Tips to Selecting the Best Survey Mode: #2 Sampling

Blog Series: Tips to Selecting the Best Survey Method: #2 Sampling 

modes-survey-research-samplingWhether you are conducting an online, paper, mobile, or kiosk survey, a telephone or face-to-face interview, or a combination of survey modes, you’ll want to take into consideration the advantages and disadvantages of each survey mode. This is the second blog post in a series where we discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we discussed potential population issues. We now move on to potential sampling issues.

The sample is the actual group of respondents in which you will need to contact to complete your survey. There are several important sampling issues you need to consider when planning your survey. Continue reading

Tips to Selecting the Best Survey Mode: #1 Population

Blog Series: Tips to Selecting the Best Survey Method: #1 Population 

survey-populationsWhen selecting the best survey mode for your research, you need to take into consideration the advantages and disadvantages of each survey type – online, paper, mobile, kiosk, or a combination of survey modes. Additionally, there are also face-to-face or telephone interviews. Selecting the type of survey you want to use is one of the most important decisions in the planning process. Over the next few blog posts, we’ll discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we’ll discuss potential population issues. Continue reading

Are You Using Survey Software to its Full Potential?

Are you getting the most out of your survey software? Are you aware of all the capabilities? 

In your organization, in any department, survey software can be used to create many different kinds of surveys for internal or external administration. But, are you using all of the many features available in your survey software solution? There are so many capabilities readily available that are often taken for granted. An advanced survey software solution, such as Snap Surveys, is like the Cadillac of survey software tools. It functions like any easy-to-use solution; however, it has so many advanced functions for survey design, multi-mode data collection, data analysis, and reporting that can help you make the most of your survey and results. It’s an all-in-one solution.

Offer your survey audience more by utilizing the many capabilities of your survey software solution. These features have been designed to: increase respondent engagement with format and interactive design features, streamline the administration and data collections processes, easily analyze data, and create simple to advanced reports.  Continue reading

5 Benefits of Online Course Evaluations

What are the 5 benefits of online course evaluations 

algood-course-evaluationTransitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed  the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading

Know When to Respond to Customer Satisfaction Surveys

Knowing when to respond to feedback from customer satisfaction surveys can help you improve overall customer satisfaction

customer-satisfactionThe ability to respond to customer satisfaction surveys in a timely manner is one of the main advantages of online surveys and mobile surveys. When gathering feedback on a customer’s level of satisfaction with your products & services, or your organizational processes, a higher level of immediacy should be taken. Reacting to survey feedback immediately has become the standard in improving customer satisfaction on a respondent-by-respondent basis. Continue reading

Produce Engaging Surveys with Interactive Questions

Produce dynamic and engaging surveys with interactive questions available in Snap 11 Survey Software

Research conducted by Snap Surveys determines that respondents are more engaged with the subject of a survey when questions are presented in a colorful and interactive way. Snap 11 Survey Software includes a range of fun and interactive question types that engage with respondents to help you achieve a higher response rate and get more accurate results.

Interactive questions are a visual and engaging alternative to check boxes, with responses given by clicking directly on the image. Snap 11 Survey Software comes complete with a range of prebuilt interactive images, or you can use the handy editor to create your own.

Interactive-questions-survey-software Continue reading

Shine Feedback Profit from New Smart Reporting Capability in Snap Survey Software

See how Shine Feedback, a Snap Survey Software customer, profits from the new Smart Reporting capability

Snap-Survey-Software-Smart-ReportingOne of the first organizations to take advantage of Snap Surveys’ new Snap Smart Reporting capability is Shine Feedback, a UK consultancy specializing in employee feedback and engagement.

Shine has been a Snap Survey Software customer for over 10 years. When they heard that we were looking for beta testers for the new Snap software upgrade, Snap 11 with Smart Reporting, they immediately saw the benefit to their business and got in touch.

Pippa, the Client Services Manager at Shine, and long time user of Snap Survey Software takes up the story. Continue reading

Shorten Your Online Survey for a Better Response Rate

Create higher response rates with proper online survey length

A streamlined online survey is more efficient and can yield a higher response rate. The shorter the online survey, the more likely respondents will complete it. The length of your online survey depends on many factors. Ideally, the length of your online survey is based on the number of relevant questions asked and the optimal length that will convince someone to respond. Beware that using extra questions in your survey may have a negative effect on your response rate, so only develop questions that are pertinent to your survey research objectives. Continue reading

Double Check Your Online Survey Before Launching

It is extremely important to double check your online survey before launching in order to catch any mistakes

When launching your online survey you need to thoroughly review all aspects of your survey before it goes “live.” Although the bulleted list of steps below may seem like common sense steps, it’s the simple things we miss that can cause issues in the data collection process. With data accuracy on the line, it is important to be as thorough as possible when launching your surveys.

Over and over again, because we are in such a rush to collect data, we continue to hastily administer surveys before double checking for obvious errors in the format, design, and content of our surveys. The best way to break ourselves from this pattern is with the use of a detailed checklist. Continue reading

Snap Survey Software How-to: Create a Project of Course Evaluation Surveys

Learn how to create a project of course evaluation surveys with Snap Survey Software

Customers, particularly in the education and healthcare sectors, are increasingly using the panel surveys functionality in Snap WebHost, Snap Surveys’ online survey management platform, to manage a panel of surveys for individuals to complete online surveys over a period of time.

Continue reading