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Snap Survey Software

Customers choose Snap Survey Software because…

It’s easy to create, manage and analyze online, paper, PDA, Kiosk and phone surveys – all in one comprehensive software package.

Whether you are a research professional, involved in clinical audit or you run ad hoc surveys because you want to find out more about employees, patients, citizens, clients, students, customers - Snap will help you to deliver results.

You choose which types of survey and how you want to manage them - we tailor the package to suit you.

Online
Paper
Mobile
Phone
Key features

Online surveys*

Snap's web survey software solution offers the seamless integration of advanced survey design functionality with panel management, robust database integration and sophisticated analysis. And with Snap you have the option of hosting your online surveys on either your web server or Snap's. You can include images, multimedia and a range of different visual questions (controls) such as slider bars and image maps to deliver engaging surveys that really can increase response rates. Robust analysis and reporting also enable you to get the most from your data.

Snap supports all languages. Questionnaires and reports are formatted automatically for languages read from right to left. We also have a translation service to help you.
Routing, piping, randomization, text substitution, save and resume all help to deliver a better respondent experience.
It is simple to include multimedia, image maps, star rating questions and calendars to engage respondents more effectively.
Respondent management tools make the recruitment process easy - automated invitations and reminders, quota controls, triggered alerts and pre-seeding from a database.
Snap offers an array of powerful analytical tools and real-time reporting.
Host web surveys using our secure Snap WebHost subscription service or on your own server.
Privately Branded Survey URL available for online surveys hosted on Snap's WebHost subscription server
Snap can handle multi-mode surveys - run surveys in any combination of formats including web, paper, PDA and phone.

*Requires Snap Professional Developer module with optional Snap WebHost subscription or software.

Got questions or want to know more?

Paper surveys*

If you are targeting harder to reach communities paper surveys often provide the best solution. In some cases paper surveys can prove more effective than web surveys in delivering responses and when used in combination web and paper surveys work well together to increase response rates. Snap Survey Software gives you the flexibility to find out what works best for you!

Designing professional looking questionnaires is easy. Tailoring options include images, column layouts, colors and fonts.
Snap supports all languages. Questionnaires and reports can also be automatically formatted to be read from right to left.
Data entry is a breeze when you add our scanning or data entry modules. Find out more about scanning with Snap.
Snap offers an array of powerful analytical tools and reporting.

* Requires Snap Professional Developer module with optional Scanning Module

Got questions or want to know more?

Mobile Anywhere for iPad, smartphone,Tablet PC, kiosk and other mobile surveys*

Mobile Anywhere is Snap's mobile interviewing (CAPI) add on module for Snap survey software which enables you to run surveys on devices including iPads, iPhones, iPod touch, smartphones, Tablet PCs and kiosks.

Mobile Anywhere allows a 2-way flow of information in real-time between field interviewers and the researcher via our Snap WebHost online service. The researcher can update surveys which are sent to interviewers in real-time. Data is sent back
automatically from the field.

Kiosks and mounted iPads and Tablet PCs are used by visitor attractions and in travel hubs and retail centers to capture customer feedback in real-time. Kiosks can deliver a multi-media experience in a similar way to online surveys, capturing attention and engaging respondents.

Snap gives you the ability to manage multi-mode surveys - create and analyze questionnaires for iPad, iPhone, iPod, smartphones, kiosk, paper, online and phone surveys.
Designing professional looking questionnaires is easy. Snap Survey Software includes design templates suitable for iPad and iPhone, mobile phones, UMPCs, Tablet PCs, kiosks and laptops.
It is simple to include videos, sliders, star rating questions and calendars to engage respondents more effectively.
Enable interviewers to move seamlessly through questionnaires with clever routing, text substitution and masking.
Our survey software supports any language you need to run surveys in. Questionnaires and reports can be formatted to be read from right to left.
Snap offers an array of powerful analytical tools and real-time reporting.
Kiosk questionnaires include auto-reset to start of survey after a pre-determined period of non-activity, and auto-submission of partial and complete responses.
Interviewers can work locally or remotely. Responses can be fully synchronized or downloaded to a USB stick or email.

* Requires Snap Professional Developer module with optional Mobile Anywhere add on

Got questions or want to know more?

Phone surveys*

The Snap Network Interviewing Module allows you to undertake multistation telephone surveys. Results can be collated at a central source to monitor quotas or to produce interim results at any stage. The Module integrates seamlessly into the Snap Professional Edition. The system consists of one master PC with Snap Professional, on which the survey is designed, and any number of remote interviewing PCs

All the features of Snap Professional plus….

Quota control

Set the quotas for the survey, and allow Snap to automatically collect the completed questionnaires, check the quotas and then stop all interviewing of groups that have exceeded the quota.

Question rotation

For questions appearing as a grid, rotate the sequence in an ordered or random sequence.

Code rotation

Any single or multiple response question can have its codes set to be rotated in a random, forward, backward or inverted sequence. Individual codes such as Don't know can be excluded.

Must answer option

Individual questions can be set so that a No reply is not a valid response. This is particularly important for sections of questions that require routing.

Interviewer statistics / paradata

Statistics can be collected as a background operation including start time, end time, duration of interview, date and interviewer ID.

Remote operation

All completed questionnaires are returned to the supervisor's workstation as e-mail files - a system that is robust and automatically archives all data. Individual workstations do not NEED to be linked to a network to function, although some features such as quota control are not available off-line.

* Requires Snap Professional Developer module with KeyStation data entry and optional Network Interviewer supervisor's module

Got questions or want to know more?