Last month, in a previous blog post (5 Tips: Increase Response Rates of Course Evaluations), we discuss ways in which you can increase the response rates of your course evaluations. As we discussed, there has been an increased growth in the use of survey software for the development of online course evaluations. Higher education institutions have acquired integrated survey software systems that take a hybrid approach to survey administration, offering a choice of paper, online, or mobile survey administration, allowing you to better match the method of survey administration to the needs and preferences of respondents.
Taking a hybrid approach to course evaluations is one tip you can use to help increase response rates (view more tips). However, what do you do if you come across an increase in drop-out rates? If you’re struggling with low completion rates, there are several strategies you can put into practice to help increase rates.
What are the advantages and disadvantages of Open questions in Course Evaluations?
This content was updated on November 16, 2018.
Course Evaluations often times use Open questions (questions that prompt a unique response) for many reasons. Typically, Open questions are used to get qualitative information about the course, program, or instructor.
The answer box of an Open question is undefined and can accept different types of responses:
Of the 18 total classes in this course, how many did you attend?
What were the dates of the classes not attended?
Time of Day Response
What time of day did this course meet?
Free Text or Literal Response
Would you like to comment further on this course?
Note: Although you can ask for numeric, date, and time responses with an Open question, these types of responses are better suited in the format of a Closed question. Comments and opinions are the best answered in the format of an Open question.
Course Evaluations will use a majority of Closed questions (one or more answers selected in a predetermined list of responses) for many reasons. Typically, Closed questions are used to get quantitative information about a course, program, or instructor.
In a Closed question, the specific answers are provided.
Closed Question – Named Answer with Single Response
Which applies to you? Full-time Student______ Part-time Student______
Closed Question – Named Answer with Multiple Responses
What was your reason for selecting this course?Major Requirement______Minor Requirement______Pleasure______Elective ______
Closed Question – Ordered Answer Category
Which applies to you? First Year Student?_____Second Year Student?______Third Year Student? ______Fourth Year Student?_______
Common features of an online course evaluation and 5 tips you can use to increase course evaluation response rates
There is no surprise that there has been an increased growth in the use of survey software for online course evaluations. Many colleges and universities have acquired integrated survey software systems that take a hybrid approach to survey administration, offering a choice of paper, online, or mobile survey administration. This allows higher education survey researchers to better match the method of survey administration to the needs and preferences of respondents. Continue reading →
Snap Surveys helps Leeds Metropolitan University set-up a complete Course Evaluation System to make it easy for students to provide feedback
What was the challenge? Leeds Metropolitan University (Leeds Met) approached Snap Surveys with the challenge of developing a solution that would make it easy for students to provide course and module feedback, and for university staff to have instant access to results for analysis. Their existing evaluation system entailed manually surveying thousands of students on over 100 different modules and courses, with data exported to Excel for analysis. This process proved to be time consuming and laborious for both the students completing the course evaluations, and for the university staff setting up and analyzing the data. There was also potential for the data to be unreliable.
What was the solution? Snap Surveys recommended that Leeds Met install Snap WebHost, Snap’s online survey management system on their own servers. This meant that Leeds Met could have complete control over survey security and have no restrictions on the number of surveys, survey responses, and analysis logins. We also recommended using Snap’s Grouped Questionnaires feature to provide a simple framework for students to give feedback.
Sport Wales is the national organisation responsible for developing and promoting sport and physical activity in Wales. The School Sport Survey is the largest survey, of any kind, of young people in the UK and possibly the largest survey of its kind in the world.
The online survey is split into a sport participation questionnaire which is completed by pupils and a sport provision questionnaire completed by a member of the sports teaching staff. 1328 primary, 222 secondary, 69 independent and 42 special schools were invited to take part.
Snap’s online survey management solution collated over 100,000 responses and dealt with up to 5,000 simultaneous log-ins. 947 unique Smart Reports were produced in total. Responses and reports produced were more than double those of the last survey in 2011.
Becca Mattingley, Senior Research and Evaluation Officer at Sport Wales comments, “Snap Surveys provided us with an online survey solution that goes beyond what we had been able to achieve in previous years. “
“Smart Reporting allowed us to produce a set of unique reports with data from multiple surveys providing our partners with a comprehensive set of high quality reports that they can use for sports development, educational and planning.”
As the college semester comes to a close before holiday break, students are beginning to receive many requests from professors and administration to complete online course evaluations via email, or paper course evaluations distributed during class time. These evaluations cover a wide rage of topics and are an effective tool for gathering feedback on student satisfaction with course structure and material, effective teaching methods of professors, or communication of administration. Continue reading →
Here are 6 tips you can use to design effective course evaluations
Before embarking on the design of your course evaluation, you should determine what your goals are for this research – what information would you like to acquire? And, what will you use this information for? Do you want feedback on student satisfaction with course structure, effective teaching methods of instructors, or communication of administrators? No matter what feedback you decide you want to gather through your course evaluations, you need to ensure that you create questions with proper wording that will draw out the feedback you are looking to obtain. Continue reading →
What are the 5 benefits of online course evaluations
Transitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading →