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Snap Survey Software

Customers choose Snap Survey Software because…

It’s easy to create, manage and analyze online, paper, PDA, Kiosk and phone surveys – all in one comprehensive software package. Whether you are a research professional, involved in clinical audit or you run ad hoc surveys because you want to find out more about employees, patients, citizens, clients, students, customers - Snap will help you to deliver results.

You choose which types of survey and how you want to manage them - we tailor the package to suit you.

Online surveys

Over 70% of our customers are already doing online surveys. Online surveys are quick and easy to deploy. However, it is important to ensure that your surveys look professional. In Snap, you can include images, multimedia and a range of different visual questions (controls) such as slider bars and image maps to deliver engaging surveys that really can increase response rates. Robust analysis and reporting also enable you to get the most from your data.

Snap supports all languages. Questionnaires and reports are formatted automatically for languages read from right to left. We also have a translation service to help you.
Routing, randomization, text substitution (piping), save and resume all help to deliver a better respondent experience.
It is simple to include multimedia, image maps, star rating questions and calendars to engage respondents more effectively.
Respondent management tools make the recruitment process easy - automated invitations and reminders, quota controls, triggered alerts and pre-seeding from a database.
Snap offers an array of powerful analytical tools and real-time reporting.
Host web surveys using our secure Snap WebHost subscription service or on your own server.
Custom branded URL's are available, either partly or fully tailored for your organisation's survey links.
Snap can handle multi-mode surveys - run surveys in any combination of formats including web, paper, PDA and phone.

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Paper surveys

If you are targeting harder to reach communities paper surveys often provide the best solution. In some cases paper surveys can prove more effective than web surveys in delivering responses and when used in combination web and paper surveys work well together to increase response rates. Snap Survey Software gives you the flexibility to find out what works best for you!

Designing professional looking questionnaires is easy. Tailoring options include images, column layouts, colors and fonts.
Snap supports all languages. Questionnaires and reports can also be automatically formatted to be read from right to left.
Data entry is a breeze when you add our scanning or data entry modules. Find out more about scanning with Snap.
Snap offers an array of powerful analytical tools and reporting.

Got questions or want to know more?

PDA and kiosk surveys

PDAs or Personal Digital Assistants (Palmtop computers) are deployed for fieldwork. Data from questionnaires can be quickly delivered from the field via email or downloaded as a file from each device for analysis. PDAs are also used widely in the health sector making it easier to capture survey or audit data on the move.

Kiosks are often used by visitor attractions and in airports and other travel hubs to capture customer feedback in real-time. Kiosks can deliver a multi-media experience in a similar way to web surveys, capturing attention and engaging respondents.

Snap Survey Software includes design templates suitable for PDAs, UMPCs, Tablets, Kiosks and Laptops.
Incorporate routing, text substitution, code masking and pattern validation.
Enable exclusive responses and minimum and maximum number of responses.
Use calculated values within the questionnaire (Derived variables) to manage dynamic text substitution, routing and answer masks.
Allow respondents to choose their language
Kiosk questionnaires include auto-reset to start of survey after a pre-determined period of non-activity, and auto-submission of partial and complete responses.
Interviewers can work locally or remotely. Responses can be downloaded directly into Snap using synchronization, via a USB stick or e-mail.

Got questions or want to know more?

Phone surveys

Snap enables you to undertake multi-station telephone surveys. Results can be collated at a central source to monitor quotas or to produce interim results at any stage.

Features include

Quota control
Question rotation
Code rotation
Must answer option
Interviewer statistics / paradata

Got questions or want to know more?