Home → Survey Software → Complete Features List
Create Dynamic, Engaging Surveys
Getting started
Use the quick start questionnaire templates or create your own |
Wide choice of question styles: drop down, grids, single response, multiple response, time, date, free-text and semantic scales |
Access the question library with over 100 professionally designed questions |
Create multi-language questionnaires |
Custom design and branding
Custom URLs |
Custom HTML snippets |
Customise warning and error messages |
Use images in place of text for question and answer labels |
Background images |
Variety of formatting options |
Visual questions
Answer sliders, including smiley sliders and quantity slider |
Drag and drop ranking and categorizing questions |
Clickable images such as star ratings, UK and US regional maps |
Add multimedia video or sound clips |
Use a calendar input for date responses |
Add a number pad for quantity responses |
Add a clock for time responses |
Add a keyboard for literal responses |
Text substitution (piping)
Feed answers given to single response questions |
Feed answers given to multiple response questions |
Feed answers given to open style questions |
Feed answers from/into question areas of a grid (rating/matrix style) |
Feed answers from/into answer areas of a grid (rating/matrix style) |
Question routing (skip logic)
Skip to a subsequent question depending on answer |
Skip to a subsequent question regardless of answer |
Show routing instructions on the questionnaire |
Conditionally show question/text fields |
Randomize questionnaire elements
Randomly order answer codes |
Randomly order questions in a grid, such as rating scale questions |
Randomly present individual pages of a questionnaire |
Answer masking
Dynamically mask answer choices based on earlier replies given |
Permanently mask answer choices (e.g. for “Not Applicable” in rating grid) |
Auto answer questions if masking leaves only one answer choice |
Response validation
Make questions optional or mandatory |
Specify a minimum or maximum number of answers for multi-choice style questions |
Specify character limit and character format for answers given to open ended questions |
Rank items according to order of preference |
Calculate running totals in quantity response questions |
Ensure data is entered accurately with format patterns, for example post / ZIP code format or email address |
Add exclusivity of answers for multiple response questions |
Create custom format patterns |
Link to an external database
Prepopulate the survey with known information, such as address, name or demographic info |
Route questions based on information from a database |
Automatically update your database with new or amended information |
Automatically present questionnaires in a participant’s preferred language (or give the option to choose a language) |
Share questionnaire content
Drag and drop questions from other surveys |
Build your own question libraries in any language |
Export/import question and answer text for easy translation |
Clone existing surveys |
Create a back up of surveys, including data and analysis |
Advanced Questionnaire Design features
Optimised for desktop PC, tablet and Smartphone |
Incorporate calculations into a survey |
Add quota controls based on responses to a single question |
Add quota controls based on responses to multiple questions |
Count the number of characters for open style questions |
Specify a web page to go to after submitting |
Participants can attach their own files such as a CV, a photo or a signature |
Record audio responses to survey questions |
Send email alerts, triggered in the event of a specific reply or replies |
Distribute Questionnaires and Collect Data
Prepare your survey
Print paper questionnaires in a range of layouts and sizes, including booklet |
Preprint unique ID or reference numbers on individual questionnaires |
Preprint address information to fit window envelopes |
Interview process/schedule
Automate interview start and finish dates |
Schedule email invitations and reminders |
Personalise invite and reminder text with fields from an external database |
Send invite and reminder messages as plain text or HTML |
Send with custom name to reflect your organization’s branding |
Include “Opt out” for invite and reminder message |
Allocate secure participant logins (permitting single or multiple survey completions) |
Specify unique survey list for individual mobile devices or interviewers |
Remotely upload surveys to mobile devices |
Data collection
Save partial responses |
Save responses on server, download directly to Snap |
Receive responses as emails |
Automatically synchronize surveys across Android, Apple and Windows devices |
Encrypt survey data on mobile devices and during transmission |
Geo-location – record time, date and location coordinates for each interview |
Data collection – Scanning
Optical Mark Recognition (OMR) with calibration and deskew capability |
Automated reporting of case status (i.e. scanned, detected or cleaned) |
Automatically orientates incorrectly scanned pages |
Automatically reads multiple choice replies, numbers and well written handprinted text |
The scanner automatically recognizes altered and crossed-out replies |
Verify accuracy of data entry |
View data entry statistics (e.g. accuracy, cases input per minute) |
View interview statistics (e.g. time, duration) |
Edit individual cases in Snap |
Opt to spell-check free text responses |
Advanced Data Collection feature
Create a WC3 accessible version |
Set up questionnaire groups. Participants repeatedly complete the same questionnaire, but with a different subject each time |
Make multiple surveys available as a panel |
Share surveys via social media |
Powerful Analysis, Intelligent Reporting
Survey reports
Questionnaire Report – a top-level summary of results that’s available for every survey |
Summary Report – view the results in more detail – available for every survey |
Summary Tables – view the results in tables, easily add a standard break – available for every survey/td> |
Smart Reports – using your own commentary and analysis to create dynamic and repeatable Smart |
Reports, tailored specifically to the reader |
Analysis tools
Create frequency tables |
Create crosstab tables |
Include multiple breaks in crosstab analyses |
Include/exclude missing values (e.g. ‘No Reply’) in percent calculations |
65 chart styles, including bar, pie, line and radar – all fully customisable |
Word Clouds to summarize text responses |
Produce a printed list of text responses |
Filter results to find out how different groups answered specific questions |
Reorder and simplify your data, e.g. combine ‘Good’ and ‘Very good’ responses in a rating scale in a single new category – ‘Positive’ |
Add weighted responses |
Add rim weight responses |
Incorporate mean scoring |
Overlay images with survey results, e.g. regional maps |
Analyse by date – specify date periods, e.g. week, month, quarter, year or by day, day of the week, day of the month |
Analyse by time – specify time periods, e.g. hour, minute, second |
Analyse by format – e.g. multi-mode and multi-language versions |
Show results in context – e.g. to compare satisfaction scores for one rated service against the combined results for all other rated services |
Database links
Automatically import data from a database – including Excel spreadsheet, MS Access database, Triple-S, SPSS and SQL databases |
Automatically import data from a Snap survey |
Automatically export data to a database – including Excel spreadsheet, MS Access database, Triple-S, SPSS and SQL databases |
Automatically export data to a Snap survey |
Join multiple surveys that have the same participants but different questions |
Statistical analysis
Mean, Mode, and Median |
Minimum, Maximum and Range |
Quartiles |
Gap analysis |
Standard Deviation, Variance and Standard Error |
Average absolute deviation to standard statistics |
Sample standard deviation (N-1) |
Sample variance |
Factor analysis |
Cluster analysis |
Z test / T test / U test |
Skewness and Kurtosis |
Share results with colleagues/associates
Include results from paper surveys in online reports, including comments from scanned surveys |
Allocate associate logins to view and create analyses on |
Allocate associate logins to view reports online |
Specify which surveys and results each associate can access |
Publish results as HTML for online viewing |
Copy and paste to Microsoft Office and other software packages |
Server Security
ISO 27001 Security certification |
UK based data centres |
Secure, encrypted questionnaire and report delivery via https |
All data encrypted at rest |
Permanent malware scanning |
Latest security updates applied |
Daily vulnerability scans |
Daily backups |
Help and Support
HelpDesk – UK, Europe, APAC, US and Canada |
Training – Tailored courses covering every aspect of the survey process, including consultancy style. |
Resources – Worksheets, Webinar, How-To Videos |