How surveys can help the tourism industry bounce back from Covid-19

Three empty deck chairs on a beach with blue sky and the sea in the background

The global Covid-19 pandemic has caused a significant downturn in the tourism industry.

Tourism employs 330 million people globally (3.1 million in the UK) and is worth $9 trillion globally (£175 billion in the UK).

Clearly, there needs to be a balance between keeping people safe and allowing the economy to get back on track.

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Employee engagement Vs Employee satisfaction

Remote working from home. Freelancer workplace in kitchen with laptop, cup of coffee, spectacles. Concept of distance learning, isolation, female business, shopping online. Close up of woman hands.

What is the difference between employee engagement and employee satisfaction?

The difference between employee engagement and employee satisfaction comes down to motivation.

Employee satisfaction is all about an employee’s happiness and contentment at work. While this is an important metric, it doesn’t always give a true indication of their motivation. For example, an employee may be happy and content, but they might not be performing to the levels they used to.

Employee engagement asks the question of whether someone is truly engaged and emotionally invested in your organisation – including your goals, values, building relationships with colleagues and their own personal development.

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Top 10 Tips for Effective Remote Working

Woman and child working and looking at laptop

Remote working is a new experience for many of us following the Covid-19 pandemic.

With the lines blurred between work and home, some may find it difficult to switch off – while others may find it a little too comfortable.

These are our top 10 remote working tips to help you be productive when working from home.

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How Can You Encourage Constructive Feedback from Employees?

Explore 4 tips on how you can encourage constructive feedback from employees

Below, we detail four tips employers can utilize when they receive constructive criticism and complaints, use that information to respond properly and improve communication.

1. employee-feedbackAsk your employees for company improvement suggestions. Administering an online employee satisfaction survey once or twice a year to gather employee feedback is always a great idea, but how about taking it another step forward? You could start an employee recommendation reward program. The program can reward any employee who suggests an improvement that helps the company be more profitable and more efficient. Keep a company recommendations survey live indefinitely and share the link often or place the link in a highly visible location such as on the company intranet. Encourage employees to submit improvement ideas regularly.

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Start with Employee Satisfaction, End with Employee Engagement

Organizations need to start with employee satisfaction, but ultimately end with employee engagement

employee-engagementAs mentioned in yesterday’s blog post, 4 Questions to Consider Before Investing in Employee Engagement, employee engagement is a hot topic amongst today’s organizations with a goal of improving performance. That intense interest is now evolving into deeper thinking about company culture. Organizations across the globe are measuring employee satisfaction, and seriously assessing what kind of workplace culture they want and need in order to obtain and retain customers.

The problem is many organizational leaders mistake workforce satisfaction with employee engagement. It’s not enough to measure just satisfaction and happiness. That’s just the start. Employees need the proper mix of satisfaction and engagement.  Continue reading

Make Use of Survey Software to Create Employee Surveys

Learn about the types of employee surveys you can create with survey software

When designed and administered correctly, employee surveys can be used by any business or organization to solicit invaluable, constructive feedback, and they can function as an effective tool for employee performance management. Businesses can use employee feedback (comments, opinions, behaviors, and suggestions) to create strategic strategies to help improve employee retention, increase productivity, create a cohesive work environment, as well as provide a benchmark to measure continued improvement. Continue reading

Guide Your Career Through Self Assessment Surveys

Use online survey software to create career self assessment surveys

A career self assessment survey is a very useful tool for determining the direction in which you want to take your career. Career surveys help people to identify unique interests, skills, and values as they relate to employment options. Students in high school and college frequently make use of career assessment resources such as an available online career survey to help them assess their current studies and help them decide on the direction they want to take their career. An online survey software solution is an effective solution for developing career assessment surveys. Continue reading