Join us for a free, informative webinar on using chart styles in Snap Survey Software
Whether you’re just getting started with Snap Survey Software or you’ve been with us for years, we’re sure you’ll find something new in this webinar. Join Snap guru Nathan Pritchard and Senior Researcher Alex Green as they share hints and tips to help you work smarter, be more productive, and get better insight from your data.
Webinar topics include:
Choosing the right chart styles for your survey data
Essential considerations for building tables and charts
Want to increase your survey response rates? Follow this helpful advice.
The success of your survey depends greatly on a good response rate. The higher the response rate, the more representative of the total population. Ideally, a higher than anticipated response rate will bring more assurance and reliability to the survey results. A higher response rate also allows more robust statistical calculations to be performed. In contrast, a response rate that falls short of anticipation may bring into question the dependability of the survey data. Receiving a low response rate from your survey will skew the results due to response bias, as certain types of respondents are more likely to respond to surveys than others, so certain views may triumph.
Want to increase your response rates? Here are 25 tips you can use to increase your survey response rates.
Keep your survey short, covering only the topics you need to satisfy the objectives of your research. Don’t overload the survey with unnecessary questions. Keep the goal of your survey in mind when creating your questions.
Send an email notification notifying participants that they will be receiving your survey, and to be on the lookout for its arrival. Explain how you value their feedback and appreciate their time to complete the survey.
Explain to respondents what the purpose of the research is and how their valuable feedback will be used.
Be considerate of respondents’ time. Let them know how long the survey will take to complete.
Speaking of time, show a progress bar. Respondents want to know how much longer the survey will take.
Change the ‘From’ name in the email invitation to an actual person. Allow respondents to respond to that person with questions.
Double check that all links are working correctly in the email invitation.
Send 1 or 2 quick email reminders to those that have not completed the survey.
Optimize your surveys for all devices – from desktop PCs to mobile devices with various screen sizes.
Check on the usability of your survey. Is it easy to access and complete?
Check on the question wording. Is each question easy to comprehend?
Use survey logic such as randomization to show more relevant questions or relevant options within questions.
Use piping logic to feed any answer from a previous question into any subsequent question or text area.
Don’t ask questions that you already have answers to. If you must ask them, take the database of answers from the previously gathered information and set-up a database link to pre-populate the information into the survey questions.
Don’t use random jargon or abbreviations that respondents don’t understand.
View our new tutorial on various analysis essentials in Snap Survey Software
Whether you’re just getting started with Snap Survey Software or you’ve been with us for years, we’re sure you’ll find something new in this great tutorial. Learn the essentials of data analysis in Snap, including how to set up variables for analysis, handle missing values, and build complex filters – an essential skill for data analysis survey logic. Continue reading →
Active customers can update now to release 11.17 of Snap Survey Software
Update now to 11.17. This update is available for free to customers with an active Snap Plus subscription. Every new Snap Survey Software user receives 12 months free Snap Plus subscription which includes telephone and email support, as well as free software updates. Don’t have a current Snap Plus subscription? Contact a Product Specialist.
When working in market research, get to know your survey terminology
Whether you are a seasoned market researcher with extensive knowledge of survey methodology, a beginner designing your first survey, or a new market research analyst, some of the terminology used can be a little confusing and it takes some time to comprehend. Here are some commonly used survey research terms and their definitions. Continue reading →