Snap Mobile Anywhere: Release Notes for Apple Devices

The current build of Snap Mobile anywhere for Apple devices is 5.0.3.7 – released on to the App Store January 28, 2020. Minimum OS required: iOS v8.

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Installation instructions

Build 5.0.3.7

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.500 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Fixes

  • Logged in Interviewer setting could be cleared resulting in responses failing to sync
  • Occasional incorrect stats logging
  • Submit logs feature not working fully in iOS 13

Build 5.0.2.3

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.477 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Fixes

  • Tick icon added back in for when sync completed
  • Log in after time out enforces current user
  • Completed stat added on submission of a partial from the Manage partials screen
  • Survey name contains filename extension in Stats screen when a partial is resumed
  • Custom submit message not always saved
  • Page not found displayed on Submit when Ratings Check used
  • Timeout dialog can appear during text entry
  • Keyboard remains in place after timeout (iOS 9)

Build 5.0.0.20

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.412 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Additions

  • Updated user interface, from log on pages through to Settings and Statistics
  • Ability to save and resume an interview
  • ‘Keep me logged in’ option

Build 4.0.43.5

Note: This is the last build to support versions of iOS 7 and below.
WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.412 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Fixes

  • Improved resilience to variable code changes once survey has been published

Build 4.0.42

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.412 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Additions

  • Show/Hide password button added to the Login screen

Fixes

  • Improved login handling after invalid attempt
  • Incorrect handling when permission to record denied

Build 4.0.41

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.329 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Additions

  • Support for recording the whole interview added (Snap 11.26 or above required)

Fixes

  • Signature question can be must answer
  • Minimum value for Auto-sync interval on own installs set to 10 seconds

Build 4.0.39

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.329 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
  • Snap WebHost subscription service

Additions

  • Minimum value for Auto-sync interval set to 600 seconds

Fixes

  • Privacy policy and licence agreement links added to login screen
  • Handle usernames containing apostrophes
  • Enhanced support for switching WebHost servers

Build 4.0.38

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.275 or later with 4.0.104 SyncServer and 1.0.3.27 AttachIt
  • Snap WebHost subscription service

Fixes

  • Potential crash in video playback after an audio recording

Build 4.0.37.10

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.275 or later with 4.0.104 SyncServer and 1.0.3.27 AttachIt
  • Snap WebHost subscription service

Additions

  • Submit logs to Snap Support

Build 4.0.36.10

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.275 or later with 4.0.104 SyncServer and 1.0.3.27 AttachIt
  • Snap WebHost subscription service

Fixes

  • Connection error could cause local login credentials to be cleared
  • Email alerts not coping with non-ansi characters

Build 4.0.35.0

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.241 or later with 4.0.103 SyncServer and 1.0.3.27 AttachIt
  • Snap WebHost subscription service

Fixes

  • Connection error could result in fallback to old sync method
  • Connection error incorrectly reported as ‘failed login’
  • Message confirming deletion of AttachIt media displayed multiple times

Build 4.0.34.9

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.241 or later with 4.0.100 SyncServer and 1.0.3.27 AttachIt
  • Snap WebHost subscription service

Additions

  • Email alerts – Send automated email notifications every time a specific reply is given (requires the recommended version of WebHost, SyncServer and AttachIt)
  • Signature question – Collect participants signatures using the touch screen (requires the recommended version of WebHost, SyncServer and AttachIt)

Fixes

  • App can get stuck in questionnaire after response submitted
  • Response stored with blank username
  • User not warned that audio responses will be lost if no survey questions are answered
  • Back button on SiteID page more responsive
  • Clicking on the logo opens a blank page in the browser

Build 4.0.33.14

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.221 or later with 4.0.0.87 SyncServer and 1.0.3.26 AttachIt
  • Snap WebHost subscription service

Fixes

  • Unable to connect when using wifi with a proxy server
  • App can get stuck in a loop if response already submitted
  • Zero sized attachments would stop sync
  • Prevent autosync from locking account when password changed on server
  • Multi-line edit controls result in 2 AttachIt icons

Build 4.0.32.11

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.172 or later with 4.0.65 SyncServer and 1.0.3.23 AttachIt
  • Snap WebHost subscription service

Additions

  • Capture audio responses to survey questions
  • ‘Disable App Timeout’ option added in Options menu

Fixes

  • Deleted surveys have responses copied to ‘Responses’ folder before deleting.
  • Survey timeout stopped working on click of “submit” button.

Build 4.0.28.7

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.105 or later with 4.0.65 SyncServer and 1.0.3.18 AttachIt
  • Snap WebHost subscription service

Additions

  • Synchronise on Statistics screen syncs responses and surveys
  • Options screen: numeric fields show number keyboard
  • Compatible with iOS 9.0
  • Responses with attachments will not sync if the server cannot handle them

Fixes

  • HTTPS connections to third party servers now possible
  • Status bar hidden in Kiosk mode
  • Survey style changes reflected when reloading a survey
  • App upgrade combined with reset settings handles unsynced responses

Build 4.0.0.27

WebHost compatibility:

  • Minimum – 3.2.13
  • Recommended – 3.2.105 or later with AttachIt
  • Snap WebHost subscription service

Additions

  • AttachIt (photographs) available for mobile editions

Fixes

  • iOS8 geolocation compatibility issue fixed
  • iOS8 blank keyboard issue fixed