Share real-time survey results online with clients and colleagues
Give clients, colleagues, and key stakeholders 24/7 access to real-time and personalized survey results. Set permissions to view specific analysis and reports, and create new analysis on the fly.
In this short tutorial you’ll learn how to:
- Create an Analysis Associate account
- Specify which surveys are available
- Configure reports to the unique perspective of the reader
You can find out more about sharing real-time results in this new interactive tutorial.
Find out more and view the tutorial
Ignore Mandatory Questions for Online Survey Preview
Mandatory questions are a useful feature of online surveys, but did you know they can be disabled to make testing your online survey easier? You’ll find the option in the Interview section of Questionnaire Properties. Just uncheck it for preview, and turn back on for your live survey. Thanks to Ed in our UK research team for this great tip!
You can find out more about Questionnaire Properties settings, including how to customize navigation buttons, view stats about individual survey completions, and send automated email alerts in the Questionnaire Properties interactive tutorial.
View the Questionnaire Properties interactive tutorial →
View our new tutorial where you can learn how to use logical expressions for survey question routing and analysis
Logical expressions are at the heart of the most intuitive surveys and the smartest reports. In this new tutorial, you’ll learn how to build complex logical expressions so you can:
- Create advanced routing and skip conditions
- Build analysis filters to isolate highly specific participant groups
- Re-categorize and transform survey data with derived variables
- Set conditions for reports or specific report sections
Available now! Update now to build 11.19 to get 3 great new features in Snap Survey Software.
Incorporating a whole host of great new features, build 11.19 is now available to download from the Support Hub. New features include:
- Collect handwritten replies using the touch screen
- Set a limit on the time available for participants to complete a survey page
- Send automated email alerts from offline surveys
Find out what else is in build 11.19. Continue reading
Happy Thanksgiving wishes to all of our customers
During this week of Thanksgiving, we want to take a moment to thank all of our customers, worldwide, for your continued dedication and support.
Whether this week is business as usual, or you plan to spend Thanksgiving gathered around the dinner table with family and friends, the staff at Snap Surveys would like to extend a heartfelt thank you to our fantastic customers for their patronage. We wish you all well. Continue reading
Easily manage repeat surveys, share aggregate results instantly
Grouped Questionnaires simplify the process of taking repeated surveys – for participants and for researchers.
- Participants can view their personal survey ‘to do’ list and keep track of any outstanding evaluations.
- Researchers can view and share personalized real-time results online with clients and colleagues – there’s no need to join or merge survey data to see aggregate results.
Active Snap Survey Software customers can update now to release 11.18
This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.
What’s new in Snap 11.18?
One-click data download from Snap WebHost
Import online survey data at the click of a button with new Direct Download. Just sync your survey and Snap WebHost account, and you’ll be notified as soon as new survey data is available.
Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction
PT3, a Belgian based initiative focused on satisfaction measurements in various areas of hospitals, has collaborated with the marketing division of NSF Euro Consultants to develop a solution to measure hospital satisfaction in an increasingly mobile-focused world.
The program began as a pilot project in patient satisfaction in hospital emergency wards through the Flemish Association of Emergency Department Heads. Through this partnership, PT3 launched an initiative to proactively collect satisfaction feedback from patients. Currently, 5 hospitals are involved with this initiative and are now administering patient satisfaction surveys to measure and compare satisfaction ratios. As the project expands, PT3 expects more hospitals to come on board. Continue reading
Did you miss our webinar? We’ve got a recording for you.
For anyone that missed our ‘Using Chart styles in Snap Survey Software’ webinar or for those who would like to watch it again, the recording is now available in the Snap Support Hub.
You can also download the webinar resources, including a survey containing an example of every possible analysis style in Snap. Continue reading
Wording is an important aspect of the survey design process in order to increase the reliability of survey answers
In order to provide a consistent data collection experience for all survey respondents, a good question has to have the following two properties:
- The question means the same thing to every respondent.
- The kinds of answers that constitute an appropriate response to the question are communicated consistently to all respondents.