Get technical help with your survey from our team of friendly Snap experts. Every new Snap Survey Software customer receives a 12 month Snap Plus subscription which includes free telephone and email support, online resources, including: guides, worksheets, and videos, as well as free software upgrades.
Holiday Opening Hours 2018
- US and Canada office: Closed from midday 12/21/18, closed 12/24/18, 12/25/18 and 1/1/19
- UK office: Closed from midday 21/12/18 and reopens on 2/1/18.
US and Canada
- Service available 9:00 am to 5:00 pm (ET) Monday through Thursday, 9:00 am to 4:00 pm (ET) on Fridays.
- Call: 603-610-8750
- email: email@example.com
UK and rest of world
- Service available 9:00 am to 5:00 pm (UK Time) Monday to Thursday, 9:00 am to 4:30 pm (UK Time) on Fridays.
- Call: +44 1454 280828
- email: firstname.lastname@example.org
Note: You can also click ‘Help‘ and ‘About Snap‘ in the software to find the phone number for your local helpdesk.
We’re continuously developing the software to include new features and ensure that we maintain our leading position. Visit the Software updates page for the latest information.