What inspired us to develop a GDPR compliance tool for survey authors
Some cookie alert and privacy messages seem a little more sophisticated than before but, in many respects, the new GDPR world doesn’t feel much different to the pre-GDPR world right now. A friend recently suggested that the GDPR is the Twenty-teens (“Tweenies”?) equivalent of the Millennium bug, i.e. a monumental amount of preparation and fuss then nothing happened! Continue reading
Question: How do I view a results summary?
Snap Questionnaire and Summary Reports give a detailed summary of all survey results, and may provide all the details you need to make informed decisions. But did you know they can be modified and filtered to produce customized reports for each reader? Produce reports for an individual or region, or a department or team, for example.
View our helpful tutorial where you’ll learn how to:
- View the default Questionnaire and Summary Reports
- Customize the layout and content of the reports
- Add filters to tailor the report for specific readers
View tutorial on how to view and customize results
Backup surveys using archive and restore
Creating a backup of your survey work protects against accidental loss or damage to your survey files, and means you can revert to earlier versions of your survey, if needed. This interactive tutorial takes a detailed look at how to archive and restore survey files.
Find out more and view the tutorial
Snap Surveys Ranked in Capterra’s Top 20 Most Popular Survey Software Report
We’re pleased to announce that Snap Surveys ranks 15th in Capterra’s Top 20 Most Popular Survey Software report. With more than 250 survey software providers listed on Capterra.com – a free service for professionals looking for business software solutions – we’re proud and humbled to be named in the Top 20.
“Snap Surveys was listed in Capterra’s Top 20 Survey Software report, an infographic listing that is determined by an algorithm combining social presence, the number of users as well the number of customers,” said Rachel Wille Senior Product Research Analyst at Capterra, an online survey software reviews site. “Snap Surveys, a survey software solution based in the UK [with offices in the UK and US], ranked 15th in part because of their strong social media presence.”
Access the Full Capterra Report
Capture accurate feedback, make better decisions with Snap Survey Software
Watch our latest video where you can view how Snap Surveys provides professional survey software, expert solutions & services. Create interactive and engaging surveys in any survey mode, including online, mobile, and paper surveys. Design, distribute, and analyze questionnaires, in any language, including right to left languages. Continue reading
QR codes may seem like yesterday’s news, but they are still holding strong for surveys
QR codes seemed to be everywhere a few years ago, right? The truth is, these 2D mobile barcodes are still being used by consumers to access coupons, download mobile apps, view product information, watch promotional videos, and more. But, more importantly – at least in our opinion – if you’ve “moved on” from QR Codes, you’re abandoning a very useful tool for surveys.
You might think that a QR code is dated technology; however, they are still holding strong when placed on a paper survey. Placing a QR code on a paper survey is an effective means for reaching more respondents, and increasing response rates. The QR code can direct a respondent to an online version of your survey, for immediate completion. Respondents can quickly scan the QR code with their Smartphone and easily access a mobile optimized version of your online survey, ready for immediate completion. Continue reading
Learn how to insert a clickable link into your online survey
You can turn any text, anywhere in your Snap online survey, into a clickable link so you can direct participants to a website or to a file hosted on another site. Click below to find out how.
Find out more in Snap Help
What are the top 10 most visited blog posts on the Snap Surveys blog?
From information on different types of research methods and the benefits of survey research, to the importance of increasing response rates and collecting quality feedback – our Snap Surveys blog provides a wealth of knowledge.
Here are the top 10 most popular blogs posts:
Difference Between Qualitative Research vs. Quantitative Research
5 Examples of Survey Demographic Questions
7 Most Common Mistakes in Customer Feedback, #3 Using Only One Channel
5 Reasons Why Feedback is Important
Advantages and Disadvantages of Face-to-Face Data Collection Continue reading
Share real-time survey results online with clients and colleagues
Give clients, colleagues, and key stakeholders 24/7 access to real-time and personalized survey results. Set permissions to view specific analysis and reports, and create new analysis on the fly.
In this short tutorial you’ll learn how to:
- Create an Analysis Associate account
- Specify which surveys are available
- Configure reports to the unique perspective of the reader
You can find out more about sharing real-time results in this new interactive tutorial.
Find out more and view the tutorial
Available now! Update now to build 11.19 to get 3 great new features in Snap Survey Software.
Incorporating a whole host of great new features, build 11.19 is now available to download from the Support Hub. New features include:
- Collect handwritten replies using the touch screen
- Set a limit on the time available for participants to complete a survey page
- Send automated email alerts from offline surveys
Find out what else is in build 11.19. Continue reading