Key features

Everything you need to set up and run professional surveys…

  1. Design and publish questionnaires easily
  2. Data collection and respondent management
  3. Results, analysis and reporting
  4. Help & Support

Key to symbols: More info... Click for more information / Play Video Click to play video / New! New feature / Enhanced! Enhanced feature

Design and publish questionnaires easily

  Paper Online Mobile Phone
Multi-mode inc. online, paper, kiosk, smartphone and tablet PC. Simple questionnaire design More info… Yes Yes Yes Yes
Enhanced! Multi-language capability including double byte characters such as Chinese and Japanese and languages read right to left More info... Play Video Yes Yes Yes Yes
Enhanced! Questionnaire templates, styles, rich text and spellchecking More info... Yes Yes Yes Yes
Use images or text for question labels Yes Yes Yes Yes
Multiple question types to choose from including: grids, single response, multiple response, time, date, free text, sliders Yes Yes Yes Yes
Easily re-use questions from other surveys or build libraries of questions you use often Yes Yes Yes Yes
Include multimedia (Movie and/or Sound clips)   Yes Yes  
Choice of progress bars, Back and Next button styles and colorways   Yes Yes  
Text Substitution (piping) More info...   Yes Yes Yes
Sophisticated question routing More info...   Yes Yes Yes
Reference derived variables (for routing, text substitution, etc.) More info...   Yes Yes Yes
Randomization and rotation of questions   Yes Yes Yes
Code masking More info... Yes Yes Yes Yes
New Image maps Play Video   Yes Yes  
New Sliders, click-maps and star rating controls More info...   Yes Yes  
New Data pickers More info...   Yes Yes  
Exclusive codes More info...   Yes Yes Yes
Automated email alerts (triggers) on specified answers More info...   Yes Yes  
New Custom URLs to reflect your organisations' branding   Yes    
New Share Snap WebHost More info... surveys via Social Media   Yes    
New AttachIt feature More info... - respondents and interviewers can upload files as question answers in Snap WebHost More info... surveys   Yes    
Publication Paper Online Mobile Phone
Produce paper or PDF versions of questionnaire Yes Yes Yes Yes
Snap questionnaires work on most smartphones including iPhones and Blackberrys     Yes  

Data collection and respondent management

Validation Paper Online Mobile Phone
Specify length and type of answer   Yes Yes Yes
Apply quotas More info...   Yes   Yes
Force questions to be answered   Yes Yes Yes
Specify minimum / maximum number of codes   Yes Yes Yes
Use of patterns to validate open-ended questions More info...   Yes Yes Yes
Check values within open-ended questions   Yes Yes Yes
Send questionnaires as plain text or HTML emails   Yes    
Send personalized email text or HTML invites and reminders   Yes    
Automatic scheduling of email invites and reminders   Yes    
Respondent login if required   Yes    
Respondents of multi-language questionnaires can choose the language as part of the questionnaire   Yes Yes  
Seed responses from a database More info... Yes Yes   Yes
Apply any number of distinct or interlocking quotas More info...   Yes   Yes*
Save partial responses on server   Yes    
Track multiple iterations of a survey [for example multi-mode and multi-language versions]   Yes    
Collection of paradata (time, duration etc.) More info...   Yes Yes Yes
Enhanced! Mobile Anywhere, synchronize survey data in real-time or by data stick / email     Yes  
New Snap Panel Samples - buy panel sample via Snap WebHost More info...   Yes    
Results, analysis and reporting Paper Web Mobile Phone
Enhanced! OCR scanning with deskewing Yes**      
2D and 3D charts and maps More info... Yes Yes Yes Yes
Customizable cross-tabulation More info... Yes Yes Yes Yes
Customize table and chart layout Yes Yes Yes Yes
Filters, weights and scores More info... Yes Yes Yes Yes
New Results projected onto maps More info... Yes Yes Yes Yes
New Lists of comments / literals Yes Yes Yes Yes
Enhanced! Derived variables, More info... sample weighting and statistical analysis Yes Yes Yes Yes
New Smart Reporting, we can set up complex tailored reports for you to run in-house Yes Yes Yes Yes

*With Snap Survey Software Network Module. **With Snap Survey Software Scanning module.

Presenting the results Paper Online Mobile Phone
Publish results as HTML for online viewing   Yes    
Publishing results viewable with Snap Survey Software E-viewer More info... Yes Yes Yes Yes
Clients and stakeholders Paper Online Mobile Phone
Provide individual client and stakeholders logins and assign access to specified surveys   Yes    
View real-time interview progress and build real-time tables and charts   Yes    
Make a group of surveys available as a panel More info...   Yes    
Export Paper Online Mobile Phone
Excel, MS Access and SQL database access and update Yes Yes Yes Yes
Results as HTML files   Yes    
Microsoft Office Yes Yes Yes Yes
SPSS Yes Yes Yes Yes
Triple-S (XML for survey software) Yes Yes Yes Yes
Import Paper Online Mobile Phone
Import data from an Excel spreadsheet, MS Access database, Triple-S and SPSS Yes Yes Yes Yes
Import data from other surveys More info... Yes Yes Yes Yes
Help and support Paper Online Mobile Phone
HelpDesk - UK, Europe, APAC and US & Canada Yes Yes Yes Yes
Training Yes Yes Yes Yes
Resources - worksheets, forum and events Yes Yes Yes Yes

† PDA, Kiosk, Tablet PC and Mobile Phone