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Multi-channel surveys

Design, distribute, analyse, and report – all in one platform.

Professional woman working on laptop in creative office

What is an all-in-one survey platform?

An all-in-one survey platform lets you create, distribute, and collect data through multiple channels to ensure you can hear every voice.

The data from your channels can then be analysed together in Snap XMP.

The benefits of multi-channel surveys

Here’s why you should choose a platform that lets you run surveys through any channel.

  • Comprehensive Insights: Get a complete picture of your audience’s feedback.
  • Data Consistency: Standardised data formats across channels make analysis easier and more reliable.
  • Reduced Manual Work: Automates data integration – no need to collect data from multiple sources yourself.
  • Efficiency: Centralised management saves time in survey design, distribution, and reporting.
  • Cost-Effective: Invest in one survey platform that can handle everything for you.
  • Better Respondent Experience: Let participants choose which way they respond.

Multi-channel surveys mean a streamlined, integrated approach to gathering feedback from all possible avenues.

A woman carrying out a street survey holding a clipboard talking to an elderly woman.

Why do paper surveys still make sense?

Paper surveys can be used to reach anyone, anywhere, with no reliance on technology.

  • Hear every voice
  • Reach seldom-heard groups
  • Can be scanned into survey platforms
  • Ready to be analysed after online integration
  • Cost effective

Online Surveys with the power of Snap XMP

Create fully customised surveys with complete control over design, distribution, and analysis.

  • Engaging Survey Design, Distribution, Analysis, & Reporting
  • Sophisticated features like Piping, Rim Weighting
  • Share links through social media, SMS, email, QR code
  • Fully secure – ISO 27001 and Cyber Essentials Plus certified
  • Trusted by worldwide brands like BBC, NHS, US Department of Justice
Woman using smartphone with graphics of survey processes around her from a mobile survey to reports
Smartphone showing a customer feedback survey.

Offline surveys that capture every voice

Reach people anywhere with Snap XMP Offline Interviewer app and kiosk-ready surveys.

  • Secure app that lets you get online feedback without a steady connection
  • Automatically syncs data when you’re back online
  • Run Snap XMP surveys on kiosks
  • Encourages quick and easy feedback in the field
  • Secure surveys whatever the method

Let our Projects Team carry the load

We have an expert in-house team on hand to help with any aspect of your project – including manual data entry. By letting us input your paper surveys into Snap XMP, it’s much easier to manage your data and make use of our powerful reporting tools!