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Employee Experience Survey Template

An Employee Experience (EX) Survey is a holistic feedback tool designed to measure an employee’s perceptions and satisfaction across the entirety of their journey with the organization—from candidate to exit.

Key Benefits

The data collected from these surveys is used to strategically improve the fundamental conditions of work:

  • Improves the Employee Lifecycle
  • Drives Business Performance and Innovation
  • Reduces Friction in Day-to-Day Work
  • Increases Talent Attraction and Retention
  • Optimizes HR and IT Support Processes

This 18-question template covers important Employee Experience topics to help you understand how day-to-day life feels for employees across your organisation. Assessing all the key factors that contribute to their general perceptions of working with you.  Find out how employees feel about their relationships with team and leadership, communication, training, plus areas of the job they find satisfying and dissatisfying. Includes open-ended questions for additional information.

Questions used in this template

Employee Experience Survey

Thank you for taking the time to participate in our Employee Experience Survey. Your feedback is essential in helping us understand and improve the workplace environment. Please feel free to share your thoughts openly.

The information collected will be used for organisational improvement purposes only.

Your Team

Q1. On a scale of 1 to 5, how would you rate the collaboration within your team?
(1 = Very poor, 5 = Very good)

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Q2. Do you feel supported by your team members?

  1. Yes
  2. No
  3. Sometimes

Q3. On a scale of 1 to 5, how would you rate your relationship with your supervisor / manager?
(1 = Very poor, 5 = Very good)

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Q4. Do you feel comfortable providing feedback to your supervisor / manager?

  1. Yes
  2. No

Communication

Q5. How satisfied are you with the communication within the organisation?

  1. Very dissatisfied
  2. Dissatisfied
  3. Neither satisfied nor dissatisfied
  4. Satisfied
  5. Very satisfied

Q6. Do you feel well-informed about company updates and changes?

  1. Yes
  2. No

Training

Q7. Have you received sufficient training for your role?

  1. Yes
  2. No

Q8. What additional training would you like to receive?
(Please specify below)

Q9. Do you feel there are opportunities for professional growth within the organisation?

  1. Yes
  2. No

Additional Thoughts

Q10. Do you feel adequately recognised for your contributions?

  1. Yes
  2. No
  3. Sometimes

Q11. On a scale of 1 to 5, how would you rate your work-life balance?
(1 = Poor balance, 5 = Excellent balance)

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Q12. On a scale of 1 to 5, how satisfied are you with your current job?
(1 = Very dissatisfied, 5 = Very satisfied)

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Q13. What aspects of your job do you find most satisfying?
(Please specify below)

Q14. What aspects of your job do you find most dissatisfying?
(Please specify below)

Further Comments

Q15. Please provide us with any additional comments or suggestions:

About You

The following questions are used to enable us to better identify in which areas of the business we need to improve. You do not have to answer them, but in doing so it will allow us to understand the sentiment behind your answers.

Q16. Department / Team

  1. Department A
  2. Department B
  3. Department C
  4. Department D
  5. Department E
  6. Department F

Q17. Position / Role

  1. Position A
  2. Position B
  3. Position C
  4. Position D
  5. Position E
  6. Position F

Q18. Location / Site

  1. Location A
  2. Location B
  3. Location C
  4. Location D
  5. Location E
  6. Location F

Thank you for taking the time to complete this survey. Your feedback is important to us.

If you have any additional comments or concerns, please feel free to contact us.