Snap Professional (and Network edition)

  • Windows 10, 8.x, 7.
  • Windows Server 2008 or later required for network edition.
  • JavaScript-enabled browser such as Chrome, Firefox or Internet Explorer 8 or later.
  • A modern PC with at least 250MB of spare disk space.
  • Server install requires 400MB on server and 25MB on clients.
  • Data import/export via Triple-S, SPSS SAV, CSV, TSV, ODBC.

Snap Scanning (in addition to Snap Professional)

  • Requires an ISIS compatible scanner, or a scanner able to produce TIFF or PDF images.
  • Disk space of 50-150kb per side for scanned pages.

Snap Mobile Anywhere

  • Apple iPad, iPhone or iPod Touch running iOS8 or later.
  • Android tablets or smartphones running version 4.4 or later.
  • Amazon Kindle Fire OS4 or later.
  • Windows based laptops, tablets and kiosks running Windows 10, 8.x (x86/x64, not RT), 7, with Microsoft Internet Explorer version 8 or later.
  • An Internet connection is required to synchronise surveys and data.
  • Application uses 1024 bit RSA encryption to store data on mobile devices (AttachIt requires device level encryption).
  • Feature availability is dependent on device support.

Snap WebHost Server installation

  • Windows Server 2008 R2 or later.
  • Microsoft IIS V7.0 or later.
  • 2.0Ghz+ Dual Core processor.
  • 4GB of memory.
  • 100GB RAID drive.

Snap WebHost Subscription Service (SaaS)

  • Our data centres use AES cryptography for Data at Rest Encryption.

Capacity Management


  • 65,000 questions/variables per survey.
  • 2,000 answer codes per question.
  • 10,000 characters per literal response.
  • 1,000 characters for question and code labels.
  • Categories of question response – Valid, No Reply, Not Asked and Errors.

Data entry

  • 100,000 responses per survey. (100 million with DBX extension).
  • 2,000,000 characters per response.


  • Maximum size table of 2,000 rows by 2,000 columns.
  • 1000 characters for definition of analysis, break or filter field.

Snap WebHost Subscription Service

  • 100,000 responses for anonymous surveys.
  • Database of 40,000 for invites/ logins.
  • 22,000 email invitations per survey per day (15 per minute).
  • 1000 concurrent interviews per survey (1500 per account).
  • 50MB upload limit.
  • 10MB attachment limit per question.