Helpful Tip: Avoid Spam Filters When Sending Online Surveys

Tips to Avoid Spam Filters When Sending Online Surveys

When managing the administration of online surveys, it’s important to take spam filters into consideration. Why? Spam detection systems use a scoring system to evaluate how likely an email message is to be spam. One of the scores is often based on how many other emails have been received with the same content and this score will increase as further copies are received. At a certain point, this score will reach a trigger value and the recipients’ email system will choose how to manage that message. This can be to either mark the message as spam or reject it.

There are also limitations to delivery rates imposed by recipient mail servers. Exceeding these limitations results in a practice referred to as throttling. Throttling in terms of email means that a recipient mail server has accepted all the mail it is willing to accept from Snap WebHost survey management system for a certain period of time.

Each email provider’s system will use different settings and these are not published as making the information public would undermine the reliability of spam detection. As such, any advice given on how to avoid spam filters will never be infallible.

Make sure your subscribers have double-opted-in to receive your emails. Double-opt in means you know that the email address has been typed correctly and is a genuine address.  It also gives you an opportunity to ask recipients to add your email address to their address book.

Here are some tips to help you avoid spam filters. Continue reading

FAQ Series: How do I download from Snap WebHost?

Question: How do I download from Snap WebHost?

Online survey responses saved in Snap WebHost can be downloaded and imported with a single click – there’s no need to log in to Snap WebHost to access new survey replies. Just link your survey and Snap WebHost account, and you’ll be notified as soon as new survey data is available.

View a step-by-step guide to:

  1. Link your survey and Snap WebHost account
  2. Download and import data into your survey

View Guide

QR Codes: Still Strong for Multi-Mode Survey Administration

QR codes may seem like yesterday’s news, but they are still holding strong for surveys

QR codes seemed to be everywhere a few years ago, right? The truth is, these 2D mobile barcodes are still being used by consumers to access coupons, download mobile apps, view product information, watch promotional videos, and more. But, more importantly – at least in our opinion – if you’ve “moved on” from QR Codes, you’re abandoning a very useful tool for surveys.

QR Code Generator

QR Code

You might think that a QR code is dated technology; however, they are still holding strong when placed on a paper survey. Placing a QR code on a paper survey is an effective means for reaching more respondents, and increasing response rates. The QR code can direct a respondent to an online version of your survey, for immediate completion. Respondents can quickly scan the QR code with their Smartphone and easily access a mobile optimized version of your online survey, ready for immediate completion.  Continue reading

Latest Version of Snap WebHost Now Available for Online Surveys

Manage online surveys with the latest version of Snap WebHost

Snap 11 WebHost users can now download the latest version of Snap WebHost for management of online surveys. This version includes new features and fixes. Some features include:

  • Folder option for Researchers to allow folders to be created to manage surveys
  • Survey overview list can be filtered to show only surveys that match the criteria
  • Survey overview list can be sorted on the different columns
  • Traffic light system to denote the status of a survey
  • and more…

Continue reading

Manage Online Surveys On Our Server Or Yours

Manage your online surveys on our secure server or on your own internal server with Snap WebHost

Are you familiar with Snap WebHost, our online survey management and reporting system? Access to a subscription to Snap WebHost enables users to easily upload and administer secure online surveys, create email invitations and reminders, manage feedback, and create real-time analysis and reports.

Snap WebHost has many advanced features, including:

  • Collect partial response data
  • Track multiple iterations of a survey
  • Seed responses from a database into surveys
  • Use patterns to validate open-ended questions
  • Check values of open-ended questions
  • Share real-time analysis and reports with individual clients and stakeholders

But that’s not all. Did you know you can install Snap WebHost on your own server?  Continue reading

Video: Introduction to Online Surveys

New to the world of online surveys? Watch our informative introduction to online surveys video to help you get started in Snap Survey Software.

Starting with an overview of Snap Survey Software, this video tutorial will demonstrate how to design, share, and analyze your first Snap survey. See how online surveys fit into the survey process with Snap Survey Software.

video_getting started with online surveys

Watch video

Find out more about getting started with Snap Survey Software in the new Snap Support Hub.

New To Snap WebHost Online Survey Management

What’s new in Snap WebHost? Enhanced password security, options to search, sort, and manage your online surveys, and more…

We have added some great new features to Snap WebHost, our online survey management system – providing online surveys and mobile interviewing managed through one easy to use online subscription service.

sort surveys into foldersAs part of our ongoing efforts to maintain the highest standards of security, we’ve strengthened the complexity rules for new and changed passwords. We’ve also added folders for you to organize your surveys, for example, by project or date, plus search and sort options to help you easily find the survey project you’re looking for.

What's New in Snap WebHost?

 

45 Words & Phrases to Avoid in Email Subject Lines

Learn the 45 words & phrases you should avoid in Email Subject Lines

Email in InboxWith any online survey email invitation, survey researchers face a number of challenges. It is especially challenging to send a survey to participants who have never heard of your company or are unaware of what you are trying to achieve from your survey research. Challenges include deliverability, open rates, and conversion rates (the successful completion of your survey). Because of these challenges, it is an essential step in the survey research process to carefully plan an email invitation subject line that passes through spam filters, seizes participants’ attention and persuades them to open the questionnaire, and submit completed responses. Continue reading

Free Interactive Tutorial: Using Conditional Question Routing in Your Survey

Access our free interactive tutorial that will walk you through the steps to apply ‘Conditionally Ask’ Question Routing to your survey

Use this interactive tutorial to learn at your own pace, in your own time. Our latest interactive tutorial will guide you through the steps to apply ‘Conditionally Ask’ Question Routing to multiple-choice and open-ended question styles in an online survey, so you can make sure survey participants only answer the questions you want them to.

conditional ask tutorial Continue reading

Snap WebHost for Survey Management: Our Servers or Yours?

Easily manage your Snap surveys on our secure servers or yours with Snap WebHost

Snap-WebHostTake a look at the unique features of Snap WebHost, Snap Surveys’ online survey management and reporting system. Access to a Snap WebHost subscription enables users to easily upload and administer online surveys, create email invitations and reminders, manage data collection, and create real-time analysis and reports.

Snap WebHost has many advanced features, including:

  • Collect partial response data
  • Track multiple iterations of a survey
  • Seed responses from a database
  • Use patterns to validate open-ended questions
  • Check values of open-ended questions
  • Share real-time analysis and reports with individual clients and stakeholders

Continue reading