Training and Consultancy
Our experts offer flexible Snap XMP training that can be run online or in person, which can also be tailored to your schedule. This includes full-day or short sessions, plus one-to-one consultancies.
Browse the courses and services below, or call us now to discuss your training needs on +44 1454 280820

Foundation courses
Helping you to get started quickly with Snap XMP or enhance your expertise with our foundation courses. These are designed to equip you with the essential skills in questionnaire design and results analysis.

Snap XMP Online
Snap XMP Online Introduction
Giving new users an overview of the survey process. You’ll learn how to design engaging surveys and forms, and how to collect and analyse data using our online survey management system.
2 hours

Snap XMP Desktop
Questionnaire Design
This course teaches you to design questionnaires, use a question library, set up answer validation, and apply routing. You’ll also learn how to upload surveys, collect responses, and generate reports.
4.5 hours

Snap XMP Desktop
Analysing Results
This course covers top-level analysis, cross tabs, and other tables. You’ll learn how to create charts, apply filters, generate word clouds, analyse free text, combine answers, and calculate mean scores.
4.5 hours
Further learning
These courses cover a range of topics outside the scope of our foundation courses. We recommend these for more experienced users or those who have completed the relevant foundation training courses.
Smart Reporting
This course teaches you to work with dynamic data, perform benchmarking, and conduct conditional analysis. You’ll also learn how to build and share multiple reports online.
4.5 hours
Snap XMP Offline Interviewer and Participants
Used to gather data when out in the field or in locations where a mobile signal is patchy or non-existent, we look at the setup of the app and how to add a list of known participants.
1 hours
Screenouts and Quotas
Where access to your survey needs limiting or restricting based upon respondent type, screenouts and quotas are a simple way of ensuring these limits are not exceeded.
1 hours
GDPR
GDPR has a big impact upon the way surveys and projects are run and maintained. From data collection, to data processing, the storage and deletion of data, we will look at various scenarios to help you along the way.
1 hours
Snap XMP Online Participants: Invites and Reminders
Scheduling targeted email invitations and reminders makes the running of projects more efficient and helps to improve response rates.
1 hours
Branded Templates and SurveyPaks
Use Templates and SurveyPaks to enable the quick creation of branded surveys and forms that use your organisations standardised terminology, questions and statements.
1 hours
Weighting and Rim Weighting
Supplementing learning from our Results Analysis course, we use weights to first balance our sample for one variable, leading on to multiple variables using rim weighting.
1 hours
Filtering Expressions for Data Analysis
Learn how to use filter expressions to analyse a subset of your response data. The course will look at ways of isolating your data set using various expressions and syntax.
1 hours
Consultancy and tailored training
Survey Consultancy
If there’s a specific aspect of Snap XMP you’d like to explore further, or if you’re seeking a faster way to accomplish tasks, consider a consultancy session with one of our experts.
Company tailored day
If you have a number of colleagues that would like to elevate their knowledge of Snap XMP, we can build a customised day of training to suit your needs. This includes both the content as well as the time and date we run the course.
You’re in good hands
“This has been the second training I have received with the same trainer and he has been excellent. This has been the best training I have received on any topic. With my job I often have training, but your training is second to none!”
Heulwen O’callaghan
“I just wanted to follow up on the challenge we faced last week with the survey. Thank you very much for your support by arranging your trainer to assist with this. He certainly excelled himself and his input was fantastic.”
Dr Axel Klenert, Service Science
“The trainer was very friendly, helpful, and his knowledge was excellent. He talked through all aspects in a detailed way, and allowed us to try for ourselves which helped with the learning.”
Matt Clark, South Yorkshire Police

Snap XMP training resources
We have many resources in our Support hub to help you along the way. This includes tutorials on creating scannable paper surveys, plus using our offline interviewing app to collect responses in the field.