Get technical help with your survey from our team of friendly Snap experts. Every new Snap Survey Software customer receives 12 months of telephone and email support, online resources, including: guides, worksheets, and videos, as well as free software upgrades.


US and Canada

  • Service available 9:00 am to 5:00 pm (ET) Monday through Thursday, 9:00 am to 4:00 pm (ET) on Fridays.
  • Call: 603-610-8750
  • email:

UK and rest of world

Notice: We are currently experiencing technical difficulties with our phone lines. Please use the support email until further notice.
  • Service available 9:00 am to 5:00 pm (UK Time) Monday to Thursday, 9:00 am to 4:30 pm (UK Time) on Fridays.
  • Call: +44 1454 280828
  • email: