Technical Specifications

Snap XMP

Snap Online (for respondents and researchers)

  • JavaScript-enabled browser such as Chrome, Safari, Edge, Firefox or Internet Explorer 11 or later

Snap Desktop (and Network edition)

  • Windows 10, 8.x.
  • Windows Server 2012 or later required for network edition
  • JavaScript-enabled browser such as Chrome, Safari, Edge, Firefox or Internet Explorer 11 or later
  • A modern PC with at least 250MB of spare disk space
  • Server install requires 400MB on server and 25MB on clients
  • Data import/export via Triple-S, SPSS SAV, CSV, TSV, ODBC

Snap Scanning (Snap Desktop)

  • Requires an ISIS compatible scanner, or a scanner able to produce TIFF or PDF images
  • Disk space of 50-150kb per side for scanned pages

Snap Offline Interviewer

  • Apple iPad, iPhone or iPod Touch running iOS8 or later
  • Android tablets or smartphones running version 4.4 or later
  • Amazon Kindle Fire HD tablets running OS4 or later.
  • Windows based laptops, tablets and kiosks running Windows 10, 8.x (x86/x64, not RT), with Internet Explorer version 11 or later
  • An Internet connection is required to synchronise surveys and data
  • Application uses 1024 bit RSA encryption to store data on mobile devices (AttachIt requires device level encryption)

Snap Online (On-Premises)

  • Windows Server 2012 or later running IIS, matching Microsoft’s minimum requirements, plus an additional 2GB memory
  • SQL Server 2012 or later, matching Microsoft’s minimum requirements
  • Further resources will be determined by load levels and usage profiles

Capacity Management – Snap XMP

Questions

  • 65,000 questions/variables per survey
  • 2,000 answer codes per question
  • 10,000 characters per literal response
  • 1,000 characters for question and code labels
  • Categories of question response – Valid, No Reply, Not Asked and Errors

Data entry

  • 100,000 responses per survey. (100 million with DBX extension)
  • 2,000,000 characters per response

Tables

  • Maximum size table of 2,000 rows by 2,000 columns
  • 1000 characters for definition of analysis, break or filter field

Snap Online Subscription Service

  • 100,000 responses for anonymous surveys
  • Database of 100,000 for invites/ logins (40,000/upload)
  • 44,000 email invitations per survey per day (30 per minute)
  • 10MB attachment limit per question
  • 200 pages in Analysis reports
  • Our data centres use AES cryptography for Data at Rest Encryption
  • Snap reserves the right to apply service limits to provide a fair and reliable service for all users

Legacy Products – Snap 11

Snap Professional (and Network edition)

  • Windows 10, 8.x, 7
  • Windows Server 2008 or later required for network edition
  • JavaScript-enabled browser such as Chrome, Firefox or Internet Explorer 8 or later
  • A modern PC with at least 250MB of spare disk space
  • Server install requires 400MB on server and 25MB on clients
  • Data import/export via Triple-S, SPSS SAV, CSV, TSV, ODBC

Snap Scanning (in addition to Snap Professional)

  • Requires an ISIS compatible scanner, or a scanner able to produce TIFF or PDF images
  • Disk space of 50-150kb per side for scanned pages

Snap Mobile Anywhere

  • Apple iPad, iPhone or iPod Touch running iOS8 or later
  • Android tablets or smartphones running version 4.4 or later
  • Amazon Kindle Fire OS4 or later
  • Windows based laptops, tablets and kiosks running Windows 10, 8.x (x86/x64, not RT), 7, with Microsoft Internet Explorer version 8 or later
  • An Internet connection is required to synchronise surveys and data
  • Application uses 1024 bit RSA encryption to store data on mobile devices (AttachIt requires device level encryption)
  • Feature availability is dependent on device support.

Snap WebHost Server installation

  • Windows Server 2008 R2 or later
  • Microsoft IIS V7.0 or later
  • 2.0Ghz+ Dual Core processor
  • 4GB of memory
  • 100GB RAID drive

Snap WebHost Subscription Service (SaaS)

  • Our data centres use AES cryptography for Data at Rest Encryption

Capacity Management

Questions

  • 65,000 questions/variables per survey
  • 2,000 answer codes per question
  • 10,000 characters per literal response
  • 1,000 characters for question and code labels
  • Categories of question response – Valid, No Reply, Not Asked and Errors

Data entry

  • 100,000 responses per survey. (100 million with DBX extension)
  • 2,000,000 characters per response

Tables

  • Maximum size table of 2,000 rows by 2,000 columns
  • 1000 characters for definition of analysis, break or filter field

Snap WebHost Subscription Service

  • 100,000 responses for anonymous surveys
  • Database of 40,000 for invites/ logins
  • 22,000 email invitations per survey per day (15 per minute)
  • 1000 concurrent interviews per survey (1500 per account)
  • 50MB upload limit
  • 10MB attachment limit per question