Housing Services
Tenant Surveys
In Local Government and Housing Associations in the UK, there has been an increase in tenant consultation. With many Councils considering Large Scale Voluntary Transfer Schemes (LSVTs) to not-for-profit housing associations, tenants are being asked for their views.
Citizens panels, newsletters, meetings, door-to-door visits and tenant surveys, are being used to ensure that tenants views are heard on everything from heating costs, to repairs and nuisance neighbours, and that in the event of a stock transfer, tenants fully understand what is involved before reaching a decision.
Of all the methods, tenant surveys are perhaps one of the simplest, but most effective. Increasingly housing associations are using Snap Survey Software to make the survey task easier.
Snap Survey Software
Snap handles all the steps in the survey process from questionnaire design and publication to data entry and analysis. With Snap you can use a broad range of methods to distribute your surveys and collect your data, from paper questionnaires, to PDAs for door-to-door interviewing and scanning for large volume surveys.
With Snap's cross-tabulation you can identify groups of tenants with specific requirements and issues. By using Snap to conduct an annual survey you can monitor tenant satisfaction and improve facilities and services in the long term. Read More
SurveyShop Research Services
Already many housing associations are using Snap for their surveys, however there are occasions when outside help may be required. Snap SurveyShop is a team of dedicated researchers who are experts in questionnaire design, data collation, analysis and report writing. Surveyshop help with all types of Housing Services research including the newest round of STATUS surveys.
Whatever type of survey you are conducting, Snap SurveyShop will ensure that your survey data is of the highest of quality and that your results are delivered to meet your deadline. No matter how large or how small the survey task, SurveyShop can help. Read More