Ensure Anonymity in Your Employee Surveys

Employee Satisfaction Survey with survey softwareWhen designed and administered properly, employee surveys can provide invaluable information to any organization, and act as an effective performance management tool. The benefits of uncovering your employees’ opinions and views, and taking action can help improve employee retention and increase productivity, as well as provide a benchmark to measure improvement.

The success of any organization depends on the quality of their employees. Many organizations have either prospered or declined because of their workforce. Employees that are pleased with their job are typically more productive, and therefore work harder and generate a profit for their organization.   Discontent employees, however, have the opposite effect, which can hurt the organization’s overall profit.

To ensure employees remain content with their job, it is important for your organization to regularly survey employees to gather feedback such as comments, opinions, and general concerns. The most straightforward way to do so is by creating regular employee surveys through survey software or through a third party expert in the field of employee satisfaction and retention.  In either case, it is important to survey your employees in anonymity.

Allowing employees to anonymously answer questions in a survey is the only way they can candidly comment without having to worry about retaliation from their managers. For example, a department manager may implement a new process which employees covertly dislike.  However, if the manager asks the opinions of the employees directly, they are likely to react by either lying or stretching the truth on their view of the process. Both of these have no benefit to the organization. Therefore, the organization can expect its employees’ dissatisfaction to increase and productivity to decrease.

Allowing employees to complete their employee survey anonymously will allow those who are less confident to provide their own opinions and suggestions. Anonymity will provide employees with the chance to share what they believe, and share what they feel needs to be done and in what way.

Snap Survey Software is an advanced survey software tool for developing effective employee surveys. Snap Surveys also has internal research experts who can design and conduct your anonymous employee surveys. By using such methods, you will be able to administer a cost effective survey that will guarantee your employees of their anonymity, while providing you with honest and straightforward feedback. So, if you want to outsource your employee survey to ensure the anonymity of your employees’ responses, contact our experienced research team for more information.

Survey Software – Top 12 Blog Posts

woman-survey-software-blogThe New Year has brought some great content and useful information to the Snap Survey Software blog. Have you had time to keep up?  

We have highlighted some great topics of interest, such as survey software, online surveys, new online survey software features, survey development tips, social media integration, and more… 

5 Easy Tips to Improve Your Survey Response Rates

Online Survey Results: Is Social Media an Effective Tool for Small Business Marketing

US Government Agencies Can Purchase Survey Software from GSA Schedules

New AttachIt Feature Available in Online Survey Software

Avoid These 6 Email Subject Line Mistakes

7 Tips for Writing Great Email Subject Lines

Quick & Easy Resources to Pick a Subject Line

Need Some Ideas on Question Development and Online Survey Design?

Which is More Effective: Paper-Based Surveys or Online Surveys?

Mistakes You Should Avoid When Blogging

Engage Your Social Media Followers with Online Surveys

Use Social Networking to Promote Your Online Surveys

Follow our daily Snap Survey Software Blog for the latest news, information, interesting topics, tips, and updates. You can also view our archive of past blog topics in areas such as: survey research, survey development, data analysis, employee surveys, customer satisfaction surveys, healthcare surveys, course evaluations, and many more…  Click here

Reminder! Free Webinar: Introduction to Cint Direct Sample

Please join us on Wednesday, February 22, 2012 for a free 20 minute webinar!  

Free webinar topic: Introduction to Cint Direct Sample

Wednesday, February 22, 2012 at 3:00 PM GMT / 10:00 AM US Eastern 

Find out more and register today

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5 Easy Tips to Improve Your Survey Response Rates

online survey response ratesSurvey research is a valuable form of data collection for any sized business. Surveys can supply the data necessary to make informed business decisions. Whether it is conducting a consumer product survey for research & development, testing the effectiveness of your marketing campaigns, or collecting feedback about the services provided by your support staff – all results have a significant impact on strategic business decision making. 

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Online Survey Results: Is Social Media an Effective Tool for Small Business Marketing

online-survey-social-mediaThe results of a recent online survey administered by Lopez Research in conjunction with the Software Industry Association (SIIA), and administered to 100 marketing executives resulted in 90% of those marketing executives incorporating social media into their marketing mix. Of the 90%, three-quarters of those marketing executives believe social media marketing activities have a positive impact on their organization. 

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US Government Agencies Can Purchase Survey Software from GSA Schedules

GSA logo_Snap Survey Software on GSAUS government executive agencies, congress and judicial branches, some international organizations, and wholly owned government corporations are authorized by law to purchase off the GSA Schedules.*

What are the benefits to government agencies that purchase survey software from the GSA Schedule?

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Do Some Men Avoid Valentine’s Day? Survey says…

Yes! According to a relationship online survey poll conducted by the dating service It’s Just Lunch, a third of single men surveyed intentionally avoid starting a relationship between Thanksgiving and Valentine’s Day – perhaps in an effort to avoid purchasing expensive gifts, boxed chocolates, a dozen roses, and extravagant dining options.Be mine heart_survey software

But, do men really need to avoid Valentine’s Day? 40% of women surveyed responded that they do not expect a Valentine’s Day gift unless they are in a committed relationship or have been dating for at least 3 months. Of those women surveyed, only 4% expect a Valentine’s Day gift from a man they have been dating for less than two weeks.

So, if women aren’t expecting extravagancy, then why are men intimidated by Valentine’s Day?  

Here are some additional interesting findings from the online survey poll.     Continue reading

New AttachIt Feature Available in Online Survey Software

Snap Surveys would like to introduce you to the new AttachIt feature available to Snap WebHost users.

This new AttachIt feature enables your respondents to attach a range of file types to a question or questions in online surveys. This is another new enhanced feature made availabe by the online survey software provider. 

With this new feature, respondents can attach pictures, audio files, videos, or documents up to 10Mb in size as answers to individual questions. You can have multiple attachment questions in any single questionnaire. Here is an example of the AttachIt feature used in a online survey:

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Snap Surveys US Utilizing SugarCRM to Enhance Customer Relations

Snap Surveys has installed SugarCRM’s Sugar Enterprise On-demand system to better manage the needs of Snap Survey Software customers.  

sugarcrm_logo_snap-survey-softwareWe chose SugarCRM for its power, flexibility, and ability to draw together the different elements of our business. We take pride in the quality and value our sales, support, training, and research services staff provide to our customers, and we look forward to enhancing communication, engaging even more efficiently, and building ever stronger relationships with our customers.

Snap Survey Software users can expect to see upcoming customer and technical support enhancements, which will better streamline our already notable communication with customers, from general  inquiries to advanced techincal support and training.

“Sugar has already made the support process even more efficient,” says Jay Arbelo, Manager of Technical Support & Services.” Once the customer support portal is integrated, we will be in a position to offer an even higher level of service to our customers.” 

Customers can expect to have access to the new customer support portal in the coming months. Stay tuned for more news on this exciting integration!

Did You Miss Our Smart Reporting Webinar?

benchmarking_smart reporting in survey-softwareNo problem! If you missed Snap Surveys’ Nathan Pritchard, Snap Training Consultant, and Ed Hockey, Senior Research Manager, at the live January 24th webinar on Smart Reporting, you can catch the recorded version now!

Find out what was discussed and learn more about Smart Reporting options using Snap Survey Software and research services. Any type of analysis available in Snap Survey Software can be incorporated into a Smart Report – tables, charts, and listings of open-ended comments. Smart Reporting from Snap Surveys speeds up report production and makes much more of your survey data, including benchmarking and diagnostic reporting. The Snap Surveys Research Services team can set-up and manage a complete Smart Reporting project for you, or you can take the reporting we create for you to use in-house, and run on Snap Survey Software yourself.

View: Webinar: Smart Reporting

Snap Survey Software users, view some additional resources.

Worksheets