Latest Snap Survey Software Release 11.16 Now Available

Active customers can update now to release 11.16 of Snap Survey Software

Snap update 11.16 is available now, for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user gets 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.

What’s new in 11.16?

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Using the Principles of Universal Design for Surveys

Snap Surveys guest blogger Gary Austin of Austin Research explores using the principles of Universal Design for surveys

Gary Austin quote _universal designAn American architect, product designer, and educator named Ron Mace originally coined the term “universal design”. It describes the concept of designing products and the built environment to be aesthetic and usable to the greatest extent possible for everyone, regardless of their age, ability, or status in life.

A widespread example of universal design is the dropped kerb (i.e. vehicle access crossings or crossovers). Dropped kerbs were designed for wheelchair users, but are used by all kinds of people including those with shopping trolleys (shopping carts, for you U.S. folks) or kids on bikes or scooters. The original design process focused on a disregarded group of people, but something better was created for everyone. Continue reading

Did You Know: Embed a Website in an Online Survey

Learn how to embed a website in an online survey using Snap Survey Software

Often times our Tech Support staff receive the following question “I would like to embed a website into my survey – not just a web link – but actually see the website in the survey.  Is this possible?”

Of course it’s possible!

Here are instructions you can use to embed a survey into your next online survey

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Press Release: Snap Survey Software Now Available Through MRDC Software in Asia Pacific

Snap Survey Software is now available to the Asia Pacific market through MRDC Software

Bristol, U.K. and Portsmouth, NH, U.S. – Snap Surveys, creator of Snap Survey Software, has announced an agreement with MRDC Software as an approved reselling agent of Snap Survey Software in the Asia Pacific market.

Over the past 35 years, Snap Surveys’ products, solutions, and services have established them as a leading brand in the survey software market across Europe and North America for organizations wishing to conduct advanced survey research via online surveys that are adaptable to any screen size; paper surveys with optional scanning capabilities; and mobile surveys, including on handheld mobile devices, tablets, and on freestanding kiosks. The software comes complete with built-in advanced analysis capability and reporting options for easy distribution. Continue reading

Protect Health Data with Secure Online Surveys

Make better decisions and keep your patient health data safe and secure during online healthcare questionnaires, health evaluations, and medical research surveys

Snap WebHost for health_V2Healthcare questionnaires, health evaluations, and medical research surveys are all types of health-related online surveys that are frequently administered to individual patients. They include sensitive physical health information, and are used to help identify and evaluate risk factors for certain diseases and conditions; and to collect feedback to improve business operations and to enhance the patient experience. The main goal of any health-related survey is to provide recommendations to achieve better health and to create a healthier lifestyle. Continue reading

Turn Complaints into Compliments with Automated Email Alerts

Learn how to turn complaints into compliments using Automated Email Alerts in Snap Survey Software

Automated alertsAct fast when participants respond negatively to your online satisfaction survey with Automated Email Alerts. Automated Email Alerts are quick and simple to set-up in Snap Survey Software. They can be triggered by a highly specific answer or a combination of answers, and sent to any valid email address – even the participants own. Email messages can contain pre-written text and survey responses, and include information from your database, for example, a unique ID, name, and contact details. Continue reading

Review Online Survey Software for Small Businesses – What are the Benefits?

Businesses of all sizes can benefit from survey software to create engaging surveys and manage feedback

online-surveys-devices-overlappedSurvey Software is an excellent tool for small- and medium-sized businesses (SMBs) to gain valuable insights through well-planned survey research projects. Larger businesses tend to have the resources needed to undertake the entire survey process. Many small businesses, however, have limited resources and may deviate from survey research simply because of the time it takes to design surveys, administer, collect feedback, analyze data, and create reports. To small businesses, it can seem like a daunting process. Using online survey software that has built-in survey question libraries or templates for survey design, and easy-to use feedback management functionality can help small businesses reduce survey development time, and speed-up administration and data collection. Additionally, advanced online survey software systems have built-in data analysis & reporting functionality – for quick & easy analysis and reporting options. Continue reading

Online Survey Software To Help Your Business Engage

How can your business benefit from using online survey software?

online-surveys-pilot-testOnline Survey Software is an essential tool for any business, large or small. For example, businesses can use online survey software to generate engaging customer-focused online surveys that produce valuable feedback about their customers. Surveys are a great way to help your business to better understand customers’ needs, perceptions, and behaviors. Businesses can analyze this data, and use it to develop strategies that address customers’ needs and strategies that will increase customer engagement based on the data from customers’ perceptions and behaviors. Continue reading

New To Snap WebHost Online Survey Management

What’s new in Snap WebHost? Enhanced password security, options to search, sort, and manage your online surveys, and more…

We have added some great new features to Snap WebHost, our online survey management system – providing online surveys and mobile interviewing managed through one easy to use online subscription service.

sort surveys into foldersAs part of our ongoing efforts to maintain the highest standards of security, we’ve strengthened the complexity rules for new and changed passwords. We’ve also added folders for you to organize your surveys, for example, by project or date, plus search and sort options to help you easily find the survey project you’re looking for.

What's New in Snap WebHost?

 

Introducing the New Snap Surveys Support Hub

The new Snap Support Hub contains a collection of indispensable resources & information

Support Hub DescripView the all new Snap Support Hub. All valuable resources have been organized by subject to make it easier for Snap Survey Software users to find the information they need, when they need it. View a wealth of resources, including: interactive tutorials, video guides, worksheets, blog articles, webinar recordings, user forum, online user help guide, and installation instructions – all in one central location. Continue reading