As your business goes through a period of significant change, the people most affected by the change will need to have their say on how this change is implemented. This means getting regular feedback from both your customers and your employees throughout the process.
Have you been tasked with designing a survey and don’t know where to begin?
You’re not alone. The decision to gather feedback is an easy one, but creating a survey can seem like a daunting task.
With the need for social distancing during these uncertain times, many organizations are turning to online surveys and forms to collect feedback from a wide range of audiences, across all industries.
But why surveys? Businesses and researchers across all industries conduct surveys to uncover answers to specific, important questions. These questions are varied, cover a diverse range of topics, and can be asked in multiple formats. Continue reading
Web Accessibility is an important consideration for anyone setting up an online questionnaire, website or app because being able to use the internet is now considered a human right.
That means you must ensure anyone is able to access and engage with your content.
“S**t happens” is an often-heard derogatory human response applied when something goes wrong. Aside from the bad language, it implies a mindset of acceptance that things can go wrong and do go wrong. Worse still, it implies a blasé attitude that denotes an expectation of things going wrong again in future. Continue reading
Shift Insight research experts put their knowledge to the test
Shift Insight shares how survey design can help to stamp out poor quality responses, to try to identify ‘click farm’ bots, cheaters, and disengaged respondents in their survey data.
To ensure your research project is a success and help you collect high quality, meaningful data, consider these best practice tips before creating a questionnaire.
In light of Mental Health Awareness month, which is observed every May, we’ve put together an overview of some best practices when it comes to handling sensitive data gathered in patient surveys, staff surveys, and other health related questionnaires.
Holding an event, whether it’s a large scale conference or internal staff training, involves planning and coordination. You need an accurate headcount, contact details for attendees, and their requirements and preferences, to streamline the planning process. This is where survey software can help; create event booking forms for your website, or send out event invitations, to gather responses and all the details you need to ensure an event’s success.