When is the Best Time to Survey New Employees?

When is the best time to survey new employees? The answer may surprise you.  

You may think that you need to give employees at least a few months to get acclimated to their new position, job environment, and get a feel for office dynamics within your company. However, there is no better time to survey new employees than from the very beginning. Or better yet, survey potential hires during the hiring process with a pre-employment survey.

It may seem odd to survey interviewees during the hiring process, but from the start, it is important for your business to:

  1. Show potential employees that your company cares about the continued success of the business and its employees, and
  2. Gauge how a potential new hire will react to your company’s work environment and how they will adapt to the work culture.

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Snap Survey Software How-to: Scan Paper Surveys

Use Snap Survey Software to scan paper surveys

scan-paper-surveysScanning is the most cost effective and efficient method of gathering large volumes of data from paper surveys. However, some businesses prefer manual data entry, or to outsource data entry entirely.

Snap Survey Software is one of the few survey software providers that contain muli-mode survey creation. In other words, the software facilitates the collection of survey response data from multiple data collection sources, and merges survey data into a single dataset ready for complete analysis. For instance, Snap Survey Software users can administer one survey via mobile devices, online, and paper simultaneously – and collect and merge all survey response data into a single dataset ready for complete data analysis. Continue reading

8 Tips for Administering Employee Surveys

Learn About the Types of Employee Surveys and Tips for Administration

When designed and administered correctly, employee surveys can be used by any business or organization to solicit invaluable, constructive feedback, and can function as an effective employee performance management tool. Organizations can use employee feedback – such as comments, opinions, behaviors, and suggestions – to create important strategies to help improve employee retention, increase productivity, create a cohesive work environment, as well as provide a benchmark to measure continued improvement.

Types of Employee Surveys

Employee Satisfaction Surveys data is used to increase productivity, job satisfaction, and loyalty. Employee satisfaction surveys identify the root causes of employee satisfaction and target those areas.

Employee Attitude Surveys identify the root causes of workplace attitudes, providing a way to improve employee productivity and commitment to work. Continue reading

5 Tips to Choose an Online Survey Sample Size

Choose the Best Sample Size with These 5 Great Tips

When planning your online survey you will want to consider these five tips for selecting your sample size. Reviewing these five important questions will guide you in determining the right sample method for your online survey.

1.)   Diversity of Target Population.  Is your group of respondents in your online survey diverse or similar? The larger the diversity, the larger the sample size should be.

2.)   Degree of Precision. How precise do you need your online survey to be? If you are interested in percentage figures for your target population, do you want estimates based on the respondent sample to be within 2% or within 5% of the true respondent population figures? The higher the precision requirement, the larger the sample size needs to be. Continue reading

Bias in Face to Face Customer Satisfaction Surveys

Is there bias in face to face customer satisfaction surveys?

Let’s say you decide to try a new restaurant. The friendly waitress suggests wines as well as offers appetizer and dinner specials. You decide to skip the appetizer and just order your main dish off the menu. Your meal arrives promptly with good sized portions, beautifully presented, and your waitress leaves you to enjoy your meal.  There is just one problem. The food tastes horrible! It certainly isn’t the worst meal you have ever had, but it’s a meal that is plain and very little flavor. The restaurant did not make any mistakes, but you have no intention of returning the meal and demanding a new one. Instead, you quietly continue to eat your meal and make a mental note that you would never return to the restaurant. Continue reading

6 Areas to Consider when Developing a Survey Project Plan

Why is it important to develop a plan for your online survey?

A survey begins when an individual or organization is challenged with a business problem and the existing data, if accessible, has inadequate data. At this moment, the survey researcher or survey research team will need to consider if the necessary data can be collected by administering a survey, and in what mode: paper survey, online survey, mobile survey, etc. If the requirements include: responses from a number of people; quick turnaround on results; and collect specific information to support a business decision, then an online survey is the most appropriate method of data collection.

A well-planned survey project plan will help focus your plan objectives, map your implementation, and prepare you for data analysis. Proper planning will result in an effective and efficient survey project plan. Gathering the data you need will allow you to focus on implementing well-supported business decisions.

A clearly devised survey project plan will answer the following questions:     Continue reading

Design Paper Surveys with Advanced Survey Software

Many Snap Surveys customers choose Snap Survey Software because it gives users the flexibility to run surveys in a range of modes, including: paper, scanning, online, PDA, kiosk, mobile, and phone. 

Depending upon your audience, paper surveys can prove more effective than online surveys for collecting responses. Administering paper surveys in conjunction with other survey modes can also help boost response rates, particularly if you need to target harder to reach communities or fulfill strict quotas. Snap Survey Software gives you the flexibility to find what works best for you

Are you stumped for ideas on where to start with your paper survey? Are you looking for some inspiration to create logical survey questions and eye-catching paper survey design ideas?  Take a look at some of our sample surveys below.   Continue reading

Which is More Effective: Paper-Based Surveys or Online Surveys?

Online Surveys vs. Paper Surveys

Online Surveys vs. Paper Surveys

Given the rising costs of paper, printing, and postage, many businesses are shifting towards online surveys over paper surveys. The costs savings alone by switching to online surveys are a significant motivator. However, the decision to change can be a difficult one; some target populations may not be receptive to strictly online surveys. The debate between which is more effective: paper-based surveys or online surveys continues.

How does each mode of survey research fare in your market? Can your research remain valid if you switch to one mode of survey research, but leave the other behind?  Take into consideration the following factors.

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Tips to Maximize Your Survey Response Rates

The overall success of your survey depends greatly on a good quality response rate. The higher the response rate, the more representative the survey will be of the total population. Ideally, a higher than anticipated response rate will bring more assurance and reliability to the survey results. A higher response rate also allows more robust statistical calculations to be performed. In contrast, a response rate that falls short of the anticipated response rate may bring into question the dependability and representativeness of the survey data. Receiving a low response rate from your survey will skew the results due to response bias, as certain types of people are more likely to respond to surveys than others, so certain views may triumph.

By following these simple guidelines, you can considerably increase the number of respondents who complete your survey. Here are some actions you can take to maximize response rates.  Continue reading

Tips on Conducting Employee Satisfaction Surveys

If designed and administered properly, employee surveys can provide invaluable feedback to any organization and be an effective performance management tool. Organizations can use employee survey data to create strategies to improve staff retention and increase productivity, as well as provide a benchmark to measure continued improvement. 

However, there can be drawbacks. Here are some tips worth considering:  Continue reading