It’s not always easy to find what you want in legal documents, so to make things easier here are a few key points.
30 day money back guarantee
The sale of our software based products comes with a 30 day, no questions asked, money back guarantee. For more information on this and all our return and cancellation policies.
New software customers receive free support for 12 months, after that you can choose to renew your Snap Plus cover plan. Our HelpDesk aims to respond to enquiries within 1 hour and deal with all contacts within 1 business day.
Acceptable use of website
It is important to us that everyone who visits our website, particularly those areas where views and knowledge are exchanged such as our customer forum, do so in an acceptable way.
How we run our online shop
We aim to make using our online shop as clear and simple as possible, including showing taxes and delivery charges as early in the process as we can.
Protecting all honest users of our products
In order to protect our honest and law abiding customers we will not tolerate software piracy and will act swiftly whenever it is discovered.
Legal and Licensing Agreements
If you can’t find what you’re looking for in one of the above links, a list of legal and licensing agreements is below:
If you require further information on any of the above please email firstname.lastname@example.org