Are You Using Survey Software to its Full Potential?

Are you getting the most out of your survey software? Are you aware of all the capabilities? 

In your organization, in any department, survey software can be used to create many different kinds of surveys for internal or external administration. But, are you using all of the many features available in your survey software solution? There are so many capabilities readily available that are often taken for granted. An advanced survey software solution, such as Snap Surveys, is like the Cadillac of survey software tools. It functions like any easy-to-use solution; however, it has so many advanced functions for survey design, multi-mode data collection, data analysis, and reporting that can help you make the most of your survey and results. It’s an all-in-one solution.

Offer your survey audience more by utilizing the many capabilities of your survey software solution. These features have been designed to: increase respondent engagement with format and interactive design features, streamline the administration and data collections processes, easily analyze data, and create simple to advanced reports.  Continue reading

5 Benefits of Online Course Evaluations

What are the 5 benefits of online course evaluations 

algood-course-evaluationTransitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed  the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading

Summer Camp Returns to Snap Surveys!

Snap Summer Camp is back! This year’s 10 free webinars will take place between June 19th and September 12th, 2013 and is open to all UK customers only. US customers, we will announce a US Snap Summer Camp series soon, so stay tuned!

Here is a sample of 3 topics we’ll cover. 

snap-surveys-summer-campDesigning engaging questionnaires to deliver high response rates
Date: Wednesday, June 19, 2013 14:00 – 14:45
Presenter: Steve Bax, Managing Director, Bax Interaction

Explore the key principles behind effective questionnaire design. Steve, a tutor at Cambridge Marketing College, will discuss the latest thinking on how best to engage potential respondents and improve completion rates.

Continue reading

When is the Best Time to Survey New Employees?

When is the best time to survey new employees? The answer may surprise you.  

You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.

It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:

  1. Show potential employees that your company cares about the continued success of the business and its employees, and
  2. Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.

Continue reading

Combine Multiple Choice and Comment Survey Questions into a Grid

Create a grid question with both multi-choice and open comment survey questions

If you are creating an online survey, it is usually best to use dynamic text substitution and routing to adapt your questions to your respondents’ answers. This also means that you can have more flexibility with the width of survey layouts, so they can be used with mobile surveys to optimize the viewable space on mobile devices as well as viewable space on kiosks and computers screens. However, if you are creating a survey that is used both online and on paper, you may wish to combine grid questions in a different way.

Snap Survey Software cannot assume what size screen or size paper you will be using to print your paper survey. Snap also can’t be sure whether questions are going to be visible, because you might add masking or routing, so questions will appear and disappear differently for diverse respondents. As a result, Snap uses percentages of the total area to properly layout your survey questions. This guarantees that the questions will fit in the layout and mode in which you administer your survey to respondents. Continue reading

Snap Survey Software How-to: Scan Paper Surveys

Use Snap Survey Software to scan paper surveys

scan-paper-surveysScanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some businesses prefer manual data entry, or to outsource data entry entirely.

Snap Survey Software is one of the few survey software providers that contain muli-mode survey creation. In other words, the software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For instance, Snap Survey Software users can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete data analysis. Continue reading

Snap Survey Software How-to: Save Your Survey Design as a Template

Learn How-to Save Your Survey Design as a Template

The Style Templates option in Snap Survey Software allows users to either apply a template to a current survey, or to save a customized survey as a template for use in another survey. Saving a customized survey as a template enables a user to quickly and easily produce professional looking questionnaires.

To get users started quickly with using the software, Snap Survey Software contains templates optimized for online surveys, paper surveys, and mobile surveys. Snap also gives users the choice and control over their survey design, giving users the ability to completely customize their survey to their organization. Continue reading

Snap Survey Software How-to: Merge Similar Surveys

How-to: Merge two identically structured surveys using Snap Survey Software 

Merging two identically structured surveys using Snap Survey Software is very simple. It may be required to merge surveys in the following situations:

  • Surveys administered on an annual basis. It may be of interest to analyze trends through two or more years. It would be fairly common for the survey to change slightly from year to year, so those alterations must be taken into account.
  • Surveys on one subject, but with a variety of different focal points.For example, a software company may administer a survey with the same topic and similar questions to software users and another version to non-users.
  • Surveys conducted for different locations or sites. For example, a survey of similar tourist attractions can be administered, but varies between sites because  of the specific facilities available at each site.
  • Surveys conducted using two different interviewing methods. For example, data from an online survey can be merged with data from a paper survey or a mobile survey. Continue reading

Snap Survey Software Online Training Opportunities

We offer several options for survey software training. Schedule an online survey software training today.

Snap Surveys offers online training. Training classes are offered in sessions scheduled at the customer’s request and can be customized to your specific needs. Training topics include the following:

  • Snap Survey Software – Snap Professional
  • Snap for Paper Survey Scanning
  • Snap for Online Surveys
  • Snap for Mobile Surveys
  • Snap WebHost – Online survey management
  • Snap Analysis

Whether it is a satisfaction survey, product survey, employee survey, or classroom evaluation, our professional trainers can provide you with the proper survey software training to make your survey research project a success.

We also offer in-house trainings at any of our office locations, including London, UK, Bristol, UK, and Portsmouth, NH, US. Additionally, we offer onsite training for two or more individuals at your location. Contact use today to discuss your survey software training options. Continue reading

Advantages and Disadvantages of Surveys

What are the Advantages and Disadvantages of Surveys?

Surveys are easy to develop, especially when using the advanced survey software solutions available today. Many researchers are tempted to do much of their data collection online; however, it is not always the preferred mode of data collection, especially if respondents are in hard-to-reach areas. Whether a researcher uses an online survey, mobile survey, paper survey, or a combination of all modes, the mode should depend on the type of study and the demographics of respondents.

Online surveys and mobile surveys tend to be the most cost-effective modes of survey research, yet they may not reach those respondents that can only respond using alternate modes. Results of online surveys and mobile surveys may suffer and differ greatly if important respondents are left out of the research. Hard-to-reach respondents may be easier to reach using more traditional methods such as paper surveys or face-to-face interviews. Continue reading