Snap XMP Help

Publishing your survey

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When your questionnaire design is complete, it’s time to publish your questionnaire and start interviewing so respondents can fill in your survey. This is done in the Collect section of Snap Online.

There are two ways of navigating to the Collect section.

  • Click the Collect link from the Conference survey Summary tab in Your work.
Summary tab for the selected survey with Collect highlighted
  • Click the Collect tab from the Online Designer.
Collect tab for an unpublished survey

Publishing your survey for the first time

Your questionnaire is now ready for publishing. The publishing process creates web pages that run a survey in a web browser. When the Collect tab is selected the Overview is shown by default. This shows the status of the survey and is where you publish the survey.

  1. Click the Collect tab and go to the Overview section.
  2. Click the Publish current version button to publish your survey.
Publish current version button
  1. You will be asked to confirm that you want to publish. Click OK to publish the survey.

When you have published your survey the Overview now displays further information with sections for

  • Overview displays the current survey status.
  • Paper Interviews contains a PDF download.
  • Web Interviews shows the details for online interviewing.
Collect tab overview for a published survey

Launching web interviews

Changing the Interview URL destination

When you publish the questionnaire, Snap Online creates an Interview URL that respondents use to complete the questionnaire.

The last section of the Interview URL can be changed to a more meaningful name, provided the URL is not already in use. You should change the URL before you start interviewing so that all the respondents are using the same URL.

  1. From the Collect section navigate to the Settings side menu.
  2. Scroll down to the Web Interviews heading, if necessary.
  3. In the Interview URL, click on Edit Interview URL icon to edit the URL.
  4. Confirm that you want to change the URL.
  5. The last section of the URL becomes editable.
Edit the Interview URL
  1. Enter the new text in the text box and click Save. The example below has been changed to “conference”.
Updated Interview URL

Previewing the published survey

Previewing the published questionnaire allows you to check how the questionnaire appears in the web browser, enter a number of test responses and try out the routing and validation. These test responses will not be saved or affect the survey data responses.

You can test the published survey

  • prior to starting interviewing
  • after interviewing has started when the survey is live
  1. From the Collect section navigate to the Settings side menu.
  2. Scroll down to the Web Interviews heading, if necessary.
  3. Click the Launch preview button. This opens the questionnaire in a new web browser tab.
Launch the preview
  1. This starts with a notice that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results.
Survey preview message
  1. Click the message” I understand – start the preview” to proceed.
  2. The preview starts the currently published questionnaire and you can enter some test responses to check your questionnaire.
  3. If you need to make any changes, you can update the questionnaire and publish it again.

Using the QR Link

You can download a QR code to access the questionnaire.

  1. From the Collect section navigate to the Settings side menu.
  2. Scroll down to the Web Interviews heading, if necessary.
  3. Click the QR link to download a PNG file containing the QR code.
QR code
  1. Send the QR code to your respondents to access the questionnaire.

Printing paper questionnaires

On the Collect tab there is the option to download the questionnaire in PDF format for you to print and send to your participants.

  1. From the Collect section navigate to the Settings side menu.
  2. Scroll down to the Paper Interviews heading, if necessary.
  3. There is a PDF download available for each paper edition in the survey.
  4. Click the hyperlink for the edition you want. This downloads the PDF ready for printing.
PDF downloads for paper interviews

Publishing an updated version of your survey

Sometimes you will need to change a questionnaire after it has been published. The updated questionnaire needs to be republished to ensure that the respondents are completing the latest version.

  1. From the Collect section navigate to the Settings side menu.
  2. In the Overview heading a warning message is shown when the questionnaire has been changed after it was last published. This means that the latest questionnaire is not the same as the published questionnaire that the respondents are currently completing.
Warning message that the survey has changed after publishing
  1. Interviewing needs to be paused before the survey can be published with the latest questionnaire. Click Pause interviewing.
  2. The interviewing is now paused and you can see the Publish current version button. Click on the Publish current version button to publish the latest version of the questionnaire.
  3. After you have published your survey’s latest version the message indicates that the most recent version of the survey is being used for interviewing. Click Resume interviewing to restart the interview process.
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