Press Release: Snap Survey Software Now Available Through MRDC Software in Asia Pacific

Snap Survey Software is now available to the Asia Pacific market through MRDC Software

Bristol, U.K. and Portsmouth, NH, U.S. – Snap Surveys, creator of Snap Survey Software, has announced an agreement with MRDC Software as an approved reselling agent of Snap Survey Software in the Asia Pacific market.

Over the past 35 years, Snap Surveys’ products, solutions, and services have established them as a leading brand in the survey software market across Europe and North America for organizations wishing to conduct advanced survey research via online surveys that are adaptable to any screen size; paper surveys with optional scanning capabilities; and mobile surveys, including on handheld mobile devices, tablets, and on freestanding kiosks. The software comes complete with built-in advanced analysis capability and reporting options for easy distribution. Continue reading

Introducing the New Snap Surveys Support Hub

The new Snap Support Hub contains a collection of indispensable resources & information

Support Hub DescripView the all new Snap Support Hub. All valuable resources have been organized by subject to make it easier for Snap Survey Software users to find the information they need, when they need it. View a wealth of resources, including: interactive tutorials, video guides, worksheets, blog articles, webinar recordings, user forum, online user help guide, and installation instructions – all in one central location. Continue reading

New Smart Reporting and Paper Survey Scanning Features

Take a look at the new features for Smart Reports and Paper Survey Scanning available in Snap Survey Software Version 11.12

Snap-auto-updateSnap Survey Software Version 11.12 includes a host of improvements to make it easier to create Smart Reports, including the option to select multiple report instructions for copy, delete, and move.

We’ve also improved recognition of quantity fields in scanning, and added the option to scan paper surveys from pdf files.

Update to the latest version today!

View Version Release Notes and Update

Webinar: Hints and Tips for Creating Better Questionnaires

Watch our webinar recording at your own pace to learn some great hints & tips for creating better questionnaires

The look and feel of your survey can really make a difference. Watch Snap Surveys training consultant Marc Ellison as he adds consistent branding and survey logic to a client questionnaire in this helpful webinar recording. You’ll also get advice on how to lay out surveys clearly, and learn techniques to help you create surveys more efficiently.hints tips webinar

This ‘hints and tips’ webinar recording will help you make your questionnaires look great and work smoothly.

View Webinar

 

Free Interactive Tutorials for Online Surveys, Paper Surveys, and More

View free interactive tutorials in topics ranging from online survey management, paper survey scanning, and more

Scanning-tutorialSnap Surveys free interactive tutorials are the perfect way to learn about survey topics at your own pace and in your own time. By simulating the experience of using Snap Survey Software, you can follow the steps and learn as you go – with help and guidance to get you up and running quickly.

Available interactive tutorials include:  Continue reading

Case Study: Nationwide Paper Survey Scanning and Customer Satisfaction Survey

Why did Park Leisure, a nationwide chain of holiday parks, chose paper surveys with scanning for their customer satisfaction survey?

Park Leisure is a nationwide chain of holiday parks. We asked Owner Services Support Manager, Laura Corner, why they chose paper surveys with scanning for their customer satisfaction survey.

scan-paper-surveyWhy did you choose to distribute paper surveys and scan the responses?

“After exploring the numerous options available for our customer satisfaction surveys, we established Snap Survey Software was the program for us. It was good value for money, and most importantly, had the options of paper-based scanning and online surveys, which was great for us as our customer base is extremely varied.”  Continue reading

How Do You Get Survey Respondents to Provide Personal Information?

Personal data security and privacy is a hot topic, especially in today’s data-driven research environment.

anonymous-survey-personal-dataSurvey data is very important and helps businesses and organizations make informed, evidence-based decisions. As a survey researcher, you would like to ask many questions in a survey and collect as much data as possible, but it is becoming increasingly difficult to collect data. You may provide a well-designed survey, but not all respondents have the time or interested in completing your survey. A big issue could be that respondents don’t want to answer questions that ask for personal or sensitive information. If your company is trying to acquire personal information, you need to do so carefully and skillfully. Asking for personal data the wrong way can increase dropout rates dramatically.  Continue reading

Update Now to Version 11.11 of Snap Survey Software

Customers with a current maintenance agreement can update now to version 11.11 of Snap Survey Software for free!

Snap version 11.11 is one of our most customer focused developments ever, and it’s available now, for free to customers with a current maintenance agreement.

We’ve listened closely to your feedback and have developed a range of improvements to paper survey scanning, Smart Reporting, and mobile surveys.

Significantly more accurate scanning for paper surveys

The Snap scanning technology has been completely updated. The result is a more reliable and accurate system delivering significant improvements in the recognition of handwritten,  and pre-printed text.

Improved workflow for Smart Reports

We’ve added a range of new features to enable you to speed up production, and improve the quality of your Smart Reports including a whole report spellchecker, print preview, and new page border options.

Photographic questions for Snap Mobile Anywhere

We’ve added a new photographic question style, so interviewers can submit a photo taken on their Smartphone or tablet in answer to a question.

Here’s how you can you update today 

Continue reading

5 Steps to Better Survey Design, Step 2

Step 2: Think about your target audience

How, when, and to whom is the questionnaire going to be delivered?

multi-mode-surveyWhere are participants likely to be viewing your questionnaire? Will they be on the move, at home, in the office? This should dictate the length of the questionnaire and the type of questions you create.

19% of online surveys are now competed on a Smartphone, tablet, or other mobile device.* The attention span of a participant on a Smartphone is generally going to be shorter than someone using a PC. Different question styles suit different devices. Grid questions, for example, are better on larger screen-sizes than on a Smartphone. Continue reading

Snap Survey Software Training Returns to Scotland

Schedule a Snap Survey Software Training in Edinburgh, Scotland

We are delighted to announce Snap Surveys UK we will be running courses in analysis, reporting, and online surveys at the Edinburgh, Scotland training center starting in September.

To reserve your place, call Lynne at 01454 280820 or email training@snapsurveys.com.

Not in Scotland? No problem. Snap Surveys offers many convenient online training opportunities, as well as training at any of our locations. Whether you are new to Snap Survey Software or an advanced user, we have training opportunities that will meet your needs. Training courses are offered in sessions scheduled at your request, on a day and time that is convenient for you or your team. Training topics include:  Continue reading