Rated 'A' on Security Scorecard

Snap XMP pricing

Choose the pricing plan that’s right for you

When you choose Snap Surveys, you deal with real people every step of the way.

Researcher

Simple forms and surveys

$59$51

per user/month

Billed annually

  • 1 Researcher account
  • 1,000 units*
  • Unlimited surveys
  • Unlimited email invites
  • Online account for design, publishing & summary analysis
  • Additional units and users available
  • Support via Chat, Email, and Telephone

Researcher Pro

Advanced surveys, greater insights

$136$117

per user/month

Billed annually

  • 1 Researcher Pro account
  • 5,000 units*
  • Unlimited surveys
  • Unlimited email invites
  • Full functionality, no constraints
  • Additional units and users available
  • Support via Chat, Email, and Telephone

Team

Researcher Pro collaboration

$79$68

per user/month

3 users, billed annually

  • 3 Researcher Pro accounts
  • 10,000 units*
  • Unlimited surveys
  • Unlimited email invites
  • Full functionality, no constraints
  • Additional units and users available
  • Support via Chat, Email, and Telephone

Corporate

Scale without limitations

Includes on-premises option

$43$37

per user/month

15 users, billed annually

  • 15 Researcher Pro accounts
  • 50,000 units*
  • Unlimited surveys
  • Unlimited email invites
  • Full functionality, no constraints
  • Customized URL
  • Option to install On-Premises
  • Additional units and users available
  • Support via Chat, Email, and Telephone

Enterprise

Tailored to your organization

Includes on-premises option

Customized package

Inquire for more details

  • Unlimited Researcher Pro accounts
  • 1 million units*
  • Unlimited surveys
  • Unlimited email invites
  • Full functionality, no constraints
  • Branded template and question library
  • Customized URL
  • Option to install On-Premises
  • Support via Chat, Email, and Telephone

*1 survey response = 1 unit, 1 Offline Interviewing response = 2 units, 1 survey response delivered via the API = 0.1 unit, attachments = 1 unit per Mb.

Additional Offerings

  • Discounts offered to government, educational institutions and non-profit organizations.
  • Government agencies or organizations eligible to purchase from GSA Schedule can purchase directly from Snap Surveys, or directly from the GSAAdvantage!⁠® website. View Snap Surveys on GSAAdvantage
  • New Enterprise license and subscription options.

Compare our full set of features

Feature
Researcher
Researcher Pro
Team
Corporate
Enterprise
Usage
Number of accounts
1 Researcher account
1 Researcher Pro account
3 Researcher Pro accounts
15 Researcher Pro accounts
Unlimited Researcher Pro accounts
Units
1,000
5,000
10,000
50,000
1 million units on our server
Number of surveys
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Number of email invites
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Survey Design
Core question types
Included
Included
Included
Included
Included
Advanced question types
Included
Included
Included
Included
Included
Custom question bank
Not included
Included
Included
Included
Included
Quick start templates
Included
Included
Included
Included
Included
Email alerts
Not included
Included
Included
Included
Included
White label the survey
Not included
Included
Included
Included
Included
Branded template built For you
Not included
Not included
Not included
Not included
Included
Conforms to WCAG
Included
Included
Included
Included
Included
Support for all languages including RTL
Not included
Included
Included
Included
Included
Non-linear 'Tabbed' surveys
Included
Included
Included
Included
Included
Real-time collaboration
Included
Included
Included
Included
Included
Remove 'Powered by Snap Surveys'
Not included
Included
Included
Included
Included
Survey Logic
Sophisticated Question Routing
Included
Included
Included
Included
Included
Answer Masking
Included
Included
Included
Included
Included
Text Substitution (Piping)
Included
Included
Included
Included
Included
Answer Randomisation
Included
Included
Included
Included
Included
Question Randomisation
Not included
Included
Included
Included
Included
Custom variables
Not included
Included
Included
Included
Included
Pre-populate answers
Included
Included
Included
Included
Included
Response validation
Included
Included
Included
Included
Included
Distribution & Data Collection
Send surveys via web link, email invitation, social media, and QR code
Included
Included
Included
Included
Included
Offline Mobile App Interviews (CAPI)
Included
Included
Included
Included
Included
Paper Scanning (OMR/ICR)
Not included
Add-on
Add-on
Add-on
Add-on
Custom domain for surveys
Not included
Not included
Included
Included
Included
Quotas & screen-outs
Included
Included
Included
Included
Included
Custom thank you page
Included
Included
Included
Included
Included
Analysis & Reporting
Real-time analysis
Included
Included
Included
Included
Included
Summary reports
Included
Included
Included
Included
Included
Dynamic reports
Not included
Included
Included
Included
Included
Cross-tabulation
Included
Included
Included
Included
Included
Statistical testing
Included
Included
Included
Included
Included
Weight data
Included
Included
Included
Included
Included
Filter data
Included
Included
Included
Included
Included
Contextualised analysis
Not included
Included
Included
Included
Included
Customizable charts
Included
Included
Included
Included
Included
Advanced chart types
Included
Included
Included
Included
Included
Word clouds
Included
Included
Included
Included
Included
Export to CSV, TSV, Excel CSV, Excel XLSX
Included
Included
Included
Included
Included
Export to PDF, RTF, EMF, HTML, Triple-S, SPSS
Not included
Included
Included
Included
Included
API
Included
Included
Included
Included
Included
Security
ISO 27001
Included
Included
Included
Included
Included
Cyber Essentials Plus
Included
Included
Included
Included
Included
Single sign-on (SSO)
Included
Included
Included
Included
Included
Multi-Factor Authentication (MFA)
Included
Included
Included
Included
Included
Survey password protection
Included
Included
Included
Included
Included
BOT protection
Included
Included
Included
Included
Included
Install on your server
Not included
Not included
Not included
Included
Included
Support
Phone Support
Included
Included
Included
Included
Included
Email Support
Included
Included
Included
Included
Included
Live chat
Included
Included
Included
Included
Included
Help guides, webinars and videos
Included
Included
Included
Included
Included
Training
Add-on
Add-on
Add-on
Add-on
2 days training

Researcher

Usage

Number of accounts

1 Researcher account

Units

1,000

Number of surveys

Unlimited

Number of email invites

Unlimited

Survey Design

Core question types

Included

Advanced question types

Included

Custom question bank

Not included

Quick start templates

Included

Email alerts

Not included

White label the survey

Not included

Branded template built For you

Not included

Conforms to WCAG

Included

Support for all languages including RTL

Not included

Non-linear 'Tabbed' surveys

Included

Real-time collaboration

Included

Remove 'Powered by Snap Surveys'

Not included

Survey Logic

Sophisticated Question Routing

Included

Answer Masking

Included

Text Substitution (Piping)

Included

Answer Randomisation

Included

Question Randomisation

Not included

Custom variables

Not included

Pre-populate answers

Included

Response validation

Included

Distribution & Data Collection

Send surveys via web link, email invitation, social media, and QR code

Included

Offline Mobile App Interviews (CAPI)

Included

Paper Scanning (OMR/ICR)

Not included

Custom domain for surveys

Not included

Quotas & screen-outs

Included

Custom thank you page

Included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Dynamic reports

Not included

Cross-tabulation

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Contextualised analysis

Not included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Not included

API

Included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Single sign-on (SSO)

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Install on your server

Not included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Add-on

Researcher Pro

Usage

Number of accounts

1 Researcher Pro account

Units

5,000

Number of surveys

Unlimited

Number of email invites

Unlimited

Survey Design

Core question types

Included

Advanced question types

Included

Custom question bank

Included

Quick start templates

Included

Email alerts

Included

White label the survey

Included

Branded template built For you

Not included

Conforms to WCAG

Included

Support for all languages including RTL

Included

Non-linear 'Tabbed' surveys

Included

Real-time collaboration

Included

Remove 'Powered by Snap Surveys'

Included

Survey Logic

Sophisticated Question Routing

Included

Answer Masking

Included

Text Substitution (Piping)

Included

Answer Randomisation

Included

Question Randomisation

Included

Custom variables

Included

Pre-populate answers

Included

Response validation

Included

Distribution & Data Collection

Send surveys via web link, email invitation, social media, and QR code

Included

Offline Mobile App Interviews (CAPI)

Included

Paper Scanning (OMR/ICR)

Add-on

Custom domain for surveys

Not included

Quotas & screen-outs

Included

Custom thank you page

Included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Dynamic reports

Included

Cross-tabulation

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Contextualised analysis

Included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Included

API

Included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Single sign-on (SSO)

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Install on your server

Not included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Add-on

Team

Usage

Number of accounts

3 Researcher Pro accounts

Units

10,000

Number of surveys

Unlimited

Number of email invites

Unlimited

Survey Design

Core question types

Included

Advanced question types

Included

Custom question bank

Included

Quick start templates

Included

Email alerts

Included

White label the survey

Included

Branded template built For you

Not included

Conforms to WCAG

Included

Support for all languages including RTL

Included

Non-linear 'Tabbed' surveys

Included

Real-time collaboration

Included

Remove 'Powered by Snap Surveys'

Included

Survey Logic

Sophisticated Question Routing

Included

Answer Masking

Included

Text Substitution (Piping)

Included

Answer Randomisation

Included

Question Randomisation

Included

Custom variables

Included

Pre-populate answers

Included

Response validation

Included

Distribution & Data Collection

Send surveys via web link, email invitation, social media, and QR code

Included

Offline Mobile App Interviews (CAPI)

Included

Paper Scanning (OMR/ICR)

Add-on

Custom domain for surveys

Included

Quotas & screen-outs

Included

Custom thank you page

Included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Dynamic reports

Included

Cross-tabulation

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Contextualised analysis

Included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Included

API

Included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Single sign-on (SSO)

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Install on your server

Not included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Add-on

Corporate

Usage

Number of accounts

15 Researcher Pro accounts

Units

50,000

Number of surveys

Unlimited

Number of email invites

Unlimited

Survey Design

Core question types

Included

Advanced question types

Included

Custom question bank

Included

Quick start templates

Included

Email alerts

Included

White label the survey

Included

Branded template built For you

Not included

Conforms to WCAG

Included

Support for all languages including RTL

Included

Non-linear 'Tabbed' surveys

Included

Real-time collaboration

Included

Remove 'Powered by Snap Surveys'

Included

Survey Logic

Sophisticated Question Routing

Included

Answer Masking

Included

Text Substitution (Piping)

Included

Answer Randomisation

Included

Question Randomisation

Included

Custom variables

Included

Pre-populate answers

Included

Response validation

Included

Distribution & Data Collection

Send surveys via web link, email invitation, social media, and QR code

Included

Offline Mobile App Interviews (CAPI)

Included

Paper Scanning (OMR/ICR)

Add-on

Custom domain for surveys

Included

Quotas & screen-outs

Included

Custom thank you page

Included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Dynamic reports

Included

Cross-tabulation

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Contextualised analysis

Included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Included

API

Included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Single sign-on (SSO)

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Install on your server

Included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

Add-on

Enterprise

Usage

Number of accounts

Unlimited Researcher Pro accounts

Units

1 million units on our server

Number of surveys

Unlimited

Number of email invites

Unlimited

Survey Design

Core question types

Included

Advanced question types

Included

Custom question bank

Included

Quick start templates

Included

Email alerts

Included

White label the survey

Included

Branded template built For you

Included

Conforms to WCAG

Included

Support for all languages including RTL

Included

Non-linear 'Tabbed' surveys

Included

Real-time collaboration

Included

Remove 'Powered by Snap Surveys'

Included

Survey Logic

Sophisticated Question Routing

Included

Answer Masking

Included

Text Substitution (Piping)

Included

Answer Randomisation

Included

Question Randomisation

Included

Custom variables

Included

Pre-populate answers

Included

Response validation

Included

Distribution & Data Collection

Send surveys via web link, email invitation, social media, and QR code

Included

Offline Mobile App Interviews (CAPI)

Included

Paper Scanning (OMR/ICR)

Add-on

Custom domain for surveys

Included

Quotas & screen-outs

Included

Custom thank you page

Included

Analysis & Reporting

Real-time analysis

Included

Summary reports

Included

Dynamic reports

Included

Cross-tabulation

Included

Statistical testing

Included

Weight data

Included

Filter data

Included

Contextualised analysis

Included

Customizable charts

Included

Advanced chart types

Included

Word clouds

Included

Export to CSV, TSV, Excel CSV, Excel XLSX

Included

Export to PDF, RTF, EMF, HTML, Triple-S, SPSS

Included

API

Included

Security

ISO 27001

Included

Cyber Essentials Plus

Included

Single sign-on (SSO)

Included

Multi-Factor Authentication (MFA)

Included

Survey password protection

Included

BOT protection

Included

Install on your server

Included

Support

Phone Support

Included

Email Support

Included

Live chat

Included

Help guides, webinars and videos

Included

Training

2 days training

Snap XMP add-ons

These optional extras will enable you to reach more people, make analysis easier, and drive brand recognition.

Snap XMP Scanning

Paper surveys can help you reach seldom-heard communities. Scan them into our software for integrated analysis.

More Responses

Looking to expand your reach? Additional units let you hear more voices and better understand your audience.

White Labelling

Build trust and brand recognition by customising the survey experience for you and your participants.

More about our survey software plans and pricing

How much does Snap XMP cost?

Create a free account to start your trial or explore our pricing plans:

  • The Researcher plan is $51/month, per user
  • The Researcher Pro plan is $117/month, per user
  • The Team plan is $68/month, per user
  • The Corporate plan is $37/month, per user
  • The Enterprise plan – call us on 603-610-8700

Please note: These figures above are based on an annual subscription to Snap XMP. No automatic renewals.

Can we install it on our own server?

Yes. Both the Corporate and Enterprise plans have the option to install Snap XMP on your own server, giving you total control over your data security. This option is perfect for organisations with specific compliance requirements.

What is a unit?

  • 1 survey response = 1 unit
  • 1 Offline Interviewing response = 2 units
  • 10 survey response delivered via the API = 1 unit
  • Attachments = 1 unit per Mb

What happens if I reach my unit limit?

If you reach your limit, you are welcome to contact us and purchase more units. To give you full control, there is no automatic charge or automatic processing once you reach your unit limit.

Do you have a free trial?

Create a free account, no payment details required and enjoy a free trial of Snap XMP.

What happens at the end of my Snap XMP free trial?

At the end of your free trial, your account will be frozen. You can upgrade to a full plan by getting in touch with the team or asking us to arrange a call back.

How does the free trial work?

Free trials of Snap XMP last for 30 days. It includes full access to survey design and distribution, as well as our powerful analysis and reporting capabilities. The trial includes up to 100 response units.

What payment methods do you accept?

We accept credit cards, bank transfers, purchase orders and checks (US Dollars).

Can I cancel my Snap XMP subscription?

Your subscription lasts for one year and you can decide whether to renew at the end of that period.

Is my payment data private and safe?

Yes. All payments are secure. Our payment system is PCI compliant. Credit card payments are taken via QuickBooks Payments. Bank transfers, purchase orders, checks, and invoices are done through QuickBooks. Snap Surveys is fully ISO 27001 certified, demonstrating our commitment to online data security. Our servers are secure and based in the US.