Snap Surveys Blog

News / Events / Webinars / Guides

Staying in contact with your staff while working from home

The coronavirus (COVID-19) has changed the world in ways not seen in most of our lifetimes.

Social distancing and self-isolation has become the norm, with countries like Italy even under strict lockdown.

As many organisations allow employees to work from home, the question becomes:

How can I effectively manage staff from a distance?

One way to do that is by using surveys. Continue reading

Customer service failures: Being proactive works

“S**t happens” is an often-heard derogatory human response applied when something goes wrong. Aside from the bad language, it implies a mindset of acceptance that things can go wrong and do go wrong. Worse still, it implies a blasé attitude that denotes an expectation of things going wrong again in future. Continue reading

Health and Safety Data Collection Tools

June is National Safety Month, which aims to highlight and reduce preventable deaths and injuries. We’ve taken a look at how surveys can be used as a data collection tool to accurately and efficiently gather data and keep records for risk assessments, safety audits, and staff training.

Continue reading

Best practice for handling sensitive data

In light of Mental Health Awareness month, which is observed every May, we’ve put together an overview of some best practices when it comes to handling sensitive data gathered in patient surveys, staff surveys, and other health related questionnaires.

Continue reading