The current build of Snap Mobile anywhere for Apple devices is 5.0.4.0 – released on to the App Store June 24, 2021. Minimum OS required: iOS v8.
Update the app
Installation instructions
Build 5.0.4.0
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.500 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Fixes
- Possible redraw issue for multi line edit boxes
Build 5.0.3.7
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.500 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Fixes
- Logged in Interviewer setting could be cleared resulting in responses failing to sync
- Occasional incorrect stats logging
- Submit logs feature not working fully in iOS 13
Build 5.0.2.3
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.477 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Fixes
- Tick icon added back in for when sync completed
- Log in after time out enforces current user
- Completed stat added on submission of a partial from the Manage partials screen
- Survey name contains filename extension in Stats screen when a partial is resumed
- Custom submit message not always saved
- Page not found displayed on Submit when Ratings Check used
- Timeout dialog can appear during text entry
- Keyboard remains in place after timeout (iOS 9)
Build 5.0.0.20
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.412 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Additions
- Updated user interface, from log on pages through to Settings and Statistics
- Ability to save and resume an interview
- ‘Keep me logged in’ option
Build 4.0.43.5
Note: This is the last build to support versions of iOS 7 and below.
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.412 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Fixes
- Improved resilience to variable code changes once survey has been published
Build 4.0.42
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.412 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Additions
- Show/Hide password button added to the Login screen
Fixes
- Improved login handling after invalid attempt
- Incorrect handling when permission to record denied
Build 4.0.41
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.329 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Additions
- Support for recording the whole interview added (Snap 11.26 or above required)
Fixes
- Signature question can be must answer
- Minimum value for Auto-sync interval on own installs set to 10 seconds
Build 4.0.39
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.329 or later with 4.0.106 SyncServer and 1.0.3.30 AttachIt
- Snap WebHost subscription service
Additions
- Minimum value for Auto-sync interval set to 600 seconds
Fixes
- Privacy policy and licence agreement links added to login screen
- Handle usernames containing apostrophes
- Enhanced support for switching WebHost servers
Build 4.0.38
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.275 or later with 4.0.104 SyncServer and 1.0.3.27 AttachIt
- Snap WebHost subscription service
Fixes
- Potential crash in video playback after an audio recording
Build 4.0.37.10
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.275 or later with 4.0.104 SyncServer and 1.0.3.27 AttachIt
- Snap WebHost subscription service
Additions
- Submit logs to Snap Support
Build 4.0.36.10
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.275 or later with 4.0.104 SyncServer and 1.0.3.27 AttachIt
- Snap WebHost subscription service
Fixes
- Connection error could cause local login credentials to be cleared
- Email alerts not coping with non-ansi characters
Build 4.0.35.0
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.241 or later with 4.0.103 SyncServer and 1.0.3.27 AttachIt
- Snap WebHost subscription service
Fixes
- Connection error could result in fallback to old sync method
- Connection error incorrectly reported as ‘failed login’
- Message confirming deletion of AttachIt media displayed multiple times
Build 4.0.34.9
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.241 or later with 4.0.100 SyncServer and 1.0.3.27 AttachIt
- Snap WebHost subscription service
Additions
- Email alerts – Send automated email notifications every time a specific reply is given (requires the recommended version of WebHost, SyncServer and AttachIt)
- Signature question – Collect participants signatures using the touch screen (requires the recommended version of WebHost, SyncServer and AttachIt)
Fixes
- App can get stuck in questionnaire after response submitted
- Response stored with blank username
- User not warned that audio responses will be lost if no survey questions are answered
- Back button on SiteID page more responsive
- Clicking on the logo opens a blank page in the browser
Build 4.0.33.14
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.221 or later with 4.0.0.87 SyncServer and 1.0.3.26 AttachIt
- Snap WebHost subscription service
Fixes
- Unable to connect when using wifi with a proxy server
- App can get stuck in a loop if response already submitted
- Zero sized attachments would stop sync
- Prevent autosync from locking account when password changed on server
- Multi-line edit controls result in 2 AttachIt icons
Build 4.0.32.11
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.172 or later with 4.0.65 SyncServer and 1.0.3.23 AttachIt
- Snap WebHost subscription service
Additions
- Capture audio responses to survey questions
- ‘Disable App Timeout’ option added in Options menu
Fixes
- Deleted surveys have responses copied to ‘Responses’ folder before deleting.
- Survey timeout stopped working on click of “submit” button.
Build 4.0.28.7
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.105 or later with 4.0.65 SyncServer and 1.0.3.18 AttachIt
- Snap WebHost subscription service
Additions
- Synchronise on Statistics screen syncs responses and surveys
- Options screen: numeric fields show number keyboard
- Compatible with iOS 9.0
- Responses with attachments will not sync if the server cannot handle them
Fixes
- HTTPS connections to third party servers now possible
- Status bar hidden in Kiosk mode
- Survey style changes reflected when reloading a survey
- App upgrade combined with reset settings handles unsynced responses
Build 4.0.0.27
WebHost compatibility:
- Minimum – 3.2.13
- Recommended – 3.2.105 or later with AttachIt
- Snap WebHost subscription service
Additions
- AttachIt (photographs) available for mobile editions
Fixes
- iOS8 geolocation compatibility issue fixed
- iOS8 blank keyboard issue fixed