June is National Safety Month, which aims to highlight and reduce preventable deaths and injuries. We’ve taken a look at how surveys can be used as a data collection tool to accurately and efficiently gather data and keep records for risk assessments, safety audits, and staff training.
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In light of Mental Health Awareness month, which is observed every May, we’ve put together an overview of some best practices when it comes to handling sensitive data gathered in patient surveys, staff surveys, and other health related questionnaires.
Holding an event, whether it’s a large scale conference or internal staff training, involves planning and coordination. You need an accurate headcount, contact details for attendees, and their requirements and preferences, to streamline the planning process. This is where survey software can help; create event booking forms for your website, or send out event invitations, to gather responses and all the details you need to ensure an event’s success.
Following on from National Public Health week, which is recognized at the start of every April, we’ve taken a look at how survey software is being used by healthcare organizations such as the NHS.
NHS Trusts are required to collect feedback and conduct assessments on patients and staff, as well as undertaking a range of audits and research projects. The wide range of questionnaires and surveys that each NHS Trust needs to complete can be complicated to administer. It’s often difficult and time consuming to collate responses, analyze them, and determine useful insights and develop ongoing improvements from the data.
Did you miss our two informative March webinars?
Not to worry. We’ve got you covered!
For anyone that missed our ‘Snap Tips & Tricks’ webinars, or for those who would like to view them again, the recordings are available in our resourceful Snap Support Hub. Continue reading
Before you create a survey, collect data, and start to analyze it, it’s important to consider the best way to share online survey results with your audience. Whether you’re keeping respondents informed, reporting to management and other stakeholders, or you’re conducting research on behalf of a client, the best method for sharing survey results will depend on the audience and what they’re going to do with the information.
With an online survey you can set up email alerts for responses, create analysis and reports to share, or set up accounts for your audience to log in and see live survey information with tailored reports.
Join us for two free webinars in March
Following on from our notably popular webinar series at the end of last year, join us for two additional sessions, covering a range of useful tips and tricks for using Snap survey software more effectively. Continue reading
Hundreds of emails are sent and received every day, which means there’s a good chance that your email survey invitations get lost in cluttered inboxes. SMS survey invitations can be a better way of reaching your audience anywhere, at any time, and catching their attention immediately.
Research has found that 90% of SMS messages will be read within three minutes of being received, and 98% are read by the end of the day. For email, the average open rate is 24.88%. Delivering a survey invitation by SMS could help to increase response rates and engagement with the survey, if it’s done in the right way.
Spread some survey love with our list of 14 things to love about online surveys
Online surveys are a flexible and efficient way to collect feedback and data from your respondents, which can be quickly analyzed and turned into shareable reports with actionable insights.
We’ve put together 14 key features of conducting an online survey.
With an online survey you have complete control over the branding. It’s quick and easy to add your logo and colors, and create a branded URL to share your online survey, so that your respondents can easily identify the survey with your organization.
2. Interactive questions
There’s a variety of different interactive questions that you can use in an online survey to make it more engaging, and gather better responses. Drag and drop questions allow respondents to visually categorize or rank items; interactive images can be a good alternative to check boxes; and sliders will allow you to include more options on a scale without using more space. Continue reading
It’s all too easy to create a survey, collect responses, produce reports, and then move on to the next survey. But under the General Data Protection Regulation (GDPR), there’s a spotlight on how long personal data can be kept for.
GDPR and personal data
The GDPR mandates that data should be deleted or anonymized once it is no longer needed for the purpose for which it was collected. This means that when you complete a research project, you should assess how long you need to keep the personal data relating to it, and anonymize or delete that data at the end of that period.
GDPR compliant data retention considerations
To help you comply with the GDPR rules when you are undertaking a survey project, we’ve outlined these data retention considerations: