Security settings for synchronization

If you have any problems synchronizing data between Snap Online and Snap Desktop check that the following security settings are applied to any firewalls or proxy servers.

  1. Ensure that firewalls or proxy servers are not blocking Snap from making HTTPS calls to the domain e.g. online1.snapsurveys.com
  2. Add *.snapsurveys.com to the proxy server settings, this should allow the synchronisation calls through. The service uses port 443.
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Cookie settings

You can decide which cookies you wish to allow and can change your settings at any time. You cannot prevent our use of strictly necessary cookies. For more information about the cookies we use, please see our cookie policy.

With the slider, you can enable or disable different types of cookies:

This website will:

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This website won't:

  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
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  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID

This website won't:

  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using

This website won't:

  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website will:

  • Remember which cookies group you accepted
  • Strictly necessary: remember your cookie permission setting
  • Strictly necessary: allow session cookies
  • Strictly necessary: authenticate that you are logged into your user account
  • Functionality: remember your online chat ID
  • Analytics: keep track of your visited pages and interaction taken
  • Analytics: keep track of your location and region based on your partial IP number
  • Analytics: keep track of the time spent on each page and the videos you watch
  • Analytics: identify the device you are using
  • Targeting: identify if you contacted or called us as a result of one of our adverts

This website won't:

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