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Translating your survey

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There are several ways of translating surveys in Snap Desktop.

  • You can write the translation yourself (create a new language edition, and type in the translation)
  • You can use an external translator (create a text file to be translated, and import the translated file)
  • You can use pre-translated questions (create all the language editions that you need, and add a question that already has translations)
  • Get Snap Desktop to automatically translate all the questions it recognises using reference questions (open the reference window and then use the Translation Wizard).

If you use standard questions, you can add them to a multi-lingual SurveyPak, and then re-use them in other surveys, either by adding them directly to a multi-lingual questionnaire, or using the automatic translation facility.

This tutorial explains how to export a file to send to an external translator and re-import the translated text to create a bilingual survey. The example uses a translation from English to Spanish.

Step 1: Exporting the original version of your survey

These steps assume that you have created your questionnaire in one language before you start.

  1. In the Survey Overview window, click Questionnaire QuestionnaireIcon.png to open the survey in the Questionnaire window..
  2. Select File|Translation to display the Translation Wizard dialog.
  3. In Action, select Prepare External Translation.
Translation1.PNG
  1. Click Next. In Export, select Reference file only to create a list of the phrases that need translating. If you already have translated some of the questions, export to a Reference with a matched translation. This creates two files, one with the list of text to be translated, and one with the list of texts that have been translated (with gaps for untranslated text).
Translation2.PNG
  1. Make a note of the File name you use so you can find it later. Check the Omit repeated content box to leave out phrases that are used in multiple places (for example, ratings questions might all have the same possible answers).
  2. Click Start to generate your file. When the export has completed, you will be given a brief report. If you want to keep a copy of the report, click Send To to save it to a file.
  3. Click OK to close the window.

Step 2: Sending the file to the translator

You now have a text file that you can send to your translator. They need to produce a translated file that matches the file that the translation wizard has produced. It needs to have the same number of lines and the same instructions to the translation wizard. These should not be translated. It also needs to be a plain text file (not a Word document).

The instructions are used to describe the question, and are all in capitals. For example, a section of the questionnaire appears in the file like this

START
NOTE 2 (ref:N2)
About Yourself 
NOTE 3 (ref:N3) 
Please spend a few moments filling in this questionnaire. SUMMARY 
Spend a few moments filling in questionnaire 
NOTE 4 (ref:N4) 
Please read each question carefully and tick a box to indicate your answer. 
SUMMARY 
Read each question carefully 
QUESTION 5 (ref:Q1) 
Are you male or female? 
SUMMARY 
Respondent gender 
ANSWER 
Male 
Female 

You would ask your translator to translate the phrases between the lines in capitals. Their translation would look something like this.

START
NOTE 2 (ref:N2)
Sobre Usted
NOTE 3 (ref:N3)
Por favor, dedique unos instantes a rellenar este cuestionario.
SUMMARY
Dedique unos instantes a rellenar este cuestionario
NOTE 4 (ref:N4)
Por favor, lea detenidamente cada pregunta y marque una casilla para indicar su respuesta.
SUMMARY
Lea detenidamente cada pregunta
QUESTION 5 (ref:Q1)
¿Es usted hombre o mujer?
SUMMARY
Género
ANSWER
Hombre
Mujer

The generated translation file starts with a set of notes for the translator

  • please translate between ‘START’ and ‘END’
  • please do not translate START, END, TOPIC, NOTE, QUESTION, SUMMARY, ANSWER, FOOTNOTE, LANGUAGE: , etc.
  • please do not add or remove lines
  • Un-translatable questions may be removed provided the declaration line is left (and only this line)

{The declaration line is the line containing the reference name eg ‘(ref:V101)’}

  • Please only place comments or warnings about a question at the end of the declaration line, following the ‘(ref:Vn)’

Step 3: Importing the new translated file

Before you import the translation, check the text file that you have received. Ensure that it has the same number of lines as the original, and all the lines in capitals are the same as in the original file.

You will need the original exported file as well as the translated file.

  1. Open the questionnaire window for your survey. The example shows a survey that has only one language. You are going to create a new language edition when you import the translated file.
QuestEng.PNG
  1. Select File|Translation to display the Translation Wizard dialog.
  2. Select Apply External Translation from the Action menu.
Translation4.PNG
  1. Click Next.
  2. Select the language you wrote the questionnaire in as your Reference Language (this is English in our English to Spanish example).
Translation5.PNG
  1. Set the File name for the Reference Language to the file that you exported from the survey in Step 1.
  2. Select Add Language as the translation language. This will add a new language edition to your questionnaire. (If you already have the correct language in your questionnaire, just select it in the list.)
DefineLang.PNG
  1. The Define Language dialog appears. Set the language name in the Name list and click OK.
Translation6.PNG
  1. Set the File name for the Translation language to the file you received from the translator.
  2. Click Start.
  3. When the translation wizard finishes, you will see a report window. This shows the report on a question with numerals, where the numbers are the same in both languages.If you want to keep a copy of the report, click Send To to save it to a file.
  4. Click OK to clear the window.
  5. The translated language is added to your questionnaire. Click on the new edition tab to display it. By default, a language question has been inserted at the beginning allowing the participant to select which language they would like to use when completeing the questionnaire. This can be edited as required.
QuestEsp.PNG

If you would like to find out more about running a multi-lingual questionnaire, see Languages.

For more information about running a survey in multiple languages, see the worksheet Creating a new language edition.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

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