Does Survey Mode Have An Impact On Survey Response Rates?

Does the survey mode you choose have an impact on survey response rates?

survey-respondentsDoes the survey mode you choose to distribute your questionnaire – online survey, mobile survey, paper survey, kiosk survey, or one-on-one interview – have an impact on survey respondents, and ultimately, survey response rates?  How about using a combination of survey modes (i.e. mixed-mode, multiple-mode)? The answer is yes.

It can be very difficult to estimate the level of survey participation as response rates vary depending on a wide variety of factors. For example, survey design, survey length, question wording, and preferred survey mode can all impact response rates.

Let’s focus on survey mode. Your response rates will weigh heavily on your desired audience demographics (age, location, gender, etc.). But, if you take the time to identify these factors, you can take action to improve your response rates by identifying the survey mode(s) that will best reach your audience – giving you more statistically relevant data. Continue reading

The Great Debate: Paper Surveys vs. Online Surveys

Paper surveys vs. online surveys. What’s your opinion?

multi-mode-survey-softwareSince the rise in popularity of online surveys, the questions still remains, are online surveys better than paper surveys?

Many businesses have shifted some, if not all of their surveys to online platforms, ready for completion on online or mobile devices. For some organizations, however, the decision to shift is a difficult one to make. Some target populations may not be receptive to online surveys, making the transition a difficult decision. Are online surveys superior to paper surveys in terms of both speed and cost-efficiency? The debate between which is more effective continues.

How does each mode of survey research fare in your market? Can your research remain valid if you switch to one mode of survey research, but leave the other behind?  Take into consideration the following factors:  Continue reading

Free Interactive Tutorial: Paper Surveys with Scanning

Access a new online tutorial that walks you through the features of scanning paper surveys with Snap Survey Software

paper-scanning-validation

This new interactive tutorial will guide you through the entire process, including hints and tips to help your scanning project run smoothly. And best of all, it’s a free resource just for you!

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Paper Surveys: Alive and Well!

Paper Surveys may seem like a thing of the past, but they are certainly alive and well. Consider survey software that allows you to conduct all modes of survey research to increase response rates.

Spaper-surveys-survey-softwarenap Surveys customers choose Snap Survey Software because it gives users the flexibility to run surveys in a range of survey modes, including: paper, paper for scanning, online, mobile, tablet, and kiosk. Depending upon your audience and administration limitations, paper surveys can prove more effective than online surveys for collecting feedback.

Administering paper surveys in conjunction with other survey modes can help boost response rates, particularly if you need to target harder to reach communities or fulfill strict respondent quotas. Snap Survey Software gives you the flexibility to gather and manage feedback based on your individual or organizational needs, as well as the needs of your respondents.  Continue reading

The benefits of conducting paper surveys with scanning

Paper surveys offer a number of advantages, and can be used in situations where an online survey isn’t practical, or alongside other survey formats to extend a project’s reach. However, once you have responses on paper questionnaires you need to input your data so you can analyse your results and create reports.

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Tips to Selecting the Best Survey Mode: #2 Sampling

Blog Series: Tips to Selecting the Best Survey Method: #2 Sampling 

modes-survey-research-samplingWhether you are conducting an online, paper, mobile, or kiosk survey, a telephone or face-to-face interview, or a combination of survey modes, you’ll want to take into consideration the advantages and disadvantages of each survey mode. This is the second blog post in a series where we discuss issues you’ll want to take into consideration as you plan your next survey. In the first blog post, we discussed potential population issues. We now move on to potential sampling issues.

The sample is the actual group of respondents in which you will need to contact to complete your survey. There are several important sampling issues you need to consider when planning your survey. Continue reading

5 Benefits of Online Course Evaluations

What are the 5 benefits of online course evaluations 

algood-course-evaluationTransitioning your paper-based course evaluation to an online course evaluation doesn’t have to be difficult. With online survey software, the transition is easy and an online platform provides many benefits. In our last post, we discussed  the reasons to create an online course evaluation system with online surveys software. Today, we discuss the benefits. Continue reading

Which Survey Data Collection Method is Best?

There are many methods for collecting survey data. Which method is the best for your research?

The method in which you conduct your survey can have a significant impact on the feedback you receive. Some questions may draw different respondent answers if asked in a paper survey, in an online survey or mobile survey, or in a telephone or face-to-face interview. In online, paper, and mobile surveys, visual design elements have a major impact on how questions are read and interpreted by survey respondents. In telephone and face-to-face interviews, words are given more importance because of the conversational format. When designing a survey, be aware of the types of questions you are asking, and ensure that they are in-line with your method of survey data collection. Continue reading

When is the Best Time to Survey New Employees?

When is the best time to survey new employees? The answer may surprise you.  

You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.

It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:

  1. Show potential employees that your company cares about the continued success of the business and its employees, and
  2. Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.

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Snap Survey Software How-to: Scan Paper Surveys

Use Snap Survey Software to scan paper surveys

scan-paper-surveysScanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some businesses prefer manual data entry, or to outsource data entry entirely.

Snap Survey Software is one of the few survey software providers that contain muli-mode survey creation. In other words, the software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For instance, Snap Survey Software users can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete data analysis. Continue reading