Best practice for handling sensitive data

In light of Mental Health Awareness month, which is observed every May, we’ve put together an overview of some best practices when it comes to handling sensitive data gathered in patient surveys, staff surveys, and other health related questionnaires.

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How to Share Online Survey Results

Before you create a survey, collect data, and start to analyze it, it’s important to consider the best way to share online survey results with your audience. Whether you’re keeping respondents informed, reporting to management and other stakeholders, or you’re conducting research on behalf of a client, the best method for sharing survey results will depend on the audience and what they’re going to do with the information.

With an online survey you can set up email alerts for responses, create analysis and reports to share, or set up accounts for your audience to log in and see live survey information with tailored reports.

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GDPR compliant surveys: Storing personal data

It’s all too easy to create a survey, collect responses, produce reports, and then move on to the next survey. But under the General Data Protection Regulation (GDPR), there’s a spotlight on how long personal data can be kept for.

GDPR and personal data

The GDPR mandates that data should be deleted or anonymized once it is no longer needed for the purpose for which it was collected. This means that when you complete a research project, you should assess how long you need to keep the personal data relating to it, and anonymize or delete that data at the end of that period.

GDPR compliant data retention considerations

To help you comply with the GDPR rules when you are undertaking a survey project, we’ve outlined these data retention considerations:
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Including a Consent Question in a Survey

As part of the General Data Protection Regulation (GDPR), all organizations must have a documented, lawful basis for processing personal data.

If you decide to use consent as the basis for collecting and processing survey response data, you will need to provide potential respondents with the relevant information so that they can give informed consent before proceeding with a survey.

How to include a consent question in your survey

One of the simplest ways to obtain a respondent’s informed consent to collect and process their personal data is by including a specific question at the start of a survey. There are a few things to consider when adding a consent question to your survey: Continue reading

Anonymizing Data After Survey Completion

Learn how to anonymize data after your survey has been completed

This method may be particularly useful when you want to work with your survey data, but not in a manner which identifies your respondents.

Snap Survey Software stores respondent data in a file with the survey name and extension .rdf (respondent data file), and replies for each respondent are held in individual records in that file. When you delete the variable that holds the personal information from the survey file (.mdf), the details remain in the data file. It is possible to remove the personal data entirely.

We’ve create a helpful worksheet to walk you through the following steps: Continue reading

Anonymization of Respondent Data in Online Surveys

Learn how to anonymize survey respondent data, but successfully track completion

We’ve create a helpful worksheet to get you started. We’ll walk you through the steps to upload your respondent database to Snap WebHost. From there, you’ll be able to send an email invitation that includes a unique respondent identifier.

You will be unable to match the survey responses to a given respondent.  You can, however, track whether a given respondent has responded and if not, send them reminder emails.

This worksheet is part of our GDPR (General Data Protection Regulation) series of worksheets. The GDPR applies only to personal data. The obligations under the GDPR do not apply to anonymous data. We offer several options to anonymize your surveys, including the option to run anonymous surveys using Snap WebHost. Continue reading

Tip: Use the survey link to seed data into your survey

Use the survey link to seed data into your survey using Snap Survey Software

If you are providing your survey participants with a link to your online survey, you have the option to seed data directly into the variables.

Why might you want to do this? Here are a few examples:

  • You are sending email invites using your own system – the tool will help create the structure of the link.
  • You want to add an identifier (name of a business, location, etc.). This could be used in conjunction with our QR Code Generator.

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FAQ Series: Can I share my survey data with others?

Learn how you can share survey data with others

Give clients, colleagues, and key stakeholders 24/7 access to real-time and personalized survey results. You can set-up individual accounts and set permissions to view specific analysis and reports, and easily create new analysis on-the-fly.

View our helpful tutorial where you’ll learn how to:

  • Create an Analysis Associate account
  • Specify which surveys are available to view
  • Configure reports to the unique perspective of the viewer

View tutorial on how to share survey data

 

Helpful Worksheet: Using Filters to Identify a Subset of Survey Respondents

Access our helpful worksheet to learn how you can use filters to identify a subset of survey respondents

We have created a helpful worksheet that explains how to create a chart filtered by date period, and how to create a list of survey participants who have made comments.

satisfaction-ratingSnap Survey Software filters allow you to limit the data you view, so you can filter the survey respondent data that you use in your analysis. You can filter by:

  • the answers to one or more of the survey questions
  • respondents who did or did not reply to certain questions
  • value of a question response or on data that Snap provides

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Snap Surveys Sponsors the Association of Survey Computing (ASC) Conference

Come to the Association of Survey Computing (ASC) Conference and learn how to “unleash the power of data.”

ASC Conference 2014 - Snap SurveysSnap Surveys is delighted to sponsor the next Association of Survey Computing (ASC) Conference, entitled “Making connections: unleashing the power of data”, which takes place on Friday, September 26, 2014 at Imperial College, London.

In attendance are some influential speakers, including the ONS and Blue Ocean market intelligence who will join the discussion on how different sources of data are being mashed together to add value and reveal useful hidden relationships.  Continue reading