Snap Surveys Blog

News / Events / Webinars / Guides

Free Interactive Tutorial: Send Automated Email Invitations and Remiders

Access a new online tutorial that walks you through how to send automated email invitations and reminders using Snap WebHost

Use this interactive tutorial to learn at your own pace, in your own time. Our new interactive tutorial shows you how to send automated invites and reminders, and how to personalize the online survey and message content with information from your database.survey-email-invitations  Continue reading

Free Interactive Tutorial: Getting Started with Snap WebHost

Access a new online tutorial that walks you through getting started with Snap WebHost, our online survey management and reporting system

Our interactive tutorials are the perfect way to learn at your own pace, in your own time. This new interactive tutorial will help you get up and running with Snap WebHost. You can follow the steps to easily create an online survey that looks good on any PC or mobile-ready device.Snap-WebHost

This tutorial will show you how to:

  • Create an online survey to share
  • Publish and upload your online survey to Snap WebHost
  • View a summary of live survey results

View Tutorial


Would you like to see more e-learning tutorials like this? We’d love to have your feedback. Please complete the following short survey.

e-Learning Feedback Survey

Big Data: Big Threat Or Big Opportunity?

Big Data is an increasingly popular topic, but is it a  real threat to the market research industry?

Smart-Report-Snap-SurveysThe last few years have seen the continued rise of Big Data with some seeing it as a real threat to the market research industry as we know it. But what is Big Data? Wikipedia describes Big Data as “a broad term for data sets so large or complex that traditional data processing applications are inadequate.” However you define it, Big Data isn’t really anything new. Big data sets have been around for years – it’s just that now there’s more and more of them. Devices from PCs to mobile wearable devices to security cameras constantly produce “digital exhaust” (unstructured information or data produced as a by-product of online activities), so data sets constantly develop and grow. Continue reading

Why Endicott College Research Center Uses Snap WebHost In-House Installation

Learn why Endicott College Research Center uses Snap WebHost installed on their own servers to administer and manage surveys.

More and more Snap Surveys customers are choosing the unique benefits of an in-house installation of Snap WebHost. We asked Michael Roberts, Research Operations Manager at Endicott College Research Center, about their current survey projects, and why their team preferred an in-house installation of Snap WebHost.


Endicott College Research CenterEndicott College Research Center uses Snap WebHost to administer Accreditation surveys for schools all over New England (secondary schools accredited by New England Association of Schools and Colleges (NEASC)) as well as all over the world (The NEASC Commission on International Education (CIE) and The Council of International Schools – (CIS)). They work in conjunction with these accreditation bodies to help these schools with the Self Study portion of their accreditation renewal report. Surveys are administered via Snap WebHost to every student, faculty member, staff member, and parent in the school community. They then collate the results from each response group into a cohesive report.  Continue reading

Why Leicestershire County Council Uses Snap WebHost In-House Installation

Learn why Leicestershire County Council uses Snap WebHost installed on their own servers to administer and manage surveys.

Many customers choose to install Snap WebHost on their servers instead of subscribing to ours. With Snap WebHost In-House Installation, you control how and where your survey data is stored, and you can work on your survey project without the limitation of a subscription.

Leicestershire County CouncilWe asked Leicestershire County Council why they chose a Snap WebHost installation over our Snap WebHost subscription service.

Why did you choose to install Snap Webhost on your own servers, rather than subscribing to our Webhost service?

“It was the fact that the data could be stored behind our own firewalls and security. Also there were no additional costs if we ran more surveys or received more responses than we expected.” Continue reading

Snap WebHost for Survey Management: Our Servers or Yours?

Easily manage your Snap surveys on our secure servers or yours with Snap WebHost

Snap-WebHostTake a look at the unique features of Snap WebHost, Snap Surveys’ online survey management and reporting system. Access to a Snap WebHost subscription enables users to easily upload and administer online surveys, create email invitations and reminders, manage data collection, and create real-time analysis and reports.

Snap WebHost has many advanced features, including:

  • Collect partial response data
  • Track multiple iterations of a survey
  • Seed responses from a database
  • Use patterns to validate open-ended questions
  • Check values of open-ended questions
  • Share real-time analysis and reports with individual clients and stakeholders

Continue reading

Princeton National Surveys Leverages Powerful Features of Snap Survey Software

Guest Post: Learn how Princeton National Surveys leverages the powerful features of Snap Survey Software to target and balance respondent samples

by: Scott Fulmer, Research Manager, Princeton National Surveys

A Snap Surveys client for over ten years, Princeton National Surveys (PNS) leverages powerful features of Snap Survey Software to target and balance respondent samples. The advanced technology offered by Snap Surveys enables PNS to collect more complex sample combinations than what is possible with less sophisticated do-it-yourself online survey apps.*

Princeton-National-SurveysSurveys deployed on Snap WebHost, Snap’s online survey management and reporting system, can be programmed with interlocking quotas based on any number of questions, including numeric-entry questions (such as ZIP Code), and the detected screen size of a respondent’s device. The key to this technique is Snap’s feature called derived variables. Using derived variables in Snap Survey Software, a survey designer can write expressions to combine, convert, segment, or calculate responses. Logical, literal, numeric, date, and time expressions are supported. Continue reading

The Basics of Composing Proper Survey Questions

When designing surveys, there are basic elements to consider when composing properly designed survey questions

survey-designAs you begin to plan and develop your survey, you must first determine what information you want to collect, which then guides you through choosing which questions to ask, how to ask them, and of whom. Be precise. you should be creating questions that are as precise as possible.  Precision questions have the highest degree of accuracy as a result of the participants’ ability to recall events with ease. When asking questions about events, activities, and behaviors, the following components contribute to improving the precision of your survey questions.  Continue reading

5 Tips to Get Respondents to Complete Your Online Surveys

Convenience can be the key to gathering the feedback you need from online surveys. Follow these 5 tips.

complete-online-surveyToday’s online convenience surveys still play a significant role in data collection across many areas of research. Convenience surveys are an easy way to collect feedback quickly from an easily accessible group of subjects, requiring little effort and time. Convenience surveys, however, can cause a major disadvantage – they are not an accurate representation of the population, which can drastically skew results.

Use of online convenience surveys is quite popular and widespread. While they are not always representative of your larger population, they can be valid under certain circumstances. They’re a good tool to gather feedback on issues that are relevant to your research, and a good method to inspire new ideas.  Continue reading

Case Study: Nationwide Paper Survey Scanning and Customer Satisfaction Survey

Why did Park Leisure, a nationwide chain of holiday parks, chose paper surveys with scanning for their customer satisfaction survey?

Park Leisure is a nationwide chain of holiday parks. We asked Owner Services Support Manager, Laura Corner, why they chose paper surveys with scanning for their customer satisfaction survey.

scan-paper-surveyWhy did you choose to distribute paper surveys and scan the responses?

“After exploring the numerous options available for our customer satisfaction surveys, we established Snap Survey Software was the program for us. It was good value for money, and most importantly, had the options of paper-based scanning and online surveys, which was great for us as our customer base is extremely varied.”  Continue reading