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Support Hub

Links to interactive tutorials, worksheets, blog articles, webinar recordings, user forum, online user guide and installation and update instructions for Snap Survey Software, Snap WebHost and Snap Mobile Anywhere.

Download the latest software update (11.19) »

Getting started

Are you new to Snap or would you like a refresher on the basics? Our ‘Getting Started’ interactive tutorials guide you through the steps to create a survey, collect replies, and view a summary of results. Each tutorial simulates the entire survey process for online, paper or face-to-face interviewing, exactly as if you were using Snap Survey Software.

You’ll find more interactive tutorials covering a variety of subjects right here in the Support Hub.

Browse all Interactive Tutorials →

Learn by subject

Ready to explore Snap in more detail? In this section all our interactive tutorials, video guides, worksheets, webinars and blog articles have been reorganised by subject so it’s easy to find the help you need, however you prefer to learn.