Important Update Regarding the Snap Surveys Website
We have temporarily taken the main Snap Surveys website offline as a precautionary measure. This decision is in direct response to the recent critical security advisory issued by the National Cyber Security Centre (NCSC) regarding a widespread PHP vulnerability.
Please be assured of the following:
Your data is safe: We have conducted a thorough review, and absolutely no customer data has been compromised or affected by this issue.
Snap Online is fully operational: Your access to and use of the Snap Online platform remains completely unaffected. You can continue to log in and manage your surveys as normal.
You can log in directly to your Snap Online server using the links below:
Taking the site offline allows our engineering team to safely apply the necessary security patches and ensure our infrastructure meets the highest security standards. We are working diligently to restore the main website as quickly as possible.
Thank you for your patience and understanding as we prioritize the security of our systems.