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September 2010

This month:

  • Worksheet 65: Working with rating scale questions
  • Custom branded URL's
  • Social media research and online surveys seminar report
  • Continuous reporting case study

Worksheet 65: Working with rating scale questionsSnap WebHost

One of the most useful forms of question is a rating scale, where you ask people to mark how satisfied they were with an item or a service. You can then analyse the answers to these questions to see if people are generally satisfied or dissatisfied, so you are more able to judge where to put the effort in to improve what you offer.

» View this worksheet | » View all worksheets

Custom branded URL’s are now available

If you were on holiday and missed this news item last month, (we've already had a great deal of interest!) here is more information about what is available and how to arrange custom URL’s for your surveys » Click here for details

UK Update Snap WebHost

Social media research and online surveys seminars

In 2010 so far, we have run free Snap seminars in Basingstoke, London, Liverpool and Edinburgh. This autumn we will be in Leeds & Bristol in October, finishing off with a big 2 day seminar in London on 16 & 18 November.

If you would like to see a summary of the event presentations so far and delegate comments, we have put together a
» Seminars report

Snap WebHostNow booking …

If you would like to find out more about the agendas and register for the free Leeds seminar on 5 October at the West Yorkshire Playhouse, and Armada House central Bristol on 27 October » Register for these free seminars

 

 

Snap WebHost

Continuous reporting and benchmarking – case study

Last month we told you about the continuous reporting capability that customers can now take advantage of. We set up the reporting for you and supply it to you in Snap or we can manage the whole reporting process for you.

See how continuous reporting and benchmarking are being used as part of a bigger solution we have delivered for The Research Box and BH & HPA » Find out more

Snap WebHost

Snap supports local health events

Kingston Hospital NHS Trust holds an annual Audit Seminar, which is now in its 8th year. Around 100 internal staff and NHS colleagues from other local health organisations attended the event on 8 July, which was opened by the Trust’s Medical Director. Snap provided the prize money for the poster competition runner-up award, which went to the Palliative Care Team » Read more

Ready for take-off

Despite the weather, the team had a great time at the Bristol Balloon Fiesta in August. Snap's balloon was the subject of a TV news item! Click through to YouTube to see the Snap team and our balloon.

» See Snap's balloon take off at the Bristol Balloon Fiesta 2010 (opens in a new window)

 

US Update

Better Business Bureau online certification BBB accreditation

Snap Surveys has achieved Better Business Bureau Online Accreditation (BBBOnLine). The mission of BBBOnLine is to promote trust and confidence on the internet. Snap Surveys has confirmed its adherence to the BBB Code of Business Practices, including its online standard. This accreditation permits Snap Surveys to display the BBB Accredited Business Seal, which confirms that Snap Surveys has been accredited by the BBB of New Hampshire. Only businesses that meet and maintain strict standards for membership are invited to join the BBB, stay in the BBB, and display the BBB seal

To learn more about BBBOnLine Accreditation, visit their website at www.bbb.org

Snap in the community Children's Literacy Foundation

July was National Make a Difference to a Child Month. To celebrate this occasion, Snap Surveys donated children’s books to the Children’s Literacy Foundation. In total, Snap Surveys collected an astounding 180 children’s books donated by Snap employees and local businesses surrounding the Snap community throughout the month of July. By donating books, we are helping to support the Children’s Literacy Foundation and the children of New Hampshire and Vermont to improve their proficiency in reading and writing.

To learn more about the Children’s Literacy Foundation, visit their website at www.clifonline.org

 

GSA schedule

Snap Surveys is in the process of becoming GSA Schedule contractors! GSA awards contracts to responsible companies offering commercial items, at fair and reasonable prices, that fall within the generic descriptions in the GSA Schedule Solicitations. » View GSA Schedule Solicitations