Snap Surveys Blog

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Happy Thanksgiving from Snap Surveys

Happy Thanksgiving wishes to all of our customers

During this week of Thanksgiving, we want to take a moment to thank all of our customers, worldwide, for your continued dedication and support.

Whether this week is business as usual, or you plan to spend Thanksgiving gathered around the dinner table with family and friends, the staff at Snap Surveys would like to extend a heartfelt thank you to our fantastic customers for their patronage. We wish you all well. Continue reading

New Interactive Tutorial: Grouped Questionnaires

Easily manage repeat surveys, share aggregate results instantly

Grouped Questionnaires simplify the process of taking repeated surveys – for participants and for researchers.

  • grouped-questionnairesParticipants can view their personal survey ‘to do’ list and keep track of any outstanding evaluations.
  • Researchers can view and share personalized real-time results online with clients and colleagues – there’s no need to join or merge survey data to see aggregate results.

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Have You Downloaded Snap Survey Software Release 11.18?

Active Snap Survey Software customers can update now to release 11.18

This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.

What’s new in Snap 11.18?

One-click data download from Snap WebHost

Import online survey data at the click of a button with new Direct Download. Just sync your survey and Snap WebHost account, and you’ll be notified as soon as new survey data is available.

And more…


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Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction

Belgian Initiative, PT3, Using Snap Surveys to Measure Patient Satisfaction

PT3, a Belgian based initiative focused on satisfaction measurements in various areas of hospitals, has collaborated with the marketing division of NSF Euro Consultants to develop a solution to measure hospital satisfaction in an increasingly mobile-focused world.pt3

The program began as a pilot project in patient satisfaction in hospital emergency wards through the Flemish Association of Emergency Department Heads. Through this partnership, PT3 launched an initiative to proactively collect satisfaction feedback from patients. Currently, 5 hospitals are involved with this initiative and are now administering patient satisfaction surveys to measure and compare satisfaction ratios. As the project expands, PT3 expects more hospitals to come on board. Continue reading

Watch again: Using Chart Styles in Snap Webinar

Did you miss our webinar? We’ve got a recording for you.

croc-rock_charts-webinarFor anyone that missed our ‘Using Chart styles in Snap Survey Software’ webinar or for those who would like to watch it again, the recording is now available in the Snap Support Hub.

You can also download the webinar resources, including a survey containing an example of every possible analysis style in Snap. Continue reading

Increase the Reliability of Survey Answers: Question Wording

Wording is an important aspect of the survey design process in order to increase the reliability of survey answers

In order to provide a consistent data collection experience for all survey respondents, a good question has to have the following two properties:

  1. The question means the same thing to every respondent.
  2. The kinds of answers that constitute an appropriate response to the question are communicated consistently to all respondents.

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New Sample Size and Margin of Error Calculators

Try our new Sample Size and Margin of Error Calculators

It’s not always possible to interview everyone in your target population, but with our Snap Surveys’ new Sample Size and Margin of Error calculators you can work out the minimum number of survey participants needed to produce statistically significant results.

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Try the calculators

 

 

 

New Feature: View Usage Stats in Snap WebHost

Snap WebHost users can now easily view usage stats

Stats are now available in your Snap WebHost account, so you can check your usage anytime. See how many attached files, and Mobile Anywhere & WebHost units you have used – either for your entire subscription period or a specific date range.

Simply click on the My Account tab, and the bottom of the window displays details about your usage of Snap WebHost.

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Find out more in Snap Help

Webinar: Using Chart Styles in Snap Survey Software

Join us for a free, informative webinar on using chart styles in Snap Survey Software

Whether you’re just getting started with Snap Survey Software or you’ve been with us for years, we’re sure you’ll find something new in this webinar. Join Snap guru Nathan Pritchard and Senior Researcher Alex Green as they share hints and tips to help you work smarter, be more productive, and get better insight from your data.

Webinar topics include:

  • Choosing the right chart styles for your survey data
  • Essential considerations for building tables and charts
  • Customizing, saving, and reusing chart styles
  • Techniques to communicate complex data, simply

Continue reading