Snap XMP Help

Inserting your questions

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How to insert a question

At the start of your questionnaire there may be questions that are automatically added from the template you have chosen. When you want to add new questions you can use the Insert question side menu to select a question style or use the keyboard shortcut.

Insert question menu

Insert a question using the following options:

  • Double click inserts the new question after the selected question or at the end of the questionnaire.
  • Drag and drop the question over the questionnaire and you will see a Drop here message that shows you where to place the question.
  • Keyboard Shortcut Ctrl+Enter inserts a new question after the selected question. This creates a question that can be from the Single choice or Multiple choice group of questions.

Question Toolbar

When a question is selected in the Snap Online Designer the Question toolbar is displayed. This lets you edit the question.

You can see the type of question in the drop down on the Question toolbar. The example below is a Title question.

Question toolbar
Toolbar IconsDescription
RoutingClick to open the Routing side menu for the current question.
Validation and maskingClick to open the Validation &Masking side menu for the current question.
Close question toolbarClose the Question toolbar. Click on the question to open the Question toolbar again.
Hide or show questionClick to toggle the visibility of the question for the current edition of the questionnaire.
Delete questionClick to delete the question.
More menu on the question toolbarClick to open the More menu which gives further actions.

More menu

Clicking the  button on the Question toolbar displays the following menu.

More menu actions
Menu ItemDescription
MoveMove the question to another position in the questionnaire. Choose where to paste the question by selecting the relevant paste button. Click Abort Paste on the Questionnaire edit menu bar to cancel the operation.
CopyCopy the question to another position in the questionnaire. Choose where to paste the question by selecting the relevant paste button. Click Abort Paste on the Questionnaire edit menu bar to cancel the operation.
Manage visibilityDisplay the Manage visibility dialog where you can set whether the question is shown or hidden for all the available editions.
Show other responseAvailable in a multiple choice question and inserts a label and a text input field that allows the respondent to enter free format text. This allows the respondent to enter an answer that is not included on the list.
Show footnote/ Hide footnoteToggle the footnote to show or hide. The footnote is shown below the question and can contain additional information to the question.
Merge into grid aboveAvailable when there are two consecutive grid questions that can be merged to create one grid.
Split into new gridAvailable for a grid with multiple rows to split the questions into a new grid.
Reset all grid rows to default styleRemove formatting on the grid and return it to the default style. This does not alter other changes such as number of Options or Rows.

Title

A questionnaire usually starts with a heading explaining the questionnaire’s purpose. The title can contain text and a logo or other image.

Click in the Title text box where it says Enter Title text and enter the title of your questionnaire.

Title question

Image

Often a questionnaire heading includes branding. This can be a logo or other image that is displayed by itself or with a title.

  1. Click the Insert an Image button on the Format toolbar and this opens the Image Browser.
Select an image
  1. Click the Choose an image button to select an image.
  2. The Select an image to insert dialog shows the available images. If your image is not shown, click Choose file (or Browse in some web browsers) to find and select the image. (The image is stretched to fit here however it will display in its expected ratio in the questionnaire.)
  3. Select the image you would like to insert and click OK. This takes you back to the Image Browser.
Image Browser
  1. Each image can have a description in the Alt/Title text, which is used when the image is not available, by voice readers active on the browser and to provide the tool tip.
  2. Click OK and the selected image is inserted into the Title text.

Sub Title

The sub title usually contains text that provides more information about the questionnaire.

  1. Select the Sub title question from the Titles and instructions section of the Insert question menu.
Insert a Sub Title question
  1. Insert a Sub title question into the questionnaire.
Sub Title question
  1. Click in the Sub Title text where it says Enter Sub Title text and enter the sub title.

Instructions

An Instruction is text providing guidelines to a respondent on how to complete a section of the questionnaire. An Instruction can appear anywhere in the questionnaire.

  1. Select the Instruction question from the Titles and instructions section of the Insert question menu.
Insert an Instruction
  1. Insert an Instruction question into the questionnaire.
  2. Click in the Instruction text where it says Enter Instruction text and enter your instruction.
Instruction

Single Choice

A Single choice question lets the respondent select one answer from a list of choices.

  1. Select the Single Choice question from the Single choice questions section of the Insert question menu.
Insert a Single Choice question
  1. Insert a Single Choice question into the questionnaire.
Single Choice question
  1. Alter the number of Choices to the number of answers for the question.
  2. The number of Columns changes the layout of the answers.
Edited Single Choice question
  1. Click in the Single Choice question where it says Enter Single Choice question text and enter your question.
  2. Click in each text area that says Option Text and enter the answer description.

Multiple choice

A Multiple Choice question is similar to a Single Choice question, as it contains answers with radio or check boxes, but the respondent can respond with multiple answers.

  1. Select the Multi Choice question from the Multiple choice questions section of the Insert question menu.
Insert a Multi Choice question
  1. Insert a Multi Choice question into the questionnaire.
Insert a Multi Choice question
  1. Alter the number of Choices to the number of answers for the question.
  2. The number of Columns changes the layout of the answers.
  3. Click in the Multi Choice question where it says Enter Multi Choice question text and enter your question.
  4. Click in each text area that says Option Text and enter the answer description.
Edit a Multi Choice question

Show other response

When you are creating a list of items it is likely the list will not be exhaustive. This is where creating an answer of Other can help. This lets you collect further information from the respondent.

In our example, the last answer in the Multi choice question is Other. You can show an Open ended question where the respondent can enter free format text giving further details.

  1. Click More on the Question toolbar to open the menu.
  2. Click Show other response. This inserts an Open ended question below the Multi Choice question.
  3. Click in the area marked Enter Other question text and enter your question.
Show Other response

Grid

A Grid question consists of one or more rows of single or multiple response questions, each with one or more columns of answers, set up in a grid format. Grid questions are often used to ask respondents their attitude towards different aspects of an item using the same set of replies.

In our example, the questionnaire will ask the respondents to rate three aspects of the conference from very good to very poor.

  1. Select the Grid question from the Single choice questions section of the Insert question menu.
Insert a Grid question
  1. Insert a Grid question into the questionnaire.
Insert a Grid question
  1. Set the number of Rows to the number of aspects to rate in the question.
  2. Set the Choices to the number of ratings to choose from.
  3. You can change the Text width or Answer width to style the grid.
  4. Click in each text area and add the desired wording.
Edit a Grid question

Open ended

An open ended text input question allows respondents to enter answers in free format text.

In the questionnaire, add a question where comments about improvements to the event can be given.

  1. Select the Open Ended question from the Text Input questions section of the Insert question menu.
Insert Open Ended question
  1. Insert an Open Ended question into the questionnaire.
  2. Set the Input rows to the number of lines required in the question’s response box.
  3. Change the Input width to alter the width of the question’s response box.
  4. Click in the Open Ended question text area and enter your question text.
Edit an Open Ended question

Semantic Scale

Often in a questionnaire you would like to ask respondents how they rate a particular feature, product or service. Using a Semantic Scale question style is one way to provide a rating scale.

In our example, the question asks people who have attended the conference how likely they would be to encourage other people to attend the event.

  1. Select the Semantic Scale question from the Single choice questions section of the Insert question menu.
Insert a Semantic Scale question
  1. Insert a Semantic Scale question into the questionnaire.
Insert a Semantic Scale question
  1. Set the number of Rows to the number of aspects to rate in the question.
  2. Set the Options to the number of ratings to choose from.
  3. Click in each text area and add the desired wording.
Edit a Semantic Scale question
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