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Case Study: Nationwide Paper Survey Scanning and Customer Satisfaction Survey

Why did Park Leisure, a nationwide chain of holiday parks, chose paper surveys with scanning for their customer satisfaction survey?

Park Leisure is a nationwide chain of holiday parks. We asked Owner Services Support Manager, Laura Corner, why they chose paper surveys with scanning for their customer satisfaction survey.

scan-paper-surveyWhy did you choose to distribute paper surveys and scan the responses?

“After exploring the numerous options available for our customer satisfaction surveys, we established Snap Survey Software was the program for us. It was good value for money, and most importantly, had the options of paper-based scanning and online surveys, which was great for us as our customer base is extremely varied.”  Continue reading

Helpful Worksheet: Scanning a Paper Questionnaire in Booklet Format

Access our helpful worksheet to learn how you can improve scanning by creating a paper questionnaire in booklet format

We have created a helpful worksheet explaining how you can easily create a questionnaire in booklet format and then scan the returned questionnaires.

Snap Survey Software has a great Print as booklet setting which easily lays out your questionnaire as a professional booklet, ready to collect feedback from participants, and ready for proper scanning.  Continue reading

New Worksheet: Improve Data Recognition When Scanning Paper Questionnaires

Access our new, helpful worksheet to learn how you can improve data recognition with Scanning Validation patterns when scanning paper questionnaires 

Apply-pattern-paper-questionnairesWe have created a helpful worksheet explaining how you can easily use Scanning Validation patterns to help interpret handwritten replies more accurately from paper questionnaires and record responses in a consistent format.

Scanning Validation patterns allow you to:

  • State exactly which characters are expected where in a reply
  • State which character(s) in a particular position to keep and which character(s) to add
  • Provide several patterns so an answer can have different formats

Continue reading

Free Interactive Tutorial: Paper Surveys with Scanning

Access a new online tutorial that walks you through the features of scanning paper surveys with Snap Survey Software


This new interactive tutorial will guide you through the entire process, including hints and tips to help your scanning project run smoothly. And best of all, it’s a free resource just for you!

Continue reading

National Public Health Week: Survey Software Used Across Public Health

How can survey software be used for public health research?

This week, April 6-12, 2015, is National Public Health Week.  During the first full week of April each year,  the American Public Health Association (APHA) brings together communities across the United States to observe National Public Health Week to recognize the contributions of public health and highlight issues that are important to improving our nation.

According to the APHA, “public health promotes and protects the health of people and the communities where they live, learn, work, and play.” Public health is about prevention of disease, prolonging of life, and the promotion of health through organized efforts of associations, organizations, communities, and individuals.

Snap Survey Software offers a range of features that help those in public health research get the information they need to make better informed decisions. Snap Survey Software can aid in public health research and provide value through ongoing and systematic data collection, analysis, and interpretation of health data for the purpose of planning, implementing, and evaluating public health
interventions. Continue reading

On Location or On-The-Go, Be Ready for Mobile Interviewing

Be ready to collect feedback anytime, anywhere using mobile devices

mobile-surveysMobile Interviewing is a feedback collection method that offers many useful features to a wide variety of researchers across all market sectors. From market sectors like education, market research, and healthcare, to travel & tourism, non-profits & charities, and government agencies – All make good use of mobile interviewing on location and on-the-go.

Mobile Interviewing can be utilized as an off-site, online or off-line feedback collection method for interviewers to conduct face-to-face interviews using mobile devices. Snap Mobile Anywhere offered by Snap Surveys has many great features that can benefit any survey researcher. From uninterrupted connectivity, to easily share analysis and reports, Snap Mobile Anywhere has the features you need to benefit from seamless Mobile Interviewing.  Continue reading

Spring Into a Survey Software Training

Spring is in the air and there is no better place to enjoy the beautiful springtime than in New England.

Come visit Snap Surveys US! You can schedule a full or half-day survey software training session at our Portsmouth, NH training facility, and spend some extra time enjoying spring in New Hampshire and Maine. The snow is melting, the birds are chirping, and the tree buds are beginning to grow.

We have many opportunities for survey software training. We run a full range of training sessions in survey design, paper survey scanning, analysis, including our Snap Smart Reporting, and much more. We also offer customized training to help you get even the most complex survey project up and running.  Continue reading

Paper Surveys: Alive and Well!

Paper Surveys may seem like a thing of the past, but they are certainly alive and well. Consider survey software that allows you to conduct all modes of survey research to increase response rates.

Spaper-surveys-survey-softwarenap Surveys customers choose Snap Survey Software because it gives users the flexibility to run surveys in a range of survey modes, including: paper, paper for scanning, online, mobile, tablet, and kiosk. Depending upon your audience and administration limitations, paper surveys can prove more effective than online surveys for collecting feedback.

Administering paper surveys in conjunction with other survey modes can help boost response rates, particularly if you need to target harder to reach communities or fulfill strict respondent quotas. Snap Survey Software gives you the flexibility to gather and manage feedback based on your individual or organizational needs, as well as the needs of your respondents.  Continue reading

[Infographic] 60 Years of Software Events That Impacted the Industry

Take a look back at the 60 year history of software to view the events that  have impacted the industry in this informative infographic

The advancement of computer and software technology has had a profound impact on how organizations conduct business and implement productivity improvements.

The infographic [below] is a great 60-year timeline of the history of software, including the addition of Snap Surveys in 1981, the first desktop survey software and analysis tools available in the industry.





Take a look at the full infographic below.  Continue reading

New Worksheet: Track Mobile Interviewer Locations with Geolocation

Access our new, helpful worksheet to learn how you can track mobile interviewer location with Geolocation

mobile-interviewing-surveysWe have created a helpful worksheet explaining how you can easily track mobile interviewer location with Geolocation using a mobile survey for Snap Mobile Anywhere, or by creating a survey for a Snap WebHost edition that is likely to be seen on a mobile device.

Geolocation data is available in Snap WebHost and Snap Mobile Anywhere editions. It’s stored in the ID.location variable in WGS84 (World Geodetic System) format, and you can extract the separate elements of the location data by using the system patterns provided. The worksheet includes examples showing you how to extract data. You can also export the data for external analysis. Continue reading