We want to ensure that you get the most out of your Snap Survey Software. Take a look at the step by step videos, print off the handy guide, then you are ready to start designing your first professional questionnaire in Snap.Don't forget we have plenty of other resources to help you, including over 100 worksheets, helpdesk and training.
Step by step videos
Please note that all our videos are high quality HD, and will look their best if you view them full screen.
Introduction to online surveys
See how online surveys fit into the survey process with Snap Survey software.
Create an online survey
We look at using different question styles, routing, response validation and much more.
Distribute an online survey
See how to upload and schedule your surveys using Snap WebHost, our online survey management system.
View real-time results
See how to view results online and download data to your desktop, ready for in-depth analysis.
Send email invitations
See how to send email invitations and reminders. We also show you how to use text substitution, question routing, and information from your database to personalise surveys for each respondent.
More Snap help and support
With your purchase of Snap Survey Software you automatically receive Snap Plus free for 12 months, which includes:
- Helpdesk support from our professional technical support staff
- Online support resources including instructional videos, worksheets, and guides
- Free software updates
Our training courses have also been developed to ensure you, and your colleagues, really do get the best from Snap Survey Software.