Does Survey Mode Have An Impact On Survey Response Rates?

Does the survey mode you choose have an impact on survey response rates?

survey-respondentsDoes the survey mode you choose to distribute your questionnaire – online survey, mobile survey, paper survey, kiosk survey, or one-on-one interview – have an impact on survey respondents, and ultimately, survey response rates?  How about using a combination of survey modes (i.e. mixed-mode, multiple-mode)? The answer is yes.

It can be very difficult to estimate the level of survey participation as response rates vary depending on a wide variety of factors. For example, survey design, survey length, question wording, and preferred survey mode can all impact response rates.

Let’s focus on survey mode. Your response rates will weigh heavily on your desired audience demographics (age, location, gender, etc.). But, if you take the time to identify these factors, you can take action to improve your response rates by identifying the survey mode(s) that will best reach your audience – giving you more statistically relevant data. Continue reading

New Smart Reporting and Paper Survey Scanning Features

Take a look at the new features for Smart Reports and Paper Survey Scanning available in Snap Survey Software Version 11.12

Snap-auto-updateSnap Survey Software Version 11.12 includes a host of improvements to make it easier to create Smart Reports, including the option to select multiple report instructions for copy, delete, and move.

We’ve also improved recognition of quantity fields in scanning, and added the option to scan paper surveys from pdf files.

Update to the latest version today!

View Version Release Notes and Update

The Great Debate: Paper Surveys vs. Online Surveys

Paper surveys vs. online surveys. What’s your opinion?

multi-mode-survey-softwareSince the rise in popularity of online surveys, the questions still remains, are online surveys better than paper surveys?

Many businesses have shifted some, if not all of their surveys to online platforms, ready for completion on online or mobile devices. For some organizations, however, the decision to shift is a difficult one to make. Some target populations may not be receptive to online surveys, making the transition a difficult decision. Are online surveys superior to paper surveys in terms of both speed and cost-efficiency? The debate between which is more effective continues.

How does each mode of survey research fare in your market? Can your research remain valid if you switch to one mode of survey research, but leave the other behind?  Take into consideration the following factors:  Continue reading

Free Interactive Tutorial: Paper Surveys with Scanning

Access a new online tutorial that walks you through the features of scanning paper surveys with Snap Survey Software

paper-scanning-validation

This new interactive tutorial will guide you through the entire process, including hints and tips to help your scanning project run smoothly. And best of all, it’s a free resource just for you!

Continue reading

Spring Into a Survey Software Training

Spring is in the air and there is no better place to enjoy the beautiful springtime than in New England.

Come visit Snap Surveys US! You can schedule a full or half-day survey software training session at our Portsmouth, NH training facility, and spend some extra time enjoying spring in New Hampshire and Maine. The snow is melting, the birds are chirping, and the tree buds are beginning to grow.

We have many opportunities for survey software training. We run a full range of training sessions in survey design, paper survey scanning, analysis, including our Snap Smart Reporting, and much more. We also offer customized training to help you get even the most complex survey project up and running.  Continue reading

Paper Surveys: Alive and Well!

Paper Surveys may seem like a thing of the past, but they are certainly alive and well. Consider survey software that allows you to conduct all modes of survey research to increase response rates.

Spaper-surveys-survey-softwarenap Surveys customers choose Snap Survey Software because it gives users the flexibility to run surveys in a range of survey modes, including: paper, paper for scanning, online, mobile, tablet, and kiosk. Depending upon your audience and administration limitations, paper surveys can prove more effective than online surveys for collecting feedback.

Administering paper surveys in conjunction with other survey modes can help boost response rates, particularly if you need to target harder to reach communities or fulfill strict respondent quotas. Snap Survey Software gives you the flexibility to gather and manage feedback based on your individual or organizational needs, as well as the needs of your respondents.  Continue reading

The benefits of conducting paper surveys with scanning

Paper surveys offer a number of advantages, and can be used in situations where an online survey isn’t practical, or alongside other survey formats to extend a project’s reach. However, once you have responses on paper questionnaires you need to input your data so you can analyse your results and create reports.

Continue reading

New Year – New Training Survey Software Opportunity

It’s a brand new year. Why not learn some new functions in Snap Survey Software? 

multi-mode-survey-software-trainingSnap Surveys offers many convenient online training opportunities.  Find a training course that works best for you and schedule it at your convenience.

Whether you are new to Snap Survey Software or an advanced user, we have training opportunities that will fit your needs. Training courses are offered in sessions scheduled at your request, on a day and time that is convenient for you or your team. We do offer training topics,  including:

  • Introduction to Snap Survey Software
  • Snap Survey Software for Paper Surveys and Scanning
  • Snap Survey Software for Online Surveys
  • Snap Survey Software for Mobile Surveys
  • Snap WebHost – Online survey management
  • Snap Analysis and Reporting

Continue reading

Tips to Selecting the Best Survey Mode: #2 Sampling

Blog Series: Tips to Selecting the Best Survey Method: #2 Sampling 

modes-survey-research-samplingWhether you are conducting an online, paper, mobile, or kiosk survey, a telephone or face-to-face interview, or a combination of survey modes, you’ll want to take into consideration the advantages and disadvantages of each survey mode. This is the second blog post in a series where we discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we discussed potential population issues. We now move on to potential sampling issues.

The sample is the actual group of respondents in which you will need to contact to complete your survey. There are several important sampling issues you need to consider when planning your survey. Continue reading

5 Benefits of Online Course Evaluations

What are the 5 benefits of online course evaluations 

algood-course-evaluationTransitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed  the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading