Tip: Use the survey link to seed data into your survey

Use the survey link to seed data into your survey using Snap Survey Software

If you are providing your survey participants with a link to your online survey, you have the option to seed data directly into the variables.

Why might you want to do this? Here are a few examples:

  • You are sending email invites using your own system – the tool will help create the structure of the link.
  • You want to add an identifier (name of a business, location, etc.). This could be used in conjunction with our QR Code Generator.

Learn more

 

FAQ Series: Can I share my survey data with others?

Learn how you can share survey data with others

Give clients, colleagues, and key stakeholders 24/7 access to real-time and personalized survey results. You can set-up individual accounts and set permissions to view specific analysis and reports, and easily create new analysis on-the-fly.

View our helpful tutorial where you’ll learn how to:

  • Create an Analysis Associate account
  • Specify which surveys are available to view
  • Configure reports to the unique perspective of the viewer

View tutorial on how to share survey data

Watch again: Using Chart Styles in Snap Webinar

Did you miss our webinar? We’ve got a recording for you.

croc-rock_charts-webinarFor anyone that missed our ‘Using Chart styles in Snap Survey Software’ webinar or for those who would like to watch it again, the recording is now available in the Snap Support Hub.

You can also download the webinar resources, including a survey containing an example of every possible analysis style in Snap. Continue reading

Webinar: Transform and Recategorize Survey Data with Derived Variables

View a helpful free webinar on how to transform and recategorize survey data with derived variables  in Snap Survey Software

In this very informative webinar, knowledgeable Snap Survey Software trainers, Marc Ellison and Jay Arbelo, take a detailed look at derived variables – the key to transforming your survey data into meaningful analysis. You will learn how to use derived variables to recategorize and transform survey data into new variable types, for example: combine categories within a multiple-choice variable, and convert numeric, date & time, and literal data into categories.

This webinar covers:

  • Analyzing open questions & recording questions using a derived variable
  • Performing calculations using a derived variable
  • Q&A session

View Webinar

Find our more about derived variables in the all new Snap Support Hub

Helpful Worksheet: Using Filters to Identify a Subset of Survey Respondents

Access our helpful worksheet to learn how you can use filters to identify a subset of survey respondents

We have created a helpful worksheet that explains how to create a chart filtered by date period, and how to create a list of survey participants who have made comments.

satisfaction-ratingSnap Survey Software filters allow you to limit the data you view, so you can filter the survey respondent data that you use in your analysis. You can filter by:

  • the answers to one or more of the survey questions
  • respondents who did or did not reply to certain questions
  • value of a question response or on data that Snap provides

Continue reading

Snap Surveys Sponsors the Association of Survey Computing (ASC) Conference

Come to the Association of Survey Computing (ASC) Conference and learn how to “unleash the power of data.”

ASC Conference 2014 - Snap SurveysSnap Surveys is delighted to sponsor the next Association of Survey Computing (ASC) Conference, entitled “Making connections: unleashing the power of data”, which takes place on Friday, September 26, 2014 at Imperial College, London.

In attendance are some influential speakers, including the ONS and Blue Ocean market intelligence who will join the discussion on how different sources of data are being mashed together to add value and reveal useful hidden relationships.  Continue reading

How Secure is Your Online Survey Data?

When it comes to your online survey data and distribution, are you aware of how secure it is?

What happens to your online survey data? Is it safe? Is it secure? Is it private? Fortunately, for Snap Survey Software users, the answer is yes. Your survey data is safe, secure, and private.

Secure Online Surveys

Many companies may say your online data is secure, but saying your data is secure and actually putting those standards into practice are two different things.survey-software-security

Snap Surveys understand that data location is a very important consideration. We emphasize our obligation to provide all of our customers worldwide with survey software and services that conform to the best available security, accessibility, and professional guidelines. That’s why we are proud to be independently audited and certified by Bureau Veritas as being compliant with ISO 27001, the internationally recognized gold standard for information security systems. By storing your data in a first-rate security infrastructure, Snap Surveys offers customers peace of mind. Thousands of customers trust Snap Surveys with their surveys and survey data.

Snap WebHost is the online questionnaire delivery, analysis, and reporting service operated by Snap Surveys. Security levels are maintained both for the service itself, for the platform it is running on, and for the backup and support services behind it. As an alternative to our online subscription service, you can also run Snap WebHost on your own servers. A growing number of our customers are choosing this option as it offers complete control over their surveys and data. Continue reading

Make Data Work for Your Organization

Utilize advanced features in Snap Survey Software and customized feedback and reporting solutions to make data work for your organization

Snap-Smart-ReportingPoorly designed and executed questionnaires reflect badly on your organization and can skew results. Snap Surveys’ experience in market research combined with advanced functionality in Snap Survey Software means your questionnaires will look great and deliver high response rates. Using a range of survey methods can also help to increase response rates. Snap Survey Software can deliver online, paper, mobile, and kiosk questionnaires, in any language.

Aside from survey software, Snap Surveys also offers customized feedback and reporting solutions that really standout. In particular, we pride ourselves in the delivery of advanced analysis and reporting. Snap’s Smart Reporting functionality gives you the reporting edge making it easy to share information vital to the management of your organization, and a potential revenue generation opportunity. Continue reading

Tech Support Tip: Easier Collection of Open Ended Survey Replies

Tech Support Tip: Easier Collection of Open Ended Survey Replies

As a Snap Survey Software user, you know there are many powerful features. Here is another tip we’d like to pass on to our users.

Publish-questionnaire-window-survey-softwareSome questions require respondents to enter responses in detail in an open ended box (comment question box). Previously, when data lengths were applied and the box size was more than one row in size, the data length would essentially be ignored.  Respondents were able to enter more characters than the data length set, but when the data was imported it would be truncated to meet the data length. To resolve that issue the Auto-Extend on import feature was added in Data Entry Tailoring.

Learn more about Auto-Extend on import in Snap Online Help.

Now, when a data length is set and the box size is greater than one row, you can still ensure that the data length will in fact be followed.  The Limit the length of multi-line responses setting found in Questionnaire Properties: Interview section will allow the data length to be followed.

Learn more about limiting the length of multi-line responses in Snap Online Help.

open-question-character-countThe new features that have been added regarding the data length are the Character Counters.  You can insert these into the Footnote of open ended questions to allow the respondents to know how many characters they have remaining, the total available, and/or the total they have used.  These can be inserted through Font (2nd dropdown) > Insert… > Response Property.

Learn more about Character Counters in Snap Online Help.

Your Survey Data is Safe and Secure. In Response to HeartBleed.

Rest assured that your survey data is safe and secure with Snap Surveys

ISO27001-survey-softwareOn April 7th, a new web server vulnerability named HeartBleed was made public, which affects up to 66% of all secured web services. This makes it possible for an attacker to gain confidential information on web traffic. You can rest assured that your data is safe and secure with Snap Surveys.

Because of the types of systems Snap Surveys uses to provide our web services, none of our services are (or have ever been) vulnerable to this attack.

We’re proud to be one of the few organizations compliant with ISO27001, the highest possible standard for information security. View more information on Snap Surveys security.

Further information on the HeartBleed bug can be found at http://heartbleed.com.

Trending: #heartbleed