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Local Government

You'll find Snap Survey Software and Research Services being used by a wide range of departments, including policy, tourism, marketing, planning, hr and housing.

"Doing more with less"

This is one of the key themes coming from local government at the moment. Many of our customers are looking for creative ways to get more from their survey software. Kristian Barker at Pendle Borough Council is one customer who is using Snap to save money and generate revenue from surveys as well » Find out more

Because Snap is more than a purely online survey tool, you really can get better value from your investment. Our software enables you to manage AND report on paper, online and PDA/mobile surveys. You can also use it to create forms and evaluation tools » Find out how this customer uses Snap for forms and admin too

In Snap online surveys you can include video, audio buttons for spoken questions, and other media to engage respondents. » View sample surveys

Many customers are also finding triggered alerts useful, if respondents answer trigger questions, perhaps dissatisfaction with a service, the relevant department is sent an email and the respondent can be contacted if required.

The Research Services team at Snap are experienced in delivering both statutory and ad hoc survey projects efficiently and on budget. They can manage as much or as little of a survey project as you need. For example they can undertake data processing for large paper surveys, advise on survey set up and host online surveys.

Tailored reporting can be set up for you, including continous reporting which automates the production of regular reports and commented reporting.

Call us for more information or to arrange a demo, 020 7747 8900

“Snap Surveys provided an excellent, high quality service to my organisation for our consultation needs. The reports we received were very detailed - exactly as we wanted. We were sent all the necessary evidence and data to provide a clear audit of how the information was collated. All staff who dealt with our consultation responded quickly to our enquiries and were friendly and extremely efficient. Brilliant service.” Wokingham Borough Council