Snap Survey Software How-to: Customize the Toolbar in an Online Survey

Posted on March 29, 2013 by Snap Survey Software

Learn how to customize the toolbar in an online survey using Snap Survey Software

When you create an online survey for the web using Snap Survey Software, the bottom section of the screen contain action buttons for respondents to move easily through the survey, to the next and previous screens, as well as a logo and a progress bar.

Snap Survey Software provides a nicely designed default toolbar in all online surveys, which looks like this:

You can easily change what appears in this area and customize it to your liking. You can use one of the toolbar designs that the software supplies or create your own.

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Get Attention with 7 Tips to Write Great Email Subject Lines

Posted on March 26, 2013 by Snap Survey Software

Here are 7 Tips for writing great email subject lines for your online survey

As with any online survey invitation sent to a broad sample of respondents, survey researchers face a number of challenges. It is especially challenging to send to respondents who have never heard of your company or are unaware of what you are trying to achieve from your survey research. Challenges include: deliverability, open rates, and conversion rates, with those conversions being the successful completion of your survey. Because of these challenges, it is an essential step in the survey research process to carefully plan an email invitation subject line that gets your respondents’ attention and persuades them to open and complete your online survey.

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Course Evaluation Surveys to Enhance Learning

Posted on December 5, 2012 by Snap Survey Software

Can course evaluation surveys help to enhance learning experiences?

Student course evaluation surveys designed and administered with survey software make it easy for educators to gather insightful and valuable information used to develop strategies to improve the quality of student learning experiences. Course evaluation surveys collect constructive feedback from students, which help educators develop ideas to enhance course content and improve teaching methods. Education administrators, for instance: Department Directors, Deans, or Board of Directors can also use the data from course evaluation surveys together with information from individual peer reviews, student grades, student test scores, and supervisor feedback to make vital organizational changes, additions, or enhancements. Continue reading →

Your Ticket to Survey Software Resources

Posted on November 27, 2012 by Snap Survey Software

Access Several Survey Software Resources

What survey software solution provides a variety of resources? With Snap Survey Software, you can access an abundance of information, from survey design tips to videos and software training opportunities. You can access our online resources to help you make the most of your survey software.

Resources

Videos: Video help and associated worksheets.

Worksheets: Step-by-step guides to getting more from your survey software.

Customer forum: Swap ideas and experiences with other software users. Continue reading →

See What’s to Come in New Snap 11 Survey Software

Posted on October 19, 2012 by Snap Survey Software

Coming soon! Snap 11 Survey Software

We’re adding substantial new analysis and reporting functionality to our survey software, Snap Professional, as well as new survey templates, and charts and graphs. There will also be enhancements to Snap WebHost, our online survey management system, and Snap Mobile Anywhere for advanced mobile surveys.

Starting in late November, we will be running a series of free one hour Snap 11 preview webinars.

Wednesday, November 28th, 15:00 UK GMT | 10:00 AM US EST
Tuesday, December 4th, 10:00 UK GMT (UK / European customers)
Thursday, December 13th, 15:00 UK GMT | 10:00 AM US EST

» Find out more and register for a preview webinar

Customers with a Snap Plus maintenance agreement will receive the upgrades free of charge on release.

Schedule an Online Survey Software Training

Posted on October 15, 2012 by Snap Survey Software

We offer several options for survey software training

Snap Surveys offers online training. Training classes are offered in sessions scheduled at the customer’s request and can be customized to your specific needs. Training topics include the following:

Snap Survey Software – Snap Professional
Snap for Paper Survey Scanning
Snap for Online Surveys
Snap for Mobile Surveys
Snap WebHost – Online survey management
Snap Analysis

Whether it is a satisfaction survey, product survey, classroom evaluation, or an employee survey, our professional trainers can provide you with the proper survey software training and tips to make your survey research project a success.

We also offer in-house trainings at any of our office locations, including London, UK, Bristol, UK, and Portsmouth, NH, US. Additionally, we offer onsite training for two or more individuals at your location. Contact use today to discuss your survey software training options.

>> UK Training or contact us directly at training@snapsurveys.com

>> US Training or contact us directly at ustraining@snapsurveys.com

11 Free Survey Software Webinars Available Now!

Posted on October 1, 2012 by Snap Survey Software

This is your ticket to view 11 free survey software webinars

Over the course of the summer, we ran a series of 11 free webinars concentrating on various functionality and features used in Snap Survey Software. If you missed any sessions, you can watch all available webinars now!

Designing Engaging Online Surveys

Analyzing Satisfaction Survey Questions – Scores and Ratings

Measuring Staff Satisfaction and Employee Engagement

Derived Variables Explained – Calculate Online Survey Data Continue reading →

Free Webinar: Create Mobile Surveys with Online Survey Software

Posted on August 1, 2012 by Snap Survey Software

Learn How to Create Effect Mobile Surveys with Snap Online Survey Software

Please join us on Tuesday, August 7th, 2012 for a free webinar - part of our free Snap Summer Camp 2012 webinar series running from June 14 – September 12, 2012.

Create effective mobile surveys in Snap Survey Software

Tuesday, August 7, 2012

3:15 – 3:45 PM UK / 10:15 AM – 10:45 AM US EST

We welcome you to join us for a free Snap Surveys webinar. Snap Survey Software presents webinar: Create effective mobile surveys in Snap Survey Software

Recent enhancements in Snap Survey Software means that using advanced question styles, such as sliders and image maps, is now easy to implement into mobile surveys. Snap Surveys training consultants, Marc Ellison and Jay Arbelo will show viewers how some of the features in Snap Survey Software can add value and increase mobile survey usability. Continue reading →

Turn Good Customer Service into Great Customer Service

Posted on July 19, 2012 by Snap Survey Software

Tips to Deliver a Better Customer Service Experience

It is not a new revelation that customer service has a tremendous influence on customer satisfaction. In fact, research studies have shown that bad customer service accounts for as much as 70% of all lost customers. Customer Satisfaction is a leading factor to the success of your business. A high level of customer satisfaction will bring you loyal customers, therefore a huge potential for customers to: buy more often; buy with a higher order value / volume; and likely to refer your business to new customers. To measure your buesiness’s level of customer satisfaction, it is important to develop a plan to survey your customers and analyze feedback with the help of advanced online survey software. Using a good online survey software tool is a key component to the entire process. Continue reading →

Recap: Webinar on Analyzing Satisfaction Survey Questions?

Posted on July 5, 2012 by Snap Survey Software

Did you miss our free online surveys webinar on Analyzing Satisfaction Survey Questions? This FREE webinar is part of our Snap Summer Camp 2012 series. If you missed this session, you can watch it here!

Free Webinar: Analyzing Satisfaction Survey Questions – Scores and Rating

Scores are a way of summarizing your survey data for analysis. You can assign a score to each survey question code, and then calculate analyses using the score instead of the code. Scores are generally used for scoring satisfaction survey questions. Positive ratings are given positive values and negative ratings are given negative values. You can then summarize the whole satisfaction by calculating the mean of all the cases to understand whether people are generally satisfied or not – by how high or low the mean is. Continue reading →

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Tag Archives: online survey software