Configure individual analyses and entire reports to the unique perspective of the reader. We call this feature contextualised analysis. You can use it to give focused and detailed feedback to specific participant groups. For example:

  • View satisfaction scores for one service against all other services combined
  • View results for one region against all other regions combined
  • Make detailed comparisons between specific participants or participant groups
  • Conditionally include specific Smart Report sections based on the readers context

Contextualised reports

Contextualised reporting is an important element in the custom feedback solutions we develop for our clients. Take a look at our case studies to see how we’ve made our customers’ operations more efficient and proactive. View case studies

Find out more about other related features: