Tips to Selecting the Best Survey Mode: #2 Sampling

Blog Series: Tips to Selecting the Best Survey Method: #2 Sampling 

modes-survey-research-samplingWhether you are conducting an online, paper, mobile, or kiosk survey, a telephone or face-to-face interview, or a combination of survey modes, you’ll want to take into consideration the advantages and disadvantages of each survey mode. This is the second blog post in a series where we discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we discussed potential population issues. We now move on to potential sampling issues.

The sample is the actual group of respondents in which you will need to contact to complete your survey. There are several important sampling issues you need to consider when planning your survey. Continue reading

Tips to Selecting the Best Survey Mode: #1 Population

Blog Series: Tips to Selecting the Best Survey Method: #1 Population 

survey-populationsWhen selecting the best survey mode for your research, you need to take into consideration the advantages and disadvantages of each survey type – online, paper, mobile, kiosk, or a combination of survey modes. Additionally, there are also face-to-face or telephone interviews. Selecting the type of survey you want to use is one of the most important decisions in the planning process. Over the next few blog posts, we’ll discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we’ll discuss potential population issues. Continue reading

Are You Using Survey Software to its Full Potential?

Are you getting the most out of your survey software? Are you aware of all the capabilities? 

In your organization, in any department, survey software can be used to create many different kinds of surveys for internal or external administration. But, are you using all of the many features available in your survey software solution? There are so many capabilities readily available that are often taken for granted. An advanced survey software solution, such as Snap Surveys, is like the Cadillac of survey software tools. It functions like any easy-to-use solution; however, it has so many advanced functions for survey design, multi-mode data collection, data analysis, and reporting that can help you make the most of your survey and results. It’s an all-in-one solution.

Offer your survey audience more by utilizing the many capabilities of your survey software solution. These features have been designed to: increase respondent engagement with format and interactive design features, streamline the administration and data collections processes, easily analyze data, and create simple to advanced reports.  Continue reading

Send Convenient Email Alerts Upon Answer Selection

Learn how-to send email alerts when respondents select an answer to a question or a set of questions using Snap Survey Software

email-alertsWith Snap WebHost, Snap Surveys’ online survey management and analysis system, you can easily set-up email invitations to a database of respondents in your online survey. The system can also be set-up to send convenient email notifications to specific email addresses if a particular answer is selected by a respondent in a survey. This is known as an ’email alert’.

You can use email alerts functionality to:

  • notify specific people, departments depending on survey results
  • send a specific email depending on various conditions (for example, the age or gender of the respondent, or their location). Continue reading

5 Benefits of Online Course Evaluations

What are the 5 benefits of online course evaluations 

algood-course-evaluationTransitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed  the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading

Know When to Respond to Customer Satisfaction Surveys

Knowing when to respond to feedback from customer satisfaction surveys can help you improve overall customer satisfaction

customer-satisfactionThe ability to respond to customer satisfaction surveys in a timely manner is one of the main advantages of online surveys and mobile surveys. When gathering feedback on a customer’s level of satisfaction with your products & services, or your organizational processes, a higher level of immediacy should be taken. Reacting to survey feedback immediately has become the standard in improving customer satisfaction on a respondent-by-respondent basis. Continue reading

Latest Snap Survey Software Release 11.05 Now Available

Update now to the latest Snap Survey Software release 11.05

Snap Software UpdatesSnap Surveys has released update 11.05 for Snap 10 Survey Software. If you are a current software user, click here to update to this latest version. You will need your Install Code to complete your update. You can find the installation code (in the form XXXXX-XXXXX-XXXXX-XXXXX) in the welcome pack sent with your copy of the software.

If you haven’t updated your survey software lately, update to the all new Snap 11

View a full list of software release notes for Snap 11.05, including additions and fixes.

If you are not currently a Snap Survey Software user, learn more about what we have to offer. Snap 11 Survey Software is a complete solution for survey design, administration, data collection and management, analysis, and reporting. Snap Survey Software supports all modes of survey research, including: online surveys, mobile surveys, paper surveys for scanning, kiosk surveys, and phone surveys, in any language with advanced analysis capabilities (tables, charts, and descriptive statistics) and reporting options. The software is a very extensible survey software solution – MS Access or SQL database connectivity and seamless integration with SPSS and MS Office.

Learn more about Snap Survey Software

Produce Engaging Surveys with Interactive Questions

Produce dynamic and engaging surveys with interactive questions available in Snap 11 Survey Software

Research conducted by Snap Surveys determines that respondents are more engaged with the subject of a survey when questions are presented in a colorful and interactive way. Snap 11 Survey Software includes a range of fun and interactive question types that engage with respondents to help you achieve a higher response rate and get more accurate results.

Interactive questions are a visual and engaging alternative to check boxes, with responses given by clicking directly on the image. Snap 11 Survey Software comes complete with a range of prebuilt interactive images, or you can use the handy editor to create your own.

Interactive-questions-survey-software Continue reading

Create Surveys That Complement Your Brand

Create customized surveys that complement your brand with Snap Survey Software

The look and feel of your survey can really make a difference. The advanced design tools of Snap Survey Software give you complete flexibility to create professional questionnaires that perfectly complement your organization’s brand.

Maintaining a consistent brand identity across all areas of the business is important to any organization. Why should it be any different with your online, paper, and mobile surveys? With Snap Survey Software, you have the tools you need to customize and brand your surveys. Consistent, branded surveys can boost the confidence of your respondents, which in return will maximize response rates. Continue reading

Conditional Reporting, New for Snap 11 Survey Software

Include or exclude report content with Conditional Reporting using Snap 11 Survey Software

With Conditional Reporting, a Smart Reporting feature now available in the newly released Snap 11 Survey Software, you can include or exclude report content driven directly by the context or by cell values of background analysis. For example if “friendliness of staff” scored poorly in a customer satisfaction survey, a more detailed breakdown of the results can be included. This wouldn’t appear in the report if “friendliness of staff” scored favorably.

Additionally, Action Plans can be included in reports based on scores. For example if “friendliness of staff” was scored poorly, suggested actions can be included. Again, this wouldn’t be included if “friendliness of staff” wasn’t identified as an issue in the customer satisfaction survey. Continue reading