Effective Communication Through Two-way Feedback

Effective Communication Through Two-way Feedback. It’s a Two-Way Street.

two way streeetWith any person-to-person interaction, there is an opportunity to give feedback. Feedback is important in generating the results that we need to be successful, especially in the workplace where the main objective of feedback is to strengthen progress towards objectives and goals.  This can be achieved by providing genuine constructive and encouraging feedback to the recipient. Continue reading

Feedback Surveys to Improve Management Processes and Practices

Feedback surveys are a great tool to improve internal management processes and practices across your entire business

employee-feedback-surveyBusinesses are constantly evolving and looking for ways to implement changes that improve growth and development.  Employees are an excellent resource for gathering important feedback via internal surveys and forms. Whether a business is large or small, feedback surveys generate important and meaningful data, that businesses can use to make informed business improvements. Feedback surveys are a great tool for businesses to gather representative and relevant data to to drive decision-making, streamline workflows, improve company processes, make data-driven business changes, and much more. Continue reading

Start with Employee Satisfaction, End with Employee Engagement

Organizations need to start with employee satisfaction, but ultimately end with employee engagement

employee-engagementAs mentioned in yesterday’s blog post, 4 Questions to Consider Before Investing in Employee Engagement, employee engagement is a hot topic amongst today’s organizations with a goal of improving performance. That intense interest is now evolving into deeper thinking about company culture. Organizations across the globe are measuring employee satisfaction, and seriously assessing what kind of workplace culture they want and need in order to obtain and retain customers.

The problem is many organizational leaders mistake workforce satisfaction with employee engagement. It’s not enough to measure just satisfaction and happiness. That’s just the start. Employees need the proper mix of satisfaction and engagement.  Continue reading

Available Survey Software Training Opportunites

Enjoy a variety of options for Snap 11 Survey Software trainingSnap-survey-software- trainingSnap Surveys offers a variety of convenient online training opportunities.  Whether you are new to Snap Survey Software or an advanced user, we have training opportunities that will fit your specific requirements. Training courses are offered in sessions scheduled at the your request, on a day and time that is convenient for you or your team. Online training courses can be customized to your specific needs.  We do offer training topics,  including:  Continue reading

Make Use of Survey Software to Create Employee Surveys

Learn about the types of employee surveys you can create with survey software

When designed and administered correctly, employee surveys can be used by any business or organization to solicit invaluable, constructive feedback, and they can function as an effective tool for employee performance management. Businesses can use employee feedback (comments, opinions, behaviors, and suggestions) to create strategic strategies to help improve employee retention, increase productivity, create a cohesive work environment, as well as provide a benchmark to measure continued improvement. Continue reading

Solutions to Traditional Employee Reviews

What are some alternative solutions to traditional employee reviews?

In yesterday’s blog post, Are Traditional Employee Reviews Still Beneficial?, we discussed the issues facing traditional employee reviews. Today, we discuss alternative solutions that organizations can carry out in their employee review process.

The process of traditional employee reviews has many organizations questioning their current review processes. The traditional employee review process is proving to be outdated and filled with inefficiencies. Those inefficiencies include:

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Low Employee Morale Can Impact Organizational Goals

Low Employee Morale Can Impact Organizational Goals

Employee morale is a key element of any company’s culture, and should be closely monitored with employee satisfaction surveys. Workplace morale refers to the attitudes and opinions employees have about their jobs, and is crucial to an organization’s success.Low employee morale can hinder a business from achieving organization-wide goals, and it can also lead to low productivity, increased employee turnover, and loss of profitability. There are several low employee morale signs to be aware of. Any one of these signs can be a direct indicator that employee morale is low and needs work.

When is the Best Time to Survey New Employees?

When is the best time to survey new employees? The answer may surprise you.  

You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.

It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:

  1. Show potential employees that your company cares about the continued success of the business and its employees, and
  2. Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.

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Keep Your Employee Surveys Anonymous

Ensure Anonymity in Your Employee Surveys

Employee surveys can provide invaluable information to any organization and be an effective performance management tool. Uncovering your employees’ opinions and views will allow your organization to take action that will improve employee retention, increase productivity, and provide a benchmark to measure improvement.

The success of your organization depends on the quality of your employees. Many organizations have either prospered or declined solely based on the quality of their workforce. Employees that are pleased with their employment are typically more productive, and therefore work harder and generate a profit for your organization.  Discontent employees, however, have the opposite effect, which can hurt your organization’s overall profit.

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Do Not Lead Respondents Toward Survey Answers

Do not lead your respondents toward specific survey answers

When developing survey questions, be sure not to inadvertently lead respondents to answer a question in a particular way or in favor of a particular option. It is important to give respondents all available response options, however, the question and it’s options should not be worded in a way that influences a respondents’ answers.

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