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Measuring employee effectiveness: Engagement vs Enablement

Office workers talk whilst sat at tables in front of large modern computers

Employee engagement has become increasingly mainstream in management thinking and employee research over the last decade. It proposes a mutually beneficial relationship between employer and employee – creating a win-win situation for both parties.

There is a lot of research that highlights some of the key benefits of engaged employees:

  • Happiness and fulfilment
  • Better performance
  • Better results

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How surveys can help the tourism industry bounce back from Covid-19

Three empty deck chairs on a beach with blue sky and the sea in the background

The global Covid-19 pandemic has caused a significant downturn in the tourism industry.

Tourism employs 330 million people globally (3.1 million in the UK) and is worth $9 trillion globally (£175 billion in the UK).

Clearly, there needs to be a balance between keeping people safe and allowing the economy to get back on track.

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Going through a period of change? Here’s why feedback is more important than ever

Group of 4 employees gather around table with laptop having a meeting

As your business goes through a period of significant change, the people most affected by the change will need to have their say on how this change is implemented. This means getting regular feedback from both your customers and your employees throughout the process.

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Employee engagement Vs Employee satisfaction

Remote working from home. Freelancer workplace in kitchen with laptop, cup of coffee, spectacles. Concept of distance learning, isolation, female business, shopping online. Close up of woman hands.

What is the difference between employee engagement and employee satisfaction?

The difference between employee engagement and employee satisfaction comes down to motivation.

Employee satisfaction is all about an employee’s happiness and contentment at work. While this is an important metric, it doesn’t always give a true indication of their motivation. For example, an employee may be happy and content, but they might not be performing to the levels they used to.

Employee engagement asks the question of whether someone is truly engaged and emotionally invested in your organisation – including your goals, values, building relationships with colleagues and their own personal development.

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New to Designing Surveys?

Have you been tasked with designing a survey and don’t know where to begin?

You’re not alone. The decision to gather feedback is an easy one, but creating a survey can seem like a daunting task.

With the need for social distancing during these uncertain times, many organizations are turning to online surveys and forms to collect feedback from a wide range of audiences, across all industries.

But why surveys? Businesses and researchers across all industries conduct surveys to uncover answers to specific, important questions. These questions are varied, cover a diverse range of topics, and can be asked in multiple formats. Continue reading