Snap Surveys was founded in 1981. Building on our unique combination of software development and research expertise, we’ve developed innovative survey solutions and have grown to become an industry leader.

Office locations

We have offices in London and Bristol in the UK, and Portsmouth, NH, in the US.

Products and Services

We provide a range of products and services to our customers including:


We are led by an experienced management team with extensive knowledge of market research and software development. Here’s a quick introduction:

Dr Steve Jenkins, Managing Director

Steve’s career has been in tech since first working for a Local Government highways department. Steve and Peter Wills have worked together since the late 70’s during which time he’s been responsible for the development of Snap Surveys from its early days on small desktop computers to the version today that operates on a myriad of devices.

Today, as Managing Director, Steve’s role has broadened to cover far more strategic aspects of the business, and is fortunate to have a talented team alongside him.

Peter Wills, Chairman

Peter has been involved in Social and Market Research for 40 years, and in 1981, set up Snap Surveys with Steve to harness the power of the newly-arrived desktop computers. Since then, he’s had the privilege of watching Snap Surveys grow and thrive, and being involved in the ever-changing technology landscape.

Now the Chairman of Snap Surveys, Pete has more time to spend on other industry-related topics. He’s recently completed 2 books on Market Research in conjunction with a colleague at Winchester University Business School where he is an Honorary Exchange Fellow. Pete is also Chairman of the ASC, a leading group for the advancement of knowledge in software and technology for research surveys and statistics.