It’s not always easy to find what you want in legal documents, so to make things easier here are a few key points.
30 day money back guarantee
The sale of our software based products comes with a 30 day, no questions asked, money back guarantee. For more information on this and all our return and cancellation policies.
Snap Software returns and cancellation policy
New software customers receive free support for 12 months. Our HelpDesk aims to respond to enquiries within 1 hour.
Acceptable use of website
It is important to us that everyone who visits our website, particularly those areas where views and knowledge are exchanged such as our customer forum, do so in an acceptable way.
How we run our online shop
We aim to make using our online shop as clear and simple as possible, including showing taxes and delivery charges as early in the process as we can.
Protecting all honest users of our products
In order to protect our honest and law abiding customers we will not tolerate software piracy and will act swiftly whenever it is discovered.
Legal and Licensing Agreements
If you can’t find what you’re looking for in one of the above links, a list of legal and licensing agreements is below:
US Software License and Services Agreement
Snap Surveys WebHost User Terms
Snap XMP Subscription Agreement
Snap Surveys Returns & Cancellation Policy
Snap Surveys Online Shop Terms of Supply
US Snap Surveys Snap Plus software maintenance policy SLA
If you require further information on any of the above please email firstname.lastname@example.org