Getting started
Are you new to Snap or would you like a refresher on the basics? Our ‘Getting Started’ interactive tutorials guide you through the steps to create a survey, collect replies, and view a summary of results. Each tutorial simulates the entire survey process for online, paper or face-to-face interviewing, exactly as if you were using Snap Survey Software.
- Getting Started with – Online surveys with Snap WebHost
- Getting Started with – Paper surveys with Scanning
- Getting Started with – Snap Mobile Anywhere
You’ll find more interactive tutorials covering a variety of subjects right here in the Support Hub.
Learn by subject
Ready to explore Snap in more detail? In this section all our interactive tutorials, video guides, worksheets, webinars and blog articles have been reorganised by subject so it’s easy to find the help you need, however you prefer to learn.
Create
Collect
Analyse
Further help and resources
Snap XMP support hub
Online user guide, documentation
Telephone and email support
Online and face-to-face trainingOnline and face-to-face training
Installation and updates
- Installing Snap Survey Software as standalone
- Installing Snap Survey Software on a network
- Installing Snap Survey Software on a server
- Installing scanning hardware
- Installing Snap Mobile Anywhere on a tablet, laptop or kiosk
- Modifying an existing installation
- Software updates
- Technical specifications