New Worksheet: Show Survey Questions Using Clickable Images

Access our helpful new worksheet to learn how you can show survey questions using clickable images

clickable image question2Engage respondents and increase response rates by using clickable images instead of the usual check boxes.

You can make your questions more appealing by using interactive designs. Snap Survey Software allows you to present coded questions as clickable images. Continue reading

Free Interactive Tutorial: Viewing, Interpreting, Customizing Prebuilt Survey Reports

Access our free interactive tutorial that will walk you through the viewing, interpreting, and customizing the prebuilt Questionnaire and Summary Reports using Snap Survey Software.

Default questionnnaire and summery reports2Could you be making more use of the standard reports, or would you like to learn the basics of building complex reports in Snap Survey Software? We have developed this interactive tutorial for you to learn at your own pace, in your own time. Our latest tutorial will guide you through the use how to view, interpret and customize prebuilt Questionnaire and Summary Reports. Continue reading

Things To Come: Snap Surveys in 2016

Happy New Year from all of us at Snap Surveys!

As 2015 draws to a close, we would like to take this moment to thank all of our customers and followers for a great year, and we look forward to offering you new and exciting products and services throughout 2016.

It’s hard to believe that 2015 is coming to a close, but we are excited for what 2016 will bring.

Stay tuned for a special announcement in 2016, which will bring new and enhanced features for advanced survey design, feedback management, analysis, and reporting.

A reminder to customers: All Snap Surveys offices will be closed on Friday, January 1.

If you haven’t yet, update now to the latest Snap Survey Software release, 11.15.

View Version Release Notes and Update

Customers with an active Snap Plus maintenance agreement receive upgrades free of charge on release.

Happy Holidays Greeting From Snap Surveys

Seasons greetings 2015

Happy Holidays from our Snap Surveys family to yours

All of us at Snap Surveys would like to extend happy holiday wishes to you and yours. Enjoy this very special time with family and friends.

A reminder to our great customers that our offices will be closed:

  • Thursday, December 24th
  • Friday, December 25th

We look forward to speaking with you when we return on Monday, December 28th.

UK Office: Call 020 7747 8900 | Email:

US Office: Call 603 610 8700 | Email:

Seasons greetings 2015_banner

Free Interactive Tutorial: Questionnaire Properties – Essential Options for Every Survey

Access our free interactive tutorial that will walk you through the use of Questionnaire Properties in Snap Survey Software

Questionnaire propertiesUse this interactive tutorial to learn at your own pace, in your own time. Our latest interactive tutorial will guide you through the use of Questionnaire Properties and the settings that define the key characteristics of your survey.

Get a complete overview of the settings that define the behavior and appearance of your questionnaire, including; selecting and customizing navigation buttons, recording information about individual survey completions, and sending automated alerts when a specific answer is given. Continue reading

Helpful Worksheet: Show Rating Scale Responses as a Percent Positive Bar Chart

Access our helpful worksheet to learn how you can show rating scale responses as a percent positive bar chart (including an average overall rating)

Percent postive bar chartMost surveys include a question grid, but how do you analyze the responses? A percent positive bar chart is the perfect way to summarize responses and quickly identify where you’re doing well, and where there is room for improvement.

There are several ways to display the data from ratings questions. We have created a new helpful worksheet that explains how you can analyze responses by showing rating scale responses as a percent positive bar chart in Snap Survey Software. Continue reading

Survey Design Tips from

Explore some useful survey design tips from the expert at

online-surveys-devices-overlappedAs market researchers or those that are new to the field, we are always looking for much needed tips for better survey design with the ultimate goal of increasing respondent engagement and survey response rates.

Zontziry Johnson of, an expert in the field of survey design and market research, uses her blog as a way to discuss the evolution taking place in the market research industry with new technologies, evolving methodologies, and a growing field of DIY researchers. Zontziry recently discussed the fact that writing surveys is a difficult thing to do and has developed a series of blog posts with tips for writing better surveys (below). Take a look at her informative posts. Continue reading

Survey Software Resources – A Complete Customer Support Hub

Visit the new Snap Support Hub and learn about Snap Survey Software through a vast collection of resources & information

Support Hub DescripTake a peek at the all new Snap Support Hub. All of the valuable resources have been organized by subject to make it easier for Snap Survey Software users to find the information they need, when they need it.

View many helpful resources, including: interactive tutorials, video guides, worksheets, blog articles, webinar recordings, online user help guide, installation instructions, and access to the user forum – all in one central location. Continue reading

Reach New Prospects as a Snap Surveys Research Partner

As a Market Researcher or Research Consultant using Snap Survey Software, we invite you to join the Snap Surveys Research Partners program.

What does this mean?

Your organization will be listed on the Snap Surveys website under the Snap Surveys Research Partner Directory, along with a detailed description of the services you offer. Our website attracts over 7,000 unique visits every day from people interested in surveys and market research – each one a potential customer for your business.  Continue reading

Introduction to Survey Reports in the New Snap Support Hub

Learn more about developing advanced survey reports with the help of the new Snap Support Hub

Smart-Report-Snap-SurveysSnap Surveys’ automated Summary and Questionnaire reports give you detailed insights just when you need them. Learn how to view and modify the standard reports, and also how to begin building your own advanced reports.

In the all new Snap Support Hub, you’ll have access to helpful materials:

  1. Webinars
  2. Worksheets
  3. Snap help
  4. Training and consultancy

Learn more about developing advanced reports using Snap Survey Software.

Visit the Snap Support Hub