Manage Online Surveys On Our Server Or Yours

Manage your online surveys on our secure server or on your own internal server with Snap WebHost

Are you familiar with Snap WebHost, our online survey management and reporting system? Access to a subscription to Snap WebHost enables users to easily upload and administer secure online surveys, create email invitations and reminders, manage feedback, and create real-time analysis and reports.

Snap WebHost has many advanced features, including:

  • Collect partial response data
  • Track multiple iterations of a survey
  • Seed responses from a database into surveys
  • Use patterns to validate open-ended questions
  • Check values of open-ended questions
  • Share real-time analysis and reports with individual clients and stakeholders

But that’s not all. Did you know you can install Snap WebHost on your own server?  Continue reading

Review Online Survey Software for Small Businesses – What are the Benefits?

Businesses of all sizes can benefit from survey software to create engaging surveys and manage feedback

online-surveys-devices-overlappedSurvey Software is an excellent tool for small- and medium-sized businesses (SMBs) to gain valuable insights through well-planned survey research projects. Larger businesses tend to have the resources needed to undertake the entire survey process. Many small businesses, however, have limited resources and may deviate from survey research simply because of the time it takes to design surveys, administer, collect feedback, analyze data, and create reports. To small businesses, it can seem like a daunting process. Using online survey software that has built-in survey question libraries or templates for survey design, and easy-to use feedback management functionality can help small businesses reduce survey development time, and speed-up administration and data collection. Additionally, advanced online survey software systems have built-in data analysis & reporting functionality – for quick & easy analysis and reporting options. Continue reading

Introducing the New Snap Surveys Support Hub

The new Snap Support Hub contains a collection of indispensable resources & information

Support Hub DescripView the all new Snap Support Hub. All valuable resources have been organized by subject to make it easier for Snap Survey Software users to find the information they need, when they need it. View a wealth of resources, including: interactive tutorials, video guides, worksheets, blog articles, webinar recordings, user forum, online user help guide, and installation instructions – all in one central location. Continue reading

5 Tips to Get Respondents to Complete Your Online Surveys

Convenience can be the key to gathering the feedback you need from online surveys. Follow these 5 tips.

complete-online-surveyToday’s online convenience surveys still play a significant role in data collection across many areas of research. Convenience surveys are an easy way to collect feedback quickly from an easily accessible group of subjects, requiring little effort and time. Convenience surveys, however, can cause a major disadvantage – they are not an accurate representation of the population, which can drastically skew results.

Use of online convenience surveys is quite popular and widespread. While they are not always representative of your larger population, they can be valid under certain circumstances. They’re a good tool to gather feedback on issues that are relevant to your research, and a good method to inspire new ideas.  Continue reading

New Worksheet: Using Geolocation in Surveys to Track Location

Access our new, helpful worksheet to learn how to use geolocation in your online surveys and ready for mobile devices.

Capturing a respondent’s location is useful if you are creating an online survey with Snap WebHost edition that is to be completed on a mobile device, or a mobile survey for Snap Mobile Anywhere. The survey must be running on a device which can capture geolocation information, (such as a GPS-enabled tablet).


Location data is only available in Snap WebHost and Snap Mobile Anywhere editions. It’s stored in the ID.location variable in WGS84 (World Geodetic System) format. You can extract the separate elements of the location data by using the system patterns provided.

We have developed a worksheet describing how you can add the respondent’s location to a Snap Mobile Anywhere or a Snap WebHost survey. It assumes that the survey will run on a GPS-enabled phone or tablet (Global Positioning System). This worksheet also includes an example of how you can extract valid location data for analysis.

Summary of worksheet steps

  • Step 1: Enable geolocation in your survey
  • Step 2: Configure how accurate the data is
  • Step 3: Publish the survey and prepare it for interviewers
  • Example of extracting the data for analysis

View this worksheet

10 Easy Tips to Design and Launch Online Surveys

Consider these 10 easy tips as you prepare to design and launch your online surveys

With Snap Survey Software, you can create engaging online surveys for any device, including PCs, tablets, and Smartphones. You can create professional, interactive surveys that are targeted to your survey participants.

Before you administer your survey, take into consideration these 10 tips for online survey design and administration.

1. Create a good first impression in the survey email invitation and in the survey

2. Give the survey a short, clear title. A comprehensible survey title will provide more impact to a respondent and give your online survey credibility.

3. Be very clear in your survey instructions. Tell participants how to properly complete the online survey. Use short, direct sentences with simple wording. Continue reading

Why Manage Online Surveys with Survey Software?

There are many reasons why you should conduct online surveys with survey software. They are…

Advanced survey software has all the functionality you need to design, administer, and manage online surveys, and develop usable tables, charts, graphs, and advanced reports. Survey software is a complete solution for feedback management that delivers actionable results.

Here are 5 reasons why you should consider conducting online surveys with Survey Software.

1. Cost-effectively develop and send multiple online surveys, or send multiple versions of an online survey

With survey software, you have the ability to edit online surveys quickly and simply. Snap Survey Software offers built-in question templates that give users easy access to many pre-written questions. online-survey-softwareTemplates contain frequently used questions that can be copied directly into an online survey, avoiding the need to develop the question from scratch. You can then edit the question within the survey. With any advanced online survey software solution, you can also send multiple versions of your survey, depending on what you want to discover or who you want to target. Continue reading

Think ‘Outside the Box’ When Developing Online Surveys

What are some other handy uses for online surveys?

Online survey software is used by organizations of all sizes to manage large-scale survey research projects, advanced studies, and 360 degree assessments to small projects such as, satisfaction surveys, employee reviews, or health assessments. Online survey software is incredibly versatile. Advanced solutions have the functionality to create and manage data collection of online surveys for the simplest to the most complex of survey research projects, and present results with sophisticated reporting functionality. But, what you may not know is that online survey software can also be used in many creative ways. Here are a few ‘outside the box’ examples: Continue reading

One Size Does Not Fit All When it Comes to Online Surveys

When it comes to online surveys, one size does not necessarily fit all. 

online-surveys-mobile-surveysAs we know, the use of mobile technology is bigger than ever with people seemingly attached to their Smartphones and tablets. It was predicted back in 2008 that by 2014, mobile internet will take over desktop internet usage, and the number of Smartphone users worldwide is predicted to exceed 1 billion.* We are certainly on track.

What are people doing on their mobile devices? They are reading and sending email, gaming, reading the news, sharing on and viewing social media sites, conducting research, and…completing online surveys.** What does all this mean for online survey creation? Quite simply, you must ensure you are optimizing your online surveys for any device – mobile and desktop devices. How can this be done? With Adaptive QuestionnairesContinue reading

Guide Your Career Through Self Assessment Surveys

Use online survey software to create career self assessment surveys

A career self assessment survey is a very useful tool for determining the direction in which you want to take your career. Career surveys help people to identify unique interests, skills, and values as they relate to employment options. Students in high school and college frequently make use of career assessment resources such as an available online career survey to help them assess their current studies and help them decide on the direction they want to take their career. An online survey software solution is an effective solution for developing career assessment surveys. Continue reading