Survey software you'll never outgrow

Snap XMP is your secure, collaborative platform for creating online, mobile and paper surveys with advanced analysis.

Create unique survey experiences

Do more than simply ask questions. With more advanced and flexible features than you’ll find anywhere else, Snap XMP brings a tailored and unique survey experience to each participant.

  • Engage participants with visual and interactive questions
  • Create enjoyable surveys with dynamic content
  • Personalize with your database data
  • Survey templates optimized for any format

Surveys in any language

Design, distribute and analyze questionnaires in any language including right to left and character based languages. Export for easy translation.

Design and branding

Complete flexibility to customize your survey, and create reassuringly professional questionnaires that perfectly complement your organization’s brand.


Personalize surveys and automatically update records. Respondent information held in your database can be inserted anywhere in the survey and can also be used to pre-answer questions.

Collect replies anytime, anywhere

An automated, efficient and enjoyable survey experience for you and for survey participants – online, on paper, and on the move.

  • Scan paper replies accurately and quickly
  • Uninterrupted online or offline mobile interviewing
  • Manage survey schedules online – SMS/ email invites
  • Email alerts triggered by responses

Multi-format surveys

Distribute surveys online, on paper, and on kiosks or mobile devices. Apply a unique look and feel to each version and bring all your results together for analysis.

Offline data collection

Collect data out in the field with Snap Offline Interviewer. Engage with participants and enjoy uninterrupted interviewing on mobile devices including smartphones, tablets and kiosks.

Paper survey scanning

Ease the burden of the data entry process with Snap Scanning Edition. Easily scan unlimited paper questionnaires in varying orientations and sizes.

Powerful analysis and reporting

Data analysis can be daunting, even for experienced researchers. Snap XMP includes innovative reporting and analysis tools that help you obtain the insight you need.

  • Produce dynamic and flexible Smart Reports
  • View an instant summary of survey results
  • Simplify your data with Snap’s suite of Analysis tools
  • Share analysis and reports on and offline

Smart Reporting

Batch produce multiple report variations, with all the analysis and commentary updated in real time and configured uniquely to each reader, e.g. an individual, region, department or team.

Summary report

Deliver key insights to your organization or clients with Snap XMP instant summary reports. Pre-built for every survey with results updated in real time.

Analysis tools

Refine, simplify and recategorize your data. Snap XMP analysis tools help you make sense of survey responses; use our range of analysis styles to present results clearly.

Security you can rely on

Our software and systems are certified to the highest possible standards, so you can be sure your data is safe with us.

  • ISO/IEC 27001 certified
  • Data encrypted throughout the survey cycle
  • SAS 70 / SSAE 16 certified data centers
  • Approved G-Cloud service

ISO 27001

We’re proud to be ISO 27001 certified – the highest possible standard for information security.

Certified centers

Our US data centers are SAS 70 / SSAE 16 certified to ensure a reliable, secure and compliant system for high performance and high security needs.

Our software, your server

You can also run Snap Online on your own server – it’s cost effective and gives you complete control over data collection and storage, in line with your organization’s HIPAA compliance standards.

Support when you need it

We know your survey project is important. That’s why our friendly, US-based support teams are only a phone call away.

  • US-based tech support by phone or email
  • Face-to-face or online training
  • Support Hub – Webinars, videos, worksheets and user forum

One-to-one tech support

Get technical help with your survey from our team of friendly experts. We’ll go the extra mile to help get your survey project back on track.


We have a range of training courses covering every aspect of the survey process, including consultancy style – tailored to your needs, and using your own survey.

Webinars and videos

Our video library will help you make the most of Snap XMP. Keep up-to-date with new features and get expert guidance on subjects such as effective questionnaire design and analysis.

Snap features in more detail