New to Designing Surveys?

Have you been tasked with designing a survey and don’t know where to begin?

You’re not alone. The decision to gather feedback is an easy one, but creating a survey can seem like a daunting task.

With the need for social distancing during these uncertain times, many organizations are turning to online surveys and forms to collect feedback from a wide range of audiences, across all industries.

But why surveys? Businesses and researchers across all industries conduct surveys to uncover answers to specific, important questions. These questions are varied, cover a diverse range of topics, and can be asked in multiple formats. Continue reading

14 Things to Love About Online Surveys

Spread some survey love with our list of 14 things to love about online surveys

Online surveys are a flexible and efficient way to collect feedback and data from your respondents, which can be quickly analyzed and turned into shareable reports with actionable insights.

We’ve put together 14 key features of conducting an online survey.

1. Branding

With an online survey you have complete control over the branding. It’s quick and easy to add your logo and colors, and create a branded URL to share your online survey, so that your respondents can easily identify the survey with your organization.

2. Interactive questions

There’s a variety of different interactive questions that you can use in an online survey to make it more engaging, and gather better responses. Drag and drop questions allow respondents to visually categorize or rank items; interactive images can be a good alternative to check boxes; and sliders will allow you to include more options on a scale without using more space. Continue reading

Including an Opt Out link in email survey invitations

As well as major changes to the way in which data is handled, the General Data Protection Regulation (GDPR) has also given individuals greater control over their personal data, how it’s used, and the interactions they have with organizations.

One of the ways in which you can ensure your surveys reflect these changes is by including an Opt Out link in every survey invitation email that you send to potential respondents.
Continue reading

Including a Consent Question in a Survey

As part of the General Data Protection Regulation (GDPR), all organizations must have a documented, lawful basis for processing personal data.

If you decide to use consent as the basis for collecting and processing survey response data, you will need to provide potential respondents with the relevant information so that they can give informed consent before proceeding with a survey.

How to include a consent question in your survey

One of the simplest ways to obtain a respondent’s informed consent to collect and process their personal data is by including a specific question at the start of a survey. There are a few things to consider when adding a consent question to your survey: Continue reading

Anonymizing Data After Survey Completion

Learn how to anonymize data after your survey has been completed

This method may be particularly useful when you want to work with your survey data, but not in a manner which identifies your respondents.

Snap Survey Software stores respondent data in a file with the survey name and extension .rdf (respondent data file), and replies for each respondent are held in individual records in that file. When you delete the variable that holds the personal information from the survey file (.mdf), the details remain in the data file. It is possible to remove the personal data entirely.

We’ve create a helpful worksheet to walk you through the following steps: Continue reading

Anonymization of Respondent Data in Online Surveys

Learn how to anonymize survey respondent data, but successfully track completion

We’ve create a helpful worksheet to get you started. We’ll walk you through the steps to upload your respondent database to Snap WebHost. From there, you’ll be able to send an email invitation that includes a unique respondent identifier.

You will be unable to match the survey responses to a given respondent.  You can, however, track whether a given respondent has responded and if not, send them reminder emails.

This worksheet is part of our GDPR (General Data Protection Regulation) series of worksheets. The GDPR applies only to personal data. The obligations under the GDPR do not apply to anonymous data. We offer several options to anonymize your surveys, including the option to run anonymous surveys using Snap WebHost. Continue reading