Health and Safety Data Collection Tools

June is National Safety Month, which aims to highlight and reduce preventable deaths and injuries. We’ve taken a look at how surveys can be used as a data collection tool to accurately and efficiently gather data and keep records for risk assessments, safety audits, and staff training.

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Best practice for handling sensitive data

In light of Mental Health Awareness month, which is observed every May, we’ve put together an overview of some best practices when it comes to handling sensitive data gathered in patient surveys, staff surveys, and other health related questionnaires.

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14 Things to Love About Online Surveys

Spread some survey love with our list of 14 things to love about online surveys

Online surveys are a flexible and efficient way to collect feedback and data from your respondents, which can be quickly analyzed and turned into shareable reports with actionable insights.

We’ve put together 14 key features of conducting an online survey.

1. Branding

With an online survey you have complete control over the branding. It’s quick and easy to add your logo and colors, and create a branded URL to share your online survey, so that your respondents can easily identify the survey with your organization.

2. Interactive questions

There’s a variety of different interactive questions that you can use in an online survey to make it more engaging, and gather better responses. Drag and drop questions allow respondents to visually categorize or rank items; interactive images can be a good alternative to check boxes; and sliders will allow you to include more options on a scale without using more space. Continue reading

GDPR compliant surveys: Storing personal data

It’s all too easy to create a survey, collect responses, produce reports, and then move on to the next survey. But under the General Data Protection Regulation (GDPR), there’s a spotlight on how long personal data can be kept for.

GDPR and personal data

The GDPR mandates that data should be deleted or anonymized once it is no longer needed for the purpose for which it was collected. This means that when you complete a research project, you should assess how long you need to keep the personal data relating to it, and anonymize or delete that data at the end of that period.

GDPR compliant data retention considerations

To help you comply with the GDPR rules when you are undertaking a survey project, we’ve outlined these data retention considerations:
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Guide Your Career Through Self Assessment Surveys

Use online survey software to create career self assessment surveys

A career self assessment survey is a very useful tool for determining the direction in which you want to take your career. Career surveys help people to identify unique interests, skills, and values as they relate to employment options. Students in high school and college frequently make use of career assessment resources such as an available online career survey to help them assess their current studies and help them decide on the direction they want to take their career. An online survey software solution is an effective solution for developing career assessment surveys. Continue reading

Measure Brand Awareness with Brand Recognition Surveys

How do you measure the effectiveness of your brand awareness to ensure consumers recognize your brand?

Maintaining brand awareness is an important aspect in marketing your business. It is very helpful to analyze the perceptions your target audience has towards your product packaging, marketing & advertising, products, services, and messages sent  through various channels. Inviting consumers to provide feedback and maintaining a constant presence in your target markets is essential to the brand.

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Your Ticket to Survey Software Resources

Access Several Survey Software Resources 

What survey software solution provides a variety of resources? With Snap Survey Software, you can access an abundance of information, from survey design tips to videos and software training opportunities. You can access our online resources to help you make the most of your survey software.

Resources

Videos: Video help and associated worksheets.

Worksheets: Step-by-step guides to getting more from your survey software.

Customer forum: Swap ideas and experiences with other software users. Continue reading

3 Customer Loyalty Survey Mistakes

As we defined in yesterday’s blog post, Customer Satisfaction vs. Customer Loyalty, customer loyalty consists of two factors – loyalty behavior and loyalty attitudes. Loyalty behavior (or customer retention) is when customers make repeat purchases of current brands, rather than buy from competitor brands. And, loyalty attitudes are opinions and feelings about products, services, brands, or businesses that are associated with repeat purchases.

Customer loyalty is a critical component of maintaining a successful, long-term business. Customers that are vigilant users of your products or services are more likely to be repeat customers and recommend your business to others – keeping the business relationship alive and away from your competition.

Customer loyalty programs can be implemented into your overall business plan and be used to expand your business. Consider using online survey software to create customer loyalty surveys. Many experts believe that online customer loyalty surveys are a strong research method. By allowing customers to provide feedback and be more involved in the company experience, your business is building a stronger loyalty base and bond with your customers. Implementing a regular customer loyalty survey may cause a noticeable positive shift in your company’s overall loyalty. Continue reading

Snap Survey Software Events, Trainings and Webinars

We have a lot going on here at Snap Surveys and we invite you to join us at an upcoming event, training, or webinar. Can’t make it? No problem. We have included a list of past webinars that you can access for free!

EVENTS

Learn about Snap Surveys’ Feedback Management Solutions at the AIR Forum 2012. This new solution provides a flexible and customizable platform for the creation and management of survey instruments with actionable reporting. We’ll demonstrate how to:

  • use automated templates with built-in “Smart Reporting” – modify reports to suit your needs and create your own.
  • drive continuous improvement with the use of both internal and external quality indicators for benchmarking and historical comparisons. Continue reading