking the scanning design recommendations
- Publishing the scanning questionnaire
- Calibrating your scanning questionnaire
- Routing in scanning questionnaires
- Scanning and detection
- Scanning multi-page questionnaires with sheet map
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Videos
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Interactive Tutorials
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Videos
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How to tutorials
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Videos
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How to tutorials
- Anonymisation in Surveys – Sending an email that doesn’t identify the participant
- Anonymisation in Surveys – Sending an email that includes a unique participant identifier
- Preventing further survey invitations
- Stopping a participant from accessing the survey
- Making surveys anonymous
- Amending an individual’s information held in Snap XMP
- Removing an individual’s information held in Snap XMP
- Including an opt out link in an email invitation
- Deleting a survey in Snap XMP
- Seeding the login details via the URL for a tracked survey
- Publishing your survey
- Distributing your questionnaire
- Uploading participants from a spreadsheet
- Managing your participants
- Creating invitations using the email editor
- Creating plain text invitations
- Sending email invitations to your participants
- Sending SMS invitations
- Managing your invitations
- Group Questionnaires
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Videos
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How to tutorials
- Snap Offline Interviewer requirements
- Snap Offline Interviewer (Apple iOS) release notes
- Snap Offline Interviewer (Google Android) release notes
- Snap Offline Interviewer (Microsoft Windows) release notes
- Software updates
- Installing on devices running Apple iOS
- Installing on devices running Google Android
- Installing on devices running Windows
- Setting up new Snap Online accounts for interviewers
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How to tutorials
- Running a survey in kiosk mode
- Setting up surveys for interviewing with Snap Offline Interviewer
- Providing a photo response in Snap Offline Interviewer using AttachIt
- Capture audio responses to survey questions in Snap Offline Interviewer
- Recording the whole interview
- Saving and resuming mobile surveys
- Setting up a survey for mobile interviewing
- Sharing surveys with an interviewer
- Interviewing participants with Snap Offline Interviewer
- Auto-synchronizing surveys and response data
- Manually downloading the latest surveys
- Manually sending response data to the server
- Setting up a kiosk
- Changing the default submit message
- Changing the timeout message
- Settings reference
