Full-day survey training courses

Questionnaire Design

  • Create a survey
  • Question library
  • Text substitution
  • Answer validation
  • Routing
  • Maps
  • Sliders
  • Upload to web
  • Collect responses
  • Download responses
  • Survey reports

Analysing Results

  • Top level analysis
  • Cross tabs
  • Other tables
  • Charts
  • Filters
  • WordClouds
  • Free text analysis
  • Combining answers
  • Mean scores

Smart Reporting

  • Dynamic data
  • Benchmarking
  • Conditional analysis
  • Build reports
  • Multiple reports
  • Share results online

“This has been the second training I have received with the same trainer and he has been excellent. I have told others that this has been the best training I have received on any topic. With my job I often have training, but your training is second to none! Excellent.”

Heulwen O’callaghan

“I just wanted to follow up on the challenge we faced last week with the survey. Thank you very much for your support by arranging Nathan to assist with this. He certainly excelled himself and his input was fantastic. I simply wanted to express our gratitude and please extend this internally to him as it was brilliant what he did. Nothing was too much trouble and even things we had not considered in implementing in this survey got done, based on his professional advice.”

Dr Axel Klenert, Service Science

“Ish was very friendly, helpful, and his knowledge of Snap was excellent. He talked through all aspects in a detailed way, and allowed us to try for ourselves which helped with the learning.”

Matt Clark, South Yorkshire Police

“Honestly I can’t rate Ish enough, he is a great trainer and very very knowledgeable.”

Hannah Taylor, Cambridgeshire County Council

“Marc was great. He allowed me to feel very involved in the whole process. Marc went at the right pace and made sure it was engaging.”

Iasha Spencer


Three-hour course – Moving from Snap 11 to Snap XMP

Move seamlessly from Snap 11 to Snap XMP. This 3-hour survey software training course will tell you all about the new platform and how you can upgrade with minimal impact to your existing projects.

Click here to learn more

One-hour courses

These one-hour courses cover a range of topics outside the scope of our standard Questionnaire Design, Analysing Results and Smart Reporting courses.

Weighting and Rim Weighting

Supplementing learning from our Results Analysis course, we use weights to first balance our sample for one variable, leading on to multiple variables using rim weighting.

Snap Offline Interviewer and Participants

Used to gather data when out in the field or in locations where a mobile signal is patchy or non-existent, we look at the setup of the app and how to add a list of known participants.

Screenouts and Quotas

Where access to your survey needs limiting or restricting based upon respondent type, screenouts and quotas are a simple way of ensuring these limits are not exceeded.


GDPR has a big impact upon the way surveys and projects are run and maintained. From data collection, to data processing, the storage and deletion of data, we will look at various scenarios to help you along the way.

Snap Online Participants: Invites and Reminders

Scheduling targeted email invitations and reminders makes the running of projects more efficient and helps to improve response rates.

Branded Templates and SurveyPaks

Use Templates and SurveyPaks to enable the quick creation of branded surveys and forms that use your organisations standardised terminology, questions and statements.

Survey Consultancy

Is there one element of Snap you’d love to learn? Perhaps you wish there was a quicker way to get something done? Or you need a refresher on a particular topic?

If so, an online surveys or market research consultancy session with one of our experts is the perfect solution. We offer one-to-one sessions (at a time convenient for you) with a member of our team – available to book by the hour. Just £135 + VAT.

Our experts work with clients from across multiple sectors, meaning they’re well placed to advise how Snap Surveys can best suit your needs.

Whether it’s setting up a survey or finding out where respondents found your survey, we’ll help you elevate your Snap Surveys knowledge when it suits you best.

Surveys Software Training resources

We have many resources in our Support Hub, including tutorials on creating paper surveys where the responses are going to be scanned and using the offline interviewing app to collect responses in the field.