Collecting your survey data
Start interviewing manually
You can start the interviewing process manually following publication of your survey. This makes the survey available to your respondents.
- Click the Start interviewing button to make the survey available to respondents straight away.
- Click the Start button to confirm that you would like to start interviewing.
Once you have started interviewing you can pause interviewing. This can be useful when you need to republish a questionnaire.
- Click the Pause interviewing button to pause interviewing.
- Click OK to confirm the action. Interviewing is now paused.
- The Pause interviewing button will become a Resume interviewing button.
- You can restart interviewing by clicking the Resume interviewing button.
- Click OK to confirm the action. The Resume interviewing button will become a Pause interviewing button.
After an interview has started, you can stop interviewing at any time. Stopping an interview closes the questionnaire and respondents can no longer respond. It is used when the interviewing process has finished.
- Click the Stop interviewing button to stop interviewing.
- Click OK to confirm the action. Interviewing has now stopped.
- The Pause interviewing and Stop interviewing buttons will be replaced with a Start interviewing button.
Scheduling the interview
Many surveys run over a specified period of time with a preset start and end time. A survey interview can be planned beforehand by setting a schedule.
- Navigate to the Collect section of your survey.
- The Change schedule button is available after your survey has been published.
- Click on the Change schedule button.
- This shows the Interviewing schedule window.
- Click to set the date in the Start Interviewing and End interviewing fields.
- Click to set the time in the Start Interviewing and End interviewing fields.
- Click Save to save the survey’s interview schedule.