Do more than simply ask questions. With more advanced and flexible features than you’ll find anywhere else, Snap brings a tailored and unique survey experience to each participant.
Design, distribute and analyze questionnaires in any language including right to left and character based languages. Export for easy translation.
Our most advanced and unique survey tool, in-survey calculations recategorize answers as the survey is being completed. Use with routing, piping and masking to show specific, targeted follow-up questions and information.
Ask any question based on replies or any combination of replies given earlier in the survey. Routing (skip logic) is also active while entering data from paper surveys - so you can always be sure of consistent data.
Improve data quality and make the survey feel more like a conversation. Replies to any question can be reused later anywhere in the survey to personalize text or questions.
Show routing instructions and print unique ID or reference numbers with data merging. Print to any paper size including booklets, and format address layout to fit envelopes.
Engage respondents and increase response rates with Snap’s range of interactive questions, or use the custom editor to build your own.
Show or hide answer categories depending on replies previously given. Answer Masking focuses participants’ attention, ensures more accurate data and simplifies analysis.
An automated, efficient and enjoyable survey experience for you and for survey participants - online, on paper, and on the move.
Better feedback captured instantly with uninterrupted interviewing, even in Wi-Fi black spots. Snap Mobile Anywhere automatically synchronizes data and surveys when a connection is available.
Schedule automated survey invitations and targeted follow up reminders to your clients and customers. Or access our CINT worldwide panel of 7.5 million profiled respondents to generate an ideal respondent panel.
The Snap scanning module makes short work of scanning paper surveys – saving time while getting you the information you need accurately, quickly and efficiently.
React quickly to survey responses. Automated email alerts are triggered by a specific reply or replies, and sent to you, colleagues or participants. Alerts can contain pre-written text and survey responses.
Deliver the best possible survey experience across a range of devices. Snap automatically detects the screen size of the device being used to complete the survey, and displays the version of your survey that will look the best.
Automate the survey process for ongoing or repeated evaluation with Snap Grouped Questionnaires – ideal for course evaluations, product testing or 360 degree surveys.
Participants can attach files to survey responses such as a resume or photograph.
Data analysis can be daunting, even for experienced researchers. Snap Survey Software includes innovative reporting and analysis tools that help you obtain the insight you need.
Batch produce multiple report variations, with all the analysis and commentary updated in real time and configured uniquely to each reader, e.g. an individual, region, department or team.
Give your clients and colleagues 24/7 access to real-time and personalized survey results. Set permissions to view specific analyses and reports, and create new analyses on the fly.
See how different groups answer specific questions. Filter responses to any question or combination of questions, including keyword search for freetext replies.
Quantify, categorize and filter text responses, then summarize replies as WordClouds or lists. Show comments alongside replies to other questions, e.g. age or gender.
See your results in a wider context and keep your records up to date with automatic data import and export between your surveys and your database.
Our software and systems are certified to the highest possible standards, so you can be sure your data is safe with us.
We’re proud to be one of few organizations ISO27001 certified - the highest possible standard for information security.
As an alternative to our online subscription service, you can also run our online survey management system on your own servers - it’s cost effective and gives you complete control.
Respondent data is encrypted at rest, on the server and when in transit.
We’ve met the comprehensive privacy certification requirements established by TRUSTe.
Our systems are subject to a rigorous and independent security scan to keep your data safe.
Get technical help with your survey from our team of friendly Snap experts. Contact us by phone or email and we’ll go the extra mile to help get your survey project back on track.
We have a range of training courses covering every aspect of the survey process, including consultancy style - tailored to your needs, and using your own survey.
Access over 100 worksheets with step-by-step instructions covering every aspect of the survey process.
Moderated by our Snap experts, the user forum is the perfect place to meet and swap ideas with other Snap users.